酒店回复: Dear Anonymous,Thank you for taking the time to review our hotel.We strive to greet every person that enters our property. We did have one elevator that was out of service temporally but is back in service.We apologies that you did not enjoy your stay but hope that when given the opportunity you will choose to stay with us again.Kindest regards,Angela S.
5.0分
其他
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Excellent spot
Excellent place, easy to find with wonderful service. Front desk saw that I had a brace on my knee, and she put me in a room with a step-in shower! That was awesome because I didn't think about booking it ahead of time!! She doesn't know how much that helped me!!!!
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酒店回复: Dear Ramona,Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and found our service to be thoughtful and accommodating.It’s wonderful to know our front desk team recognized your needs and was able to place you in a room with a step-in shower. We believe that small gestures can make a big difference, and we’re so glad it helped make your stay more comfortable.We truly appreciate you sharing your experience, and we hope to welcome you back again soon!Warm regards,Angela
1.0分
其他
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Broken Pool
I brought my kids for a staycation so we could swim and enjoy the long Memorial Day weekend. We stocked up on new pool toys and snacks only to arrive and find out the pool heater is broken and it’s 70 degrees! No seating and generally a small, unusable pool. It was so disappointing. I will not return.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear that your stay did not meet your expectations, especially during what should have been a fun and relaxing holiday weekend with your family.We understand how important the pool experience is, and we regret that the temperature was not warm enough upon your arrival. While we aim to maintain the pool at a comfortable 80 degrees, an unexpected issue affected the heater, which was resolved within 24 hours of being reported. We appreciate your patience and are truly sorry for the inconvenience this caused during your stay.Due to the size of our pool area, we’re unable to keep pool furniture out at all times, but we’re always happy to provide seating upon request. We want all of our guests to feel comfortable and welcome, and we apologize if this wasn’t clearly communicated.We value your feedback and will use it to improve the experience for all future guests. While we regret that we didn’t meet your expectations this time, we hope you might consider giving us another opportunity in the future.
5.0分
其他
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Great Hotel for the Weekend
I enjoyed my stay here! The hotel is very new and updated, and I loved the decor. The front desk staff was super nice. Also, I liked the location—it’s near a lot of stores and restaurants.
5.0分
其他
The property was uniquely located were dining and shopping were convienent and walkable. Very clean property.
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酒店回复: Dear Neville,Thank you for the fantastic 10/10 review! We're so glad you enjoyed our convenient location near dining and shopping, as well as the cleanliness of the property. Your kind words mean a lot to us, and we hope to welcome you back again soon!Kindest regards,Angela S.Front Office Manager
5.0分
其他
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Property was superb and the front desk staff went above and beyond! One of my best experiences out of years of travel with the government and the military in hundreds of hotels worldwide.
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酒店回复: Dear Nathaniel,Wow—thank you for the incredible 5 out of 5 review! We're truly honored by your kind words and thrilled to hear that our property and front desk team made such a positive impression.Knowing that this ranks among your best experiences after years of government and military travel around the world means a great deal to us. We’re proud to have earned your trust and appreciation.It was our absolute pleasure to host you, and we look forward to welcoming you back anytime your travels bring you our way.With gratitude,
5.0分
其他
Courtyard Waverly Place
Friendly welcome. Clean, convenient, and lots of parking.
周围有商业中心
生活便利
没有自助式早餐选项
下次去还会首选
我只是期望更高，但晚上的员工总是不在岗，经理也一样。如果你付费入住后遇到问题，根本找不到人解决。
其中有一间房的空调噪音太大
贫穷的
不要指望工作人员会向您打招呼。
根本没有人会告诉你任何事情。
当你住几晚时，这家酒店很脏，很容易注意到。
健身房至少有9天没有打扫了，地上的钢笔没有移动一毫米。
地板上的垃圾桶不是每天更换的。
其他所有电梯都可以工作，但没有注明。
Excellent spot
Excellent place, easy to find with wonderful service. Front desk saw that I had a brace on my knee, and she put me in a room with a step-in shower! That was awesome because I didn't think about booking it ahead of time!! She doesn't know how much that helped me!!!!
Broken Pool
I brought my kids for a staycation so we could swim and enjoy the long Memorial Day weekend. We stocked up on new pool toys and snacks only to arrive and find out the pool heater is broken and it’s 70 degrees! No seating and generally a small, unusable pool. It was so disappointing. I will not return.
Great Hotel for the Weekend
I enjoyed my stay here! The hotel is very new and updated, and I loved the decor. The front desk staff was super nice. Also, I liked the location—it’s near a lot of stores and restaurants.
The property was uniquely located were dining and shopping were convienent and walkable. Very clean property.
Property was superb and the front desk staff went above and beyond! One of my best experiences out of years of travel with the government and the military in hundreds of hotels worldwide.
Courtyard Waverly Place
Friendly welcome. Clean, convenient, and lots of parking.