酒店回复: We are so sorry you did not have a good experience. We appreciate the feedback and will address these items. Thank you.
5.0分
情侣出游
原文
翻译提供方：Google
清洁效果非常好
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酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
2.0分
情侣出游
原文
翻译提供方：Google
我不喜欢浴室浴缸很脏，墙壁有白蚁
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酒店回复: We are very sorry about your experience. We have deep cleaned the room and it is fresh & clean and ready to go.
5.0分
家庭亲子
原文
翻译提供方：Google
出色的完成度
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酒店回复: Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
3.0分
其他
原文
翻译提供方：Google
还不错
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酒店回复: Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4.0分
其他
Clean, friendly. But stay on the second floor because the first floor hears all the footsteps above. Its horrendous. Plus the AC unit was very loud.
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酒店回复: Dear Guest,Thank you for your feedback. We're glad to hear you found the hotel clean and the staff friendly. However, we regret the noise issues you experienced on the first floor, as well as the loud AC unit. We'll share your comments with the team to see how we can improve the overall comfort of our rooms. We hope to welcome you back soon!
2.0分
家庭亲子
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They only provided cereal,waffles,coffe and muffins as " continental breakfast " I asked the person if they provide additional breakfast and they said no, they added bagels and that's it.
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酒店回复: Dear Guest,Thank you for your feedback. We're sorry to hear that the breakfast options didn't meet your expectations. We appreciate your input and will share it with the team as we review our breakfast offerings to improve the guest experience. We hope to welcome you again soon!
3.0分
其他
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Clean sheets but cheap. Mattresses are cheap. Went to ask for more towels. Saw the maids cart full of clean towels the size I needed. But attendant refused to give me those & insisted on offering floor mats. When heater went on it smell horrible. Gave me instant headache. The attendant was very nice who helped with this issue. I will not return. I go to a school when I fly innclose by too.
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酒店回复: Dear Guest,Thank you for sharing your experience, and we are truly sorry to hear about the issues you encountered. Cleanliness is important to us, but we understand that the quality of the mattress, towels, and heater smell significantly impacts your stay. But we are glad to hear that the attendant was helpful with addressing the heater issue. Your feedback is valuable, and we will share it with the team to ensure we improve these aspects for future guests. We hope you’ll consider giving us another chance in the future.
2.0分
家庭亲子
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Indoor pool, big reason why we booked, broken, no eta to fix. Asked for extra pillows, none available. Apps on tv are blocked. Cheapest coffee available and only dry creamer. Rooms are nice, but the overall impression is that the hotel is being run the cheapest way possible.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced, especially with the indoor pool, extra pillows, and TV apps. We understand how important these amenities are for a comfortable stay. Your comments about the coffee and creamer will also be taken into consideration as we aim to improve. We appreciate your input and will work on addressing these concerns to provide a better experience for future guests.
4.0分
情侣出游
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Very Clean room and hotel. Had to wait for reception even though I rang the bell.
Breakfast was a non starter. Cereal.bagels yogurt no bread for toast. There was waffles No coffee creamer for coffee accept for the powder coffee mate.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear you found the room and hotel very clean. However, we apologise for the wait at reception and the issues with breakfast. We’ll address the lack of toast and coffee creamer to improve the breakfast experience. Your input is valuable, and we hope to provide a better experience during your next stay.
如果您想睡个好觉，不推荐入住。
墙壁薄如纸。任何来自隔壁房间、楼上房间或外界的噪音，听起来都像是在您的房间里。房门底部和右侧有一个很大的缝隙，大量的光线从走廊透进来。走廊的灯要么是晚上晚些时候的运动传感器，要么是它们出了故障，整晚都在闪烁，偶尔会把光线照进我们的房间。床看起来很干净，但躺下后，床单和枕头闻起来很不舒服。从暖气/空调机组出来的空气有一股难闻的气味，我们以为这只是暂时的（很久没用了，只是吹了吹灰尘），但情况一直没有好转。很明显，这是一栋质量很差的建筑，维护/清洁工作做得很差，不值他们每晚的价钱。不推荐入住。
清洁效果非常好
我不喜欢浴室浴缸很脏，墙壁有白蚁
出色的完成度
还不错
Clean, friendly. But stay on the second floor because the first floor hears all the footsteps above. Its horrendous. Plus the AC unit was very loud.
They only provided cereal,waffles,coffe and muffins as " continental breakfast " I asked the person if they provide additional breakfast and they said no, they added bagels and that's it.
Clean sheets but cheap. Mattresses are cheap. Went to ask for more towels. Saw the maids cart full of clean towels the size I needed. But attendant refused to give me those & insisted on offering floor mats. When heater went on it smell horrible. Gave me instant headache. The attendant was very nice who helped with this issue. I will not return. I go to a school when I fly innclose by too.
Indoor pool, big reason why we booked, broken, no eta to fix. Asked for extra pillows, none available. Apps on tv are blocked. Cheapest coffee available and only dry creamer. Rooms are nice, but the overall impression is that the hotel is being run the cheapest way possible.
Very Clean room and hotel. Had to wait for reception even though I rang the bell.
Breakfast was a non starter. Cereal.bagels yogurt no bread for toast. There was waffles No coffee creamer for coffee accept for the powder coffee mate.