酒店回复: Dear Seduk, I am thrilled to hear about your perfect stay with us and that Nelson made such a good impression with you! It would be our pleasure to host you again! Yours in Hospitality, Kendra & OWM Family
5.0分
其他
原文
翻译提供方:Google
我没吃早餐。工作人员非常友好热情,乐于助人。
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酒店回复: Thank you for taking the time to review your recent stay with us! I hope we can welcome you back for another great stay! Yours in Hospitality, Kendra & OWM Family
4.0分
家庭亲子
原文
翻译提供方:Google
适合过夜的优质酒店
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酒店回复: Thank you for taking the time to review your recent stay with us. It was a pleasure hosting you and I'm thrilled to see we earned a perfect score in your eyes. I hope we get to welcome you back for another great stay soon! Yours in Hospitality, Rachel
1.0分
其他
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When I filtered the hotels I specified "with breakfast included". When my girlfriend and I got to the check-in in the hotel the lady told us that " the breakfast is available", not included. We made the reservation for 3 nights and this weekend the hotels double the price. We are very uncomfortable thchange
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酒店回复: Thank you for taking the time to review your recent stay with us. I am sorry to hear about the confusion with breakfast. We do not offer complimentary breakfast but instead have breakfast available via our restaurant on site. Apologies again we will look into what sites are wrongly advertising us thanks for your feedback. Yours in hospitality, Kendra
5.0分
家庭亲子
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Very new and fresh, great room design, warm and welcoming front desk staff, great location convenient to the things we came to town for. I would definitely book here again!
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酒店回复: Thank you for taking the time to review your recent stay with us! I am glad to hear everything was to your liking and that you enjoyed your stay with us. I hope we can welcome you back soon! Yours in hospitality, Kendra
4.0分
家庭亲子
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The hotel is nice but the daily $50 deposit/hold fee is insane! We’ve always just paid a one time deposit/hold for about $100. Overall it was in a good location for a wedding reception we would be attending.
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酒店回复: Thank you for taking the time to review your recent stay with us. I apologize for the lack of communication when it came to the required incidental hold upon check in with us. This hold is to cover any charges or damages to the room. This does get released upon check out depending on charges. I will work with my team to make sure this is better communicated going further. If there is anything you'd like to discuss further, please feel free to reach out at any time. Yours in Hospitality, Rachel
4.0分
家庭亲子
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The overall stay was pleasant. The director of rooms was kind enough to comp one of our nights for a maintenance issue in our room. The only thing the rooms could really use is more drawer space for guests. We only had 2 small drawers for 3 people in our room. The hotel was clean, inviting and well updated.
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酒店回复: Thank you for taking the time to review your recent stay with us! I am glad to hear our director of rooms was able to assist you! We will take your recommendation on extra storage space into consideration. I hope we get the opportunity of hosting you again! Yours in Hospitality, Kendra & OWM Family
超爱这家酒店!非常干净、安静,整体氛围和美学都很好。房间里的奈斯派索咖啡机简直是锦上添花。下次来丹佛地区,这里肯定会成为我们的常驻酒店。
尽管我此行的原因是为了参加亲人的葬礼,但我在这里的住宿体验还是很愉快的。我的房间为我提供了宁静与独处,让我在各种活动和仪式之间得到了很好的放松。房间和整个酒店的设计及装潢都非常棒,前台服务也堪称一流。我遇到的两位前台工作人员在得知我的情况后都表达了非常亲切的慰问。谢谢你们。
工作人员很热情,但主要问题是浴室洗手池的底部是平的,根本排不干净,池子里总是积水。为了避免水溅出来,我只好用浴缸刷牙洗手。我跟三位工作人员都说了,他们说所有的洗手池都是这样,换房间也没用。洗手池的设计或许好看,但里面总是漂着牙膏渍,怎么也清理不掉!
这是我第二次入住这家酒店。从仁川到酒店花了20多个小时,相当累,但Nelson的专业精神和友善让我感觉好多了。或许是因为一开始就很积极,我的整个入住体验都很舒适愉快。下次出差我还会再次入住这里。Nelson是最棒的酒店员工。
我没吃早餐。工作人员非常友好热情,乐于助人。
适合过夜的优质酒店
When I filtered the hotels I specified "with breakfast included". When my girlfriend and I got to the check-in in the hotel the lady told us that " the breakfast is available", not included. We made the reservation for 3 nights and this weekend the hotels double the price. We are very uncomfortable thchange
Very new and fresh, great room design, warm and welcoming front desk staff, great location convenient to the things we came to town for. I would definitely book here again!
The hotel is nice but the daily $50 deposit/hold fee is insane! We’ve always just paid a one time deposit/hold for about $100. Overall it was in a good location for a wedding reception we would be attending.
The overall stay was pleasant. The director of rooms was kind enough to comp one of our nights for a maintenance issue in our room. The only thing the rooms could really use is more drawer space for guests. We only had 2 small drawers for 3 people in our room. The hotel was clean, inviting and well updated.