酒店回复: Dear Valuable Guest,Thank you for your kind feedback! We're delighted to know that you enjoyed your stay with us. Please let us know if there's anything that we can improve. We hope to welcome you back soon for another seamless experience.
酒店回复: Dear Valuable Guest,Thank you for your kind feedback! We're delighted to know that you enjoyed your stay with us. Please let us know if there's anything that we can improve. We hope to welcome you back soon for another seamless experience.
酒店回复: Dear Valuable Guest,Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about your experience and that your stay did not meet expectations. The issues you mentioned regarding cleanliness, maintenance, and product quality are certainly not in line with our usual standards, and we regret the inconvenience this caused.We also take note of your concern about the pricing and will review it further with our team to ensure clarity and consistency moving forward. Please know that your feedback has been shared with the respective departments for immediate follow-up and improvement.We appreciate your honest input, as it helps us identify areas where we can do better. We hope to have another opportunity to provide you with a more pleasant experience in the future.
4.0分
豪华特大床房
商务出差
设施：保养得不错
环境：中规中矩
服务：全程入住比较丝滑，也不需要等待太久。附近出去挺方便的。
卫生：挺满意，没有看到到处都是头发。所以今次总体来说不错。
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酒店回复: Dear Valuable Guest,Thank you for your kind feedback! We're delighted to know that you enjoyed your stay with us. Please let us know if there's anything that we can improve. We hope to welcome you back soon for another seamless experience.
酒店回复: Dear Valuable Guest,Thank you for your kind feedback! We're delighted to know that you enjoyed your stay with us. Please let us know if there's anything that we can improve. We hope to welcome you back soon for another seamless experience.
5.0分
豪华特大床房
商务出差
交通方便，酒店干净卫生，比较喜欢五楼游泳池、健身房非常完善，晚上在五楼平台喝啤酒欣赏夜景非常不错
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酒店回复: Dear Valuable Guest,Thank you for your kind feedback! We're delighted to know that you enjoyed your stay with us. Please let us know if there's anything that we can improve. We hope to welcome you back soon for another seamless experience.
房间很好很安静，双人房两边都有插座很方便，早餐很丰盛，环境也不错，餐厅就在泳池旁边，地理位置也还可以，去市中心不远，服务态度也不错，性价比很高，下次来泗水一定还会再来！
我们房间很大，楼层也很高，基本上能看到整个泗水城区，只是我们房间的花洒坏掉了，出水不够多
设施：设施齐全，但是有点老旧了
卫生：卫生还行，因为有点旧了，所以房间有一些陈年的旧印记
服务：很安全周到
房间干净整洁无异味，订的无烟房。酒店处于高速出口不远处，出行比较方便。酒店周围没有大型商业，商业区离酒店有一段距离。服务态度很好，之前有中文服务，现在不清楚是否还有
这家酒店位置处于市区适中地段，到景点和车站的距离不算太远，打车十几分钟就能到。房间空间大小刚好够用，基础设施都能正常使用，就是部分家具看着有点陈旧。卫生情况整体还行，床单被套没有污渍，不过卫生间角落稍微有点积灰。服务态度中规中矩，有需求反馈后能处理，但不会主动提供额外帮助，适合预算有限的短途出行。
服务态度非常好也会每天打扫卫生，但是酒店的硬件设施确实是老化严重包括浴巾毛巾等等，而且雨季很潮湿开空调也没用
床单很脏 这基本上好像成印尼酒店的惯例了 ，但是这家除了这个还有好多其他地方很差 ，床头的木板看着脏兮兮的 但是擦又擦不掉 ，洗脸池的水下水很慢 有时候有故障下不去 ，最差的就是纸巾 洗完手用纸巾擦的时候手上手上全是纸屑 ，包括卫生纸也是很容易破 。最最坑人的可能就是吃饭了 叫了个牛肉汤 最后收了IDR 153000,结果我第2天换了一家酒店 点了一个同样的牛肉汤收了我 60000，不比不知道一比吓一跳 瞅一下竟然多收了我150% ，我下面附的有图 ，尽管叫法不一样 但是端上来都是一模一样的牛肉汤套餐 。
设施：保养得不错
环境：中规中矩
服务：全程入住比较丝滑，也不需要等待太久。附近出去挺方便的。
卫生：挺满意，没有看到到处都是头发。所以今次总体来说不错。
酒店员工非常棒，从你走进酒店的那一刻起，前台和咖啡厅的所有员工都特别好。早餐选择也很完美。
Harri先生还来到我们桌边和我们愉快地聊了一会儿。万豪酒店，继续保持哦！💪🏻💪🏻👌👌👌👍👍👍
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交通方便，酒店干净卫生，比较喜欢五楼游泳池、健身房非常完善，晚上在五楼平台喝啤酒欣赏夜景非常不错