Staff was courteous. Not very much insulation/sound-proofing between rooms in the walls or ceilings/floors.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5.0分
家庭亲子
Great security hotel! Have to use key card to get anywhere outside of the main lobby including getting to elevator to rooms. Very clean hotel. Spacious rooms.
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酒店回复: We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
4.0分
情侣出游
Everything was great and as advertise. Great location and the best part is Sunday breakfast and turkey sausage.
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酒店回复: We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
4.0分
朋友出游
Left to early for breakfast. Found convenient restaurant for delivery for dinner. Nothing within walking distance
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酒店回复: We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one
3.0分
其他
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Second time staying here
This was my second time staying at this hotel after a previous 10/10 visit. Because my flight was arriving just before midnight, I called earlier on my check in day to let them know that I would be coming late, and they made a note of it. Check in was easy and friendly, and the room was clean. A few disappointments: provided WiFi password didn't work, the TV remote worked for everything except turning off the TV, and the water pressure in the shower went to a trickle multiple times.
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酒店回复: On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
先说优点：这是少数几家提供免费机场班车服务的酒店之一，班车运行良好。房间很大，和图片上一样，床很舒服。缺点：酒店“弄丢”了我的预订。他们说曾打电话给我，但我的手机关机了，所以没人接听。当我提出这可能是因为我当时正在飞行时，前台接待员却说：“不……你就是关机了。”这真是个奇怪的回答和对客人的态度。她给我“重新预订”了房间，结果我支付的价格比我最初预订的还要高。我住了两个晚上，整个住宿期间，电视一直没有信号。我告诉了前台接待员（和办理入住时不是同一个人），但她似乎一点也不在意！（她说“可能需要重启”……）尽管被告知会有人来处理，但什么也没做。以我支付的价格来说，没有电视简直是荒谬。一些小问题：淋浴水龙头没有把手，浴室里没有地方挂毛巾（门后原来应该有挂钩，但不见了）。尽管在设施列表中有列出，但房间里根本没有冰箱（只有一个空位）。总的来说，以我支付的费用来看，这是一次非常令人失望的住宿体验，下次我肯定会选择其他酒店。
办理入住很顺利，员工也很友善。酒店距离机场只有5分钟车程。他们每小时都有一班往返机场的班车。如果您打算使用班车服务，需要在预订后打电话或发邮件询问班车时间。
房间干净整洁，员工服务周到，整栋楼都弥漫着令人愉悦的香气，而且周围餐饮场所众多。如果您喜欢飞行，可以观看飞机从跑道起飞，酒店还提供班车服务，电视上也会实时更新航班起飞、取消和延误信息。我一定会再次预订这家舒适的酒店！
非常干净，绝对推荐。你还可以透过窗户看到飞机在跑道上起飞。
床很不舒服，可能里面有臭虫，因为我每次醒来身上都有咬痕。
Staff was courteous. Not very much insulation/sound-proofing between rooms in the walls or ceilings/floors.
Great security hotel! Have to use key card to get anywhere outside of the main lobby including getting to elevator to rooms. Very clean hotel. Spacious rooms.
Everything was great and as advertise. Great location and the best part is Sunday breakfast and turkey sausage.
Left to early for breakfast. Found convenient restaurant for delivery for dinner. Nothing within walking distance
Second time staying here
This was my second time staying at this hotel after a previous 10/10 visit. Because my flight was arriving just before midnight, I called earlier on my check in day to let them know that I would be coming late, and they made a note of it. Check in was easy and friendly, and the room was clean. A few disappointments: provided WiFi password didn't work, the TV remote worked for everything except turning off the TV, and the water pressure in the shower went to a trickle multiple times.