Beautiful property with a lovely outdoor patio. Very close to the Roman artifacts. Delicious food at the restaurant.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed your stay with us and found both the room and our service outstanding. Your kind words mean a great deal to our team, and we’re thrilled The Priory met your expectations. We look forward to welcoming you back for another memorable visit soon.
5.0分
其他
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Great stay
The priory is a beautifully place the room and service was outstanding the only issue I have and it is a preference for some people is the mattress it was a spring mattress , for such a beautiful place and stunning expensive looking furnishings etc to have a cheap maters was disappointing
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酒店回复: Thank you so much for your wonderful 10/10 rating and for sharing your kind words about your stay with us. We’re delighted to hear you found The Priory beautiful and that you enjoyed the room and our service.We also appreciate your feedback regarding the mattress. Your comments are valuable to us, and we’ll certainly take them into consideration as we review and maintain our room furnishings to ensure every aspect of our guests’ comfort matches the high standards we aim for.We hope to have the pleasure of welcoming you back for another memorable stay soon.
5.0分
其他
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Great stay at The Priory
We had an absolutely superb stay at the Priory Hotel. Check in check out so simple, dining was amazing, good choice of menu, comfortable room,staff so helpful.
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酒店回复: Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had a superb stay at The Priory Hotel. It’s great to know that you found check-in and check-out simple, enjoyed our dining options, and felt comfortable in your room.Our team takes great pride in providing helpful and attentive service, so your kind words truly mean a lot to us. We hope to welcome you back again soon for another relaxing visit!
挺好,下次还来。
房子和庭院很漂亮,历史悠久,停车场很好,虽然只有 1 个电动汽车充电器,而且只能以 3KW 的功率运行,但是如果您可以停车的话,因为其他不太体贴的客人会将非电动汽车停在停车位上,房间布置得很好,很干净,虽然我们被安排在了楼上的 4 号房间,尽管我们要求住在一楼,房间里有煮熟的肉的味道,因为厨房的抽风扇在窗外,床很不舒服,第二天由于背部僵硬,我不得不使用拐杖,第二天他们确实把我们搬到了一楼的房间,但床还是一样,早餐时好时坏,全套早餐看起来不错,但黑布丁是后天养成的口味,薯饼或烤土豆饼什么的都散了,香肠也不是很好吃,欧陆式早餐不全面,只有麦片、几种不同的馅饼、肉和奶酪片以及几罐酸奶(如果还有的话),过滤咖啡很苦,任何其他选择都需要额外付费,苹果或橙子或水只是,我们点了茶,等了 25 分钟,最后还是放弃了,离开了……当暖气打开的时候,房间就像桑拿房一样,水是通红的热...暖气时开时关,所以房间时热时冷,酒吧晚上很吵,只卖 2 种淡啤酒,没有啤酒,但有很多葡萄酒,不会再住在这里了……
在过去的 18 个月中,我们多次入住 Priory 酒店,现在我们不得不为回英国探亲的旅行寻找其他选择。Priory 酒店的优点有:地理位置优越、环境优美、早餐丰富、房间宽敞、员工友善。但不幸的是,每次入住都会出现一些问题。许多琐碎的问题(无法使用 Wi-Fi、玻璃杯未清洗、免费水瓶未补充、花园中拒绝提供餐厅食物、咖啡包无法使用)累积起来,再加上一些更大的问题,我们感到很不舒服。房间的设计似乎是为了美观,而不是为了实用。低矮的床、高背的不舒服椅子、缺乏可用表面和小房间可能适合短期住宿,但不适合超过 3-4 晚。与员工的接触有些不愉快,在办理入住手续时因某些不可理喻的原因受到斥责,并提供有关服务的不正确信息。我们很感激经理对这些事件表示道歉,但这确实表明未经培训的员工只能自生自灭。最后一根稻草是,我们最近一次入住酒店时,被分配到一间散发着烟味的小屋。这意味着降级到一间小双人房,没有任何补偿或道歉。要么是清洁人员没有通知管理层,要么是管理层决定尝试使用它。无论哪种情况,这都是不可接受的。
他们尝试过,但还没有完全实现。年轻的工作人员看起来缺乏经验,早餐是在酒吧提供的,所以工作人员必须长途跋涉去拿食物,而不是开车去厨房旁边的餐厅。厨房和酒吧发出相当吵闹的音乐/砰砰声/嘎嘎声。餐厅里的一张桌子就位于通往房间的楼梯前面。双人床吱吱作响,非常不舒服。
不过,这是一个很酷的地方,坐落在一座古老的修道院里。然后你必须接受这样和那样的事情,但正如我所说,不是一家四星级酒店。房间里有一台奈斯派索咖啡机真是太好了。不幸的是我们无法让它工作......;-)
没有常识。你能打电话给谁
我在找一家食物非常好的酒店,这样我就可以预订我女儿的婚宴。填写完必要的到达日期和我们要住几天后。我向下滚动查看其他住宿。我回到修道院并预订了一晚。收到确认后,我注意到顶部的日期已更改。打电话给酒店,与 Reece 交谈。他告诉我们联系 Hotels. Com。与虚拟助理 Nashwa 交谈,他试图向我们收取 200 英镑的错误费用。即使在预订后仅 1 小时,我们想要 18 日,电脑给我们 19 日。我们损失了 95 英镑。修道院损失了一顿婚宴晚餐,18 日还有空房间。并且可以在第二天晚上出售房间。
酒店的位置适合我的工作,管理得很好。其余的,尤其是食物,简直令人不齿,食物质量很差(陈列品交叉污染),摆放的鱼太糟糕了。服务和食物相得益彰。两天的早餐都不能吃,面包上都是霉菌,培根也是一样,鸡蛋没有煮熟,土豆煎饼是深褐色的,不能吃。没有人关心,说了对不起,但没有采取行动。我们三个人预订了第二晚的晚餐,但去了其他地方吃饭。我不会向任何人推荐这家酒店。
员工态度冷漠,不愿意提供帮助,人手不足,早餐不稳定,客人等了很久,床底下有碎玻璃,房间只打扫了一部分。位置不错,但服务不太好。
Beautiful property with a lovely outdoor patio. Very close to the Roman artifacts. Delicious food at the restaurant.
Great stay
The priory is a beautifully place the room and service was outstanding the only issue I have and it is a preference for some people is the mattress it was a spring mattress , for such a beautiful place and stunning expensive looking furnishings etc to have a cheap maters was disappointing
Great stay at The Priory
We had an absolutely superb stay at the Priory Hotel. Check in check out so simple, dining was amazing, good choice of menu, comfortable room,staff so helpful.