酒店回复: Hartelijk dank voor uw prachtige beoordeling! We zijn verheugd te horen dat u een vlotte en vriendelijke check-in heeft ervaren. Ons team streeft ernaar om elke gast een warm welkom te bieden en we zijn blij dat dit bij u is gelukt.Daarnaast zijn we blij dat u tevreden was met uw nette kamer en de goede ligging nabij de luchthaven. We doen ons best om onze gasten een comfortabel verblijf te bieden, en het is geweldig om te weten dat u dat heeft gewaardeerd.We hopen u in de toekomst opnieuw te mogen verwelkomen bij Comfort Inn and Suites Euless!
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很干净,工作人员也很友好。
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酒店回复: Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you found our hotel clean and that our team made a positive impression on you with their friendliness. Our staff takes great pride in ensuring that every guest feels welcome and comfortable during their stay, and it’s heartening to know that their efforts resonated with you.We look forward to the opportunity of hosting you again at Comfort Inn and Suites Euless. Your satisfaction is our top priority, and we are committed to providing a consistent experience that exceeds your expectations.
5.0分
家庭亲子
原文
翻译提供方:Google
清洁
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酒店回复: ¡Muchas gracias por su maravillosa reseña! Nos alegra saber que la limpieza de nuestras instalaciones cumplió con sus expectativas. En Comfort Inn and Suites Euless, nos esforzamos por mantener un ambiente limpio y acogedor para todos nuestros huéspedes. Su reconocimiento es un gran aliciente para nuestro equipo, que trabaja arduamente para garantizar que cada rincón de nuestro hotel esté impecable.Agradecemos sinceramente su tiempo y su feedback positivo. Esperamos poder darle la bienvenida nuevamente en su próxima visita.
5.0分
家庭亲子
Everything was very clean and the smell was great from the moment you walked in, the breakfast was good
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酒店回复: Thank you so much for your wonderful review! We are delighted to hear that you found everything to be very clean and enjoyed the pleasant aroma as you entered our hotel. Our team takes great pride in maintaining a welcoming environment for our guests, and it’s gratifying to know that our efforts are appreciated.We are also pleased that you enjoyed the breakfast offerings. We strive to provide a satisfying start to the day for all our guests, and your feedback reaffirms our commitment to quality.We hope to welcome you back to Comfort Inn and Suites Euless on your next visit!
3.0分
其他
The carpet smell outside my room was horrible and needs to be replaced. The door to the bathroom is warped and needs to be fixed.
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酒店回复: Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant smell of the carpet outside your room and for the condition of the bathroom door. We take all guest comments seriously and will ensure that these issues are brought to the attention of our maintenance team for prompt resolution.Your comfort and satisfaction are our top priorities, and we appreciate you bringing these matters to our attention. We are committed to providing a pleasant experience for all our guests and will work diligently to improve the areas you've highlighted.
5.0分
其他
Front desk staff was great!! Brekkie was fine; appreciate the hot entries like eggs & bacon rather than just pastries & yoghurt.
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酒店回复: Thank you so much for your 10-star review! We are thrilled to hear that our front desk staff made a positive impression during your stay. Providing exceptional service is our top priority, and it’s wonderful to know that you felt welcomed.We're also glad you enjoyed our breakfast offerings, especially the hot entries like eggs and bacon. We strive to provide a variety of options to cater to our guests' preferences, and it’s rewarding to hear that you appreciated the selection.Your feedback is invaluable to us, and we look forward to welcoming you back for another enjoyable stay in the future.
5.0分
其他
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Rosey the Property Manager is excellent. She is professional, detailed oriented, and really understands the needs of her clients. This hotel is unequivocally the best Comfort Inn I have ever stayed.
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酒店回复: Thank you so much for your wonderful 10-star review! We are thrilled to hear that you had such a positive experience at Comfort Inn and Suites Euless. Your kind words about Rosey, our Property Manager, truly highlight her dedication and professionalism. We take great pride in our team’s attention to detail and their commitment to understanding the needs of our guests.It is incredibly rewarding to know that you consider us the best Comfort Inn you’ve ever stayed at. Your feedback motivates us to continue providing exceptional service and a welcoming environment for all our guests.We look forward to welcoming you back on your next visit!
5.0分
家庭亲子
The room was exactly what we were looking for. Staff was very pleasant and accommodating for any needs.
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酒店回复: Thank you so much for your wonderful review! We are delighted to hear that your room met your expectations and was exactly what you were looking for. Our team takes great pride in providing pleasant and accommodating service, and it’s heartwarming to know that we were able to assist you with your needs during your stay.We strive to create a welcoming environment for all our guests, and your feedback reinforces our commitment to excellence. We hope to have the pleasure of welcoming you back to Comfort Inn and Suites Euless in the future!
2.0分
家庭亲子
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Dirty room and the toilet and sink clogged. Hard beds and flat pillows.The toliet ovet flowed out the commode. I was given a price online and when i got to hotel it was a different amount. Never stay at a comfort and suites again.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay with us. I sincerely apologize for the issues you encountered with the cleanliness of your room, as well as the plumbing problems with the toilet and sink. Your comfort is our priority, and it is disappointing to hear that we fell short during your visit.I also regret the confusion regarding the pricing you experienced; this is certainly not the level of service we strive to provide. Your comments will be shared with our team to ensure that we address these concerns promptly and improve our guest experience moving forward.We appreciate your insights, and I hope you might reconsider and give us another chance in the future.
设施有点老旧
入住办理流程顺畅友好
房间干净整洁
地理位置优越,靠近机场
一切都很干净,工作人员也很友好。
清洁
Everything was very clean and the smell was great from the moment you walked in, the breakfast was good
The carpet smell outside my room was horrible and needs to be replaced. The door to the bathroom is warped and needs to be fixed.
Front desk staff was great!! Brekkie was fine; appreciate the hot entries like eggs & bacon rather than just pastries & yoghurt.
Rosey the Property Manager is excellent. She is professional, detailed oriented, and really understands the needs of her clients. This hotel is unequivocally the best Comfort Inn I have ever stayed.
The room was exactly what we were looking for. Staff was very pleasant and accommodating for any needs.
Dirty room and the toilet and sink clogged. Hard beds and flat pillows.The toliet ovet flowed out the commode. I was given a price online and when i got to hotel it was a different amount. Never stay at a comfort and suites again.