酒店回复: Joy,Thank you for taking the time to share your experience. I’m delighted to hear that you enjoyed our clean and well-stocked rooms, as well as our breakfast and restaurant offerings. It’s wonderful to know that our staff made a positive impression with their friendliness and efficiency.However, I sincerely apologize for the issues you encountered, particularly the lack of hot water in your room and the rusty water from the bathroom sink. That is certainly not the experience we want for our guests, and I will have our maintenance team look into these concerns immediately.We truly appreciate your stay with us and hope to have the opportunity to welcome you back for a flawless visit in the future. Please don’t hesitate to reach out if there’s anything we can do to make things right.
酒店回复: Thank you for your feedback. We sincerely apologize for any confusion regarding our parking fee. While our parking policy is listed on our official website, we understand that it may not always be clearly communicated through third-party booking sites. We appreciate your input and will work on improving awareness at check-in.Regarding breakfast, we are sorry that the food was not up to standard. We will address this with our team to ensure that all items are served at the proper temperature for a better guest experience.We truly value your feedback and hope to have the opportunity to provide you with a better stay in the future. Please feel free to reach out if we can assist further.
酒店回复: Thank you for your thoughtful review! We're thrilled to hear you enjoyed the amenities, tasty breakfast, and friendly staff, as well as the convenience of our late checkout. It’s great to know this was your third stay, and we truly appreciate your loyalty.We hear your feedback loud and clear regarding trash collection and cleaning tools for the kitchen. Your suggestions are excellent, and we’ll consider ways to make those improvements for future stays.We’re so glad you enjoy the peaceful atmosphere and nearby conveniences. We can’t wait to welcome you back for your fourth visit!
酒店回复: Thank you for your wonderful review! We’re thrilled to hear you enjoyed your stay and found our amenities comfortable and convenient. It’s great to know that our location worked well for you, with easy access to restaurants, groceries, and the Keystone Resort.We’re glad you appreciated the breakfast, the beautiful views, and the covered parking—especially during snowy days! We can’t wait to welcome you back for another visit!
酒店回复: Thank you for your wonderful feedback! We're thrilled you enjoyed our hotel and that breakfast started your day off right. We understand your thoughts on the parking fee and appreciate your understanding—being located in such a convenient spot comes with unique considerations, and we do our best to keep rates competitive for our guests. We're so glad to hear you had a great stay in Dillon, and we can't wait to welcome you back soon!
酒店回复: Thank you for sharing your feedback. I’m truly sorry to hear about your disappointing experience. Providing clean and comfortable accommodations along with functioning amenities is our priority, and it’s clear we fell short during your stay.
酒店是不错，但是住了这里才知道这里是高原，海拔快3000米，有点轻微的高反，但是住着的都是来滑雪的，滑完可以去泡泡温泉，顺便和其他雪友交流一下
挺好，早餐简单但满足需求
温泉很不错 浴室设施齐全 还有一个悬挂式电视机 适合情侣家人出游 有个小厨房 配备了洗碗机和锅具餐具等 很惊喜哈哈哈
超级干净，很新。小厨房设施齐全。很乐意在这里住几天。早餐很棒，餐厅也很棒。但是，除了昂贵的房费外，还必须支付 15 美元的停车费。此外，204 号没有热水，浴室水槽里有锈水。
工作人员非常友好和高效。
为什么他们要向你收取 15.00 美元才能将车停在他们的停车场。我是残疾人，有停车标志。没有人说过停车费。停车位很多。早餐。鸡蛋是冷的，土豆是冷的，香肠是冷的
酒店很漂亮。它有所有需要的设施，早餐很美味，员工非常友好；可以延迟退房，这对我们很有帮助。我唯一的抱怨是关于垃圾和房间清洁。我知道这不应该每天都发生，但垃圾收集必须每天进行；我需要把垃圾袋放在垃圾袋上，直到我要求取垃圾。如果有一台小型吸尘器或扫帚来清洁厨房就太好了。
这是我第三次来这里，绝对会再次住在这里，这里非常好，开车 5 分钟即可到达商场和商店，总的来说这里非常安静，非常适合家庭。
非常舒适，设施很新。位置非常好，周围有杂货店和不错的餐厅。距离 Keystone 度假村仅 10 分钟路程。早餐不错。景色优美。房间内有厨房，非常方便。停车场有遮盖，下雪天很方便。我一定会再来同一家酒店。
很棒的酒店，提供一流的早餐，供应至上午 10:00。停车费每天 15 美元，这似乎很奇怪，因为停车场与大楼相连。除此之外，我非常推荐这家酒店和科罗拉多州狄龙镇。住得非常愉快！
清洁不良
一切都很好，只是房间的清洁度还有很多不足之处，我没有带宠物，即便如此，房间的角落里还是有粗粮扔在房间的角落里，即使打扫后仍然留下宠物颗粒和粗粮
根本不提供垃圾处理或毛巾服务（房间里也没有垃圾袋……太恶心了）。设施很差（热水浴缸没有喷头，游泳池太冷，食物不好）。