Our stay was quite clean and comfortable. It was perfect for our night before flying out.
Food fuel and airport conveniently close.
展开
酒店回复: Thank you for your fantastic 10-star review! We are thrilled to hear that you found your stay at Comfort Inn and Suites Euless to be clean and comfortable. It’s wonderful that our location proved to be convenient for your travel plans, especially with the proximity to food options and the airport. We strive to provide our guests with a relaxing and hassle-free experience, particularly before a flight, and it’s gratifying to know we met your expectations. Your feedback is invaluable to us, and we hope to welcome you back the next time your travels bring you to the area.
5.0分
其他
展开
We were in Texas meeting with a Realtor for possible relocation from Chicago. The Euless Comfort Inn was a great stay; my only issue is structural. The windows of all rooms with even numbers face tge highway and we hear the traffic all night. Sound proof windows should have been considered during this bill. Other than that this was a great stay. My family had a total of 3 rooms.
The hotel General Manager Rosemary was helpful in providing our getting around to areas and food. I had the pleasure of soeak with Ava as well and she was a delight.
展开
酒店回复: Thank you for your wonderful review! We're delighted to hear that your stay at Comfort Inn and Suites Euless was enjoyable while you explored potential relocation to Texas. It’s great to know that our General Manager, Rosemary, and team member, Ava, were able to assist you with local recommendations and enhance your experience.We genuinely appreciate your feedback regarding the soundproofing of our windows. Your comments are invaluable as we continually strive to improve our facilities and ensure a restful environment for our guests. We hope your family found everything they needed during your visit and that you made great memories together. Thank you once again for your kind words, and we look forward to welcoming you back in the future!
2.0分
其他
展开
I’ve stayed at this hotel a few times and have not had any issues before. But for this overnight trip, it took longer than normal as the staff informed those of us waiting to check in that rooms were still being cleaned as they were short handed. The wait was inconvenient. The front desk personnel were professional and kept us updated on the process of all delays.
展开
酒店回复: Thank you for taking the time to share your experience with us. We truly appreciate your loyalty and are glad to hear that you have enjoyed previous stays at Comfort Inn and Suites Euless. We sincerely apologize for the inconvenience you faced during your recent check-in due to our staffing challenges and the delay with room availability. We understand how frustrating it can be to wait, and we appreciate your understanding as our front desk team worked diligently to keep you informed throughout the process. Your feedback is invaluable, and we will use it to improve our services and ensure a more seamless experience for our guests in the future. We hope to welcome you back soon for a stay that meets your expectations.
3.0分
家庭亲子
展开
When checking in it took over an hour and a half to get my room due to short staffing. They're wasn't enough house keepers I suppose. I was given the wrong room and charged more due to the long wait of quest's.. My room was supposed to be 2 queen beds and a sofa bed but only got the 2 beds.
展开
酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your check-in process. We understand that waiting for an hour and a half to receive your room is frustrating, and we appreciate your patience during this time. We are also sorry to hear about the mix-up with your room type and the additional charges you encountered. This is certainly not the standard we strive for at Comfort Inn and Suites Euless, and we understand how disappointing this must have been for you.Your feedback is invaluable, and we will use it to improve our staffing and room assignment processes to ensure a smoother experience for all our guests in the future.
5.0分
家庭亲子
Arriving late we were greeted and assured our accommodations was available.
展开
酒店回复: Thank you so much for your wonderful review! We are delighted to hear that you felt welcomed upon your late arrival and that our team assured you of your accommodations being ready. Providing a smooth and reassuring check-in experience is a priority for us, and it’s gratifying to know that we met your expectations.We hope you enjoyed your stay with us and look forward to welcoming you back in the future.
5.0分
情侣出游
Loved the staff! Very friendly and always available to help.
展开
酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you loved our staff and found them to be friendly and always available to assist you. Our team takes great pride in providing exceptional service, and your kind words truly affirm their hard work and dedication. We strive to create a welcoming atmosphere for all our guests and are delighted that you felt supported during your stay. Your feedback inspires us to continue delivering the best experience possible.We hope to welcome you back to Comfort Inn and Suites Euless in the future!
5.0分
情侣出游
Staff was very nice and attentive. Would stay again.
展开
酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you found our staff to be nice and attentive during your stay. Our team takes great pride in providing excellent service, and it’s gratifying to know that their efforts made a positive impression on you. We would be delighted to welcome you back for another stay in the future. Your kind words motivate us to continue delivering the best experience possible for our guests.
5.0分
其他
The property is noisy due to being right by the interstate
展开
酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us at Comfort Inn and Suites Euless. We appreciate your honest comments about the noise from the interstate. We understand that this can be a concern for our guests, and we are continuously exploring options to enhance the comfort of our accommodations.Your input is invaluable as we strive to improve our guests' experiences. We hope that despite the noise, you found other aspects of your stay enjoyable. It would be a pleasure to welcome you back in the future, where we hope to provide an even more peaceful stay.
5.0分
其他
Friendly staff. Quick check in.
展开
酒店回复: Thank you so much for your wonderful review! We're thrilled to hear that you found our staff to be friendly and that your check-in experience was quick and efficient. Our team takes great pride in providing a welcoming atmosphere and ensuring that our guests feel at home from the moment they arrive.Your feedback is incredibly valuable to us and serves as a great motivation for our staff to continue delivering exceptional service. We look forward to welcoming you back on your next visit to Comfort Inn and Suites Euless.
设施有点老旧
Our stay was quite clean and comfortable. It was perfect for our night before flying out.
Food fuel and airport conveniently close.
We were in Texas meeting with a Realtor for possible relocation from Chicago. The Euless Comfort Inn was a great stay; my only issue is structural. The windows of all rooms with even numbers face tge highway and we hear the traffic all night. Sound proof windows should have been considered during this bill. Other than that this was a great stay. My family had a total of 3 rooms.
The hotel General Manager Rosemary was helpful in providing our getting around to areas and food. I had the pleasure of soeak with Ava as well and she was a delight.
I’ve stayed at this hotel a few times and have not had any issues before. But for this overnight trip, it took longer than normal as the staff informed those of us waiting to check in that rooms were still being cleaned as they were short handed. The wait was inconvenient. The front desk personnel were professional and kept us updated on the process of all delays.
When checking in it took over an hour and a half to get my room due to short staffing. They're wasn't enough house keepers I suppose. I was given the wrong room and charged more due to the long wait of quest's.. My room was supposed to be 2 queen beds and a sofa bed but only got the 2 beds.
Arriving late we were greeted and assured our accommodations was available.
Loved the staff! Very friendly and always available to help.
Staff was very nice and attentive. Would stay again.
The property is noisy due to being right by the interstate
Friendly staff. Quick check in.