酒店回复: Thank you for staying with us and for taking the time to share your feedback. I am very sorry we fell short and didnt deliver a great experience, I hope you can give us another opportunity next time you are in the area.
酒店回复: Lisa, thank you for taking the time to share about your experience at Aloft Columbus Easton.I am sorry to know you had experience that situation while staying with us.Hope you can give us a second opportunity to make it better for you.
1.0分
朋友出游
原文
翻译提供方：Google
入住人员的服务态度很差。他们没有告诉我们房费，就让我们付钱了。非常不专业。
4.0分
其他
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The room was clean and they definitely go for a hipster, modern vibe. Just know that the walls are paper thin, you can hear EVERYTHING including housekeeping using a broom and mop on the floor above you😆. It didn’t bother me because I can sleep through anything, but if you’re sensitive to noise you might want to try another place. Staff was friendly, I only interacted with the registration clerk and he was pleasant. Great location at Easton and the free parking garage next door mean very easy parking.
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酒店回复: Thank you for staying with us. hope you can stay once again at our hotel to make it better for you and make the 8 a 10
3.0分
情侣出游
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The downstairs was pretty cool to look at and lots to do around. The rooms were pretty basic. Check in was 3pm and check out was noon so that was nice. Only downfall was there was someone “working” on the door next to us at 10am very loud. Kept opening and closing the door which we found incredibly rude since we were traveling for hours and of course we needed to get some sleep. Mentioned it to the receptionist and I feel like she kinda just brushed it off.
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酒店回复: Dear guest Matthews,Thank you for taking the time to share about your experience at Aloft Easton.I am really sorry to know that you were not able to enjoy of a quiet room since someone was doing loud work noises from the next door room.Our priority is provide security and rest to our guests and, once again, I am sorry this was not the case.
5.0分
家庭亲子
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Perfect hotel for weekend stay at Easton. Everything in walking distance. Rooms were clean, plenty of room comfortable beds. Right across from Pins Mechanical. Walk right back to hotel after evening of checking out various bars.
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酒店回复: Thank you so much for taking the time to share your wonderful feedback, I am happy to hear you had a wonderful stay and we hope to welcome you again soon!
5.0分
其他
Nice place to stay. Booked last minute / day of the stay thru ******* and everything was seamless
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酒店回复: Dear guest,Thank you for taking the time to share about your stay at our hotel.Hope to see you again
2.0分
情侣出游
Broken items in the rooms. Had to call the front desk from my own phone to get help.
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酒店回复: I am so sorry your phone was not working and that there were items malfunction at your room
这家酒店干净舒适，员工也很友善。房间很温馨，早餐也很好吃。下次还会再来。
酒店地理位置优越，位于Easton购物中心内，干净整洁。早餐比较单调。
骗人的
我住在这里只是因为他们有酒吧，这样我们出去喝酒就不用搭车了。然而酒吧一整天都关门了，感觉我应该打折。住在这里的费用根本不值。
我们房间出了点小问题，一直没解决。空调漏水到地板上。最主要的问题是浴室门太糟糕了。每次开关门都会发出像刮黑板一样的难听声音。我们报告了情况，他们派了个人来修。可惜的是，他根本不知道在干什么，只是想修我们的马桶。我纠正了他，但他说他修不了门，所以我们只能自己处理。
入住人员的服务态度很差。他们没有告诉我们房费，就让我们付钱了。非常不专业。
The room was clean and they definitely go for a hipster, modern vibe. Just know that the walls are paper thin, you can hear EVERYTHING including housekeeping using a broom and mop on the floor above you😆. It didn’t bother me because I can sleep through anything, but if you’re sensitive to noise you might want to try another place. Staff was friendly, I only interacted with the registration clerk and he was pleasant. Great location at Easton and the free parking garage next door mean very easy parking.
The downstairs was pretty cool to look at and lots to do around. The rooms were pretty basic. Check in was 3pm and check out was noon so that was nice. Only downfall was there was someone “working” on the door next to us at 10am very loud. Kept opening and closing the door which we found incredibly rude since we were traveling for hours and of course we needed to get some sleep. Mentioned it to the receptionist and I feel like she kinda just brushed it off.
Perfect hotel for weekend stay at Easton. Everything in walking distance. Rooms were clean, plenty of room comfortable beds. Right across from Pins Mechanical. Walk right back to hotel after evening of checking out various bars.
Nice place to stay. Booked last minute / day of the stay thru ******* and everything was seamless
Broken items in the rooms. Had to call the front desk from my own phone to get help.