酒店回复: Dear Guest Thank you very much for sharing your feedback with us.We are pleased to hear that you found the Premium room type spacious and comfortable, and that you consider NH Collection Colombo to be one of the better hotels in the city. We’re also glad you appreciated our convenient location, with easy access to nearby markets, Chinese shopping areas, and the beautiful sea view.Your comments regarding the surroundings and accessibility are truly valued, and we are delighted that these aspects enhanced your overall experience.We sincerely appreciate your review and look forward to welcoming you back to NH Collection Colombo for another pleasant stay.Best Regards,Tharun De Silva Front Office Manager
酒店回复: Dear Value Guest,Thank you for sharing your feedback following your recent stay at NH Collection Colombo. We are delighted to hear that you found your room clean and hygienic, enjoyed our breakfast selection, and experienced the polite and helpful service from our front desk team.We also appreciate your comments regarding the hotel’s age. Please be assured that we continuously strive to maintain and improve all areas of the property to ensure a comfortable stay for our guests.We look forward to welcoming you back to NH Collection Colombo on your future visits to the city.Warm regards,Tharun De Silva Front Office Manager
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed our convenient location, nearby local market, surrounding dining options, and found our facilities comfortable and well maintained.At the same time, we sincerely apologize for the delay you experienced when requesting a toothbrush. This is certainly not the level of service we aim to provide, and your comment has been shared with our service teams to ensure faster response times in the future. While we appreciate your understanding, we recognize that timely service is essential to a pleasant stay, regardless of circumstances.Your feedback is valuable to us as we continuously work to improve our service standards and guest experience. We truly hope to have the opportunity to welcome you back and provide a smoother and more efficient service on your next visit.Warm regards,Tharun De Silva Front Office Manager
党金房型还挺不错的,也挺大的,在科伦坡算是比较好的酒店,而且房间里有比较多的中国旅行团!对面的话也有一个中国商品聚集地,还有水果市场挺方便的,地理位置离海挺近,直接看到大海
出差来住的,房间干净卫生,前台礼貌,,,早餐品种丰富,,,但是因为是老的酒店,。,所以房间有些地方显得比较旧
酒店位置非常好,对面就是本地菜市场,可以购买水果,蔬菜,榴莲巨便宜,非常好吃,现在的季节比较少但是相比下来也便宜太多了20人民币一斤,酒店周边2公里有很中餐厅,中国超市可以满足中国胃,酒店设施齐全舒适也很新,美中不足的就是老外的服务实在慢的离谱要个牙刷等了1个小时,但是也能理解老外都这样
我们首次来到斯里兰卡,并入住了这家酒店。我们预订了20楼最好的房间(2002号),房间宽敞,配有特大号床、独立浴室,并能欣赏到绝美的城市景观。房间和酒店服务都给我们留下了非常好的印象:早餐丰盛,员工礼貌周到。
不过,需要注意的是,这家酒店更适合短期住宿,例如在开始环岛旅行前住1-2晚。我们预订了一周,结果发现它不太适合海滩度假和观光。酒店附近有一个宜人的公园,里面有很多鸟和树木,但我们没能找到好的咖啡馆或餐厅。最后,我们不得不去购物中心品尝沙瓦玛和其他食物。酒店离海滨长廊不远,但如果想彻底放松,最好还是去岛屿中部。
我们曾试图取消部分预订,但被拒绝了,所以我们不得不住满一周。最终我们决定租车,这真是个明智的决定——自驾游城市有趣多了。顺便说一下,酒店提供方便的地下停车场。
总的来说,如果你需要一个舒适的酒店,在开始环岛旅行前短暂停留,这是一个很棒的选择。但如果是长期度假或海滩旅游,最好考虑其他选项。
食物不错,但卫生有待提高。
太令人难忘了!
酒店维护不善,房间里有潮湿发霉的味道。
最让我们不满意的是窗帘关不严,早上六点钟光线就透进来了。
蒸汽房很恶心,地板坏了,还有霉菌。
水疗室和健身房的柜子里藏着酒瓶——我不禁要猜猜是谁喝的……
位置很好,房间也干净。
早餐低于平均水平。
抱歉给了差评。
我建议Trip.com把这家酒店从他们的列表中删除。
之前这家酒店叫Movenpick,我们误以为它还保持着之前的品质。不幸的是我们预订了两晚,但幸运的是我们第二天就换了酒店,原因如下:
客房服务非常差,除了保安和少数几个人之外,没有员工能及时关注客人需求。
早餐根本不值得一提。完全不值。
房间很大,但清洁度不行,能看到臭虫。我不想上传图片,因为那太糟糕了。
希望NH酒店能好运,也希望他们能尽快处理并解决这些问题。谢谢。
我们在非高峰期游览了科伦坡,因此避开了人群。海景房的视野绝佳,性价比很高——虽然前面有两栋楼稍有遮挡,但如果选择高级客房,视野会更开阔无遮挡。特别要表扬一下前台员工Anjala,他成功地将我从豪华海景房升级到了高级海景房。他详细解释了不同房型的区别,考虑到了我的预算限制,并且在我决定升级前带我参观了每种空房。得知我们是来度蜜月的(我丈夫会晚些时候才到),他把这个消息告诉了团队其他成员,大家在我们四天的住宿期间都对我们照顾有加。总的来说,房间干净宽敞,非常适合商务通话,因为房间内的无线网络快速可靠。唯一的缺点是电视没有Netflix或Airplay功能,只有适用于安卓/Windows用户的Miracast。给旅行者的提示:告诉你的司机这里以前是Movenpick酒店,他们就会知道在哪里让你下车了。
在科伦坡短暂停留的舒适酒店。早餐有待改进。装修缺乏个性和温馨感。性价比还不错。