酒店回复: Thank you so much for your perfect score! We’re delighted to know you had a great experience with us. We look forward to welcoming you back soon!
4.0分
其他
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I didn't use the gym, the room where I was, needs an additional piece of furniture, like a small sofa to sit and relax, that way it will make me feel like I'm at home. The small garbage can didn't have a bag. In the bathroom were some dry something on the floor that left a visible spots. Thank you
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酒店回复: Thank you for sharing your detailed feedback. We tru-ly appreciate your suggestions regarding the room setup and cleanliness. Your comments have been shared with our team so we can make the necessary improvements. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay.
1.0分
其他
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This may have been the worst Hilton brand hotel I have ever been in. Delay in getting room when we arrived, without much courtesy. The room itself was bad. Echoed due to all of the hard surfaces in the room. Furnishings appeared to be Ikea rejects. Flimsy and unstable. No shower curtain in bathroom. Mold/dirt in tub grout. Room was not cleaned after the second night as was agreed. Requested additional towels as a result at 2:00 PM that next day. When they hadn't been received by 9:00 PM, went and took towels from the workout room and pool area. I will definitely find different options the next time I'm in the area.
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酒店回复: Thank you for sharing such detailed feedback, and please accept our sincere apologies for the delays, cleanliness issues, shower curtain, and the inconvenience with towels and service. This is far from the experience we aim to provide. We’re addressing your comments with our front desk, housekeeping, and maintenance teams to prevent a repeat.We’d be grateful for another chance to make this right the next time you’re in town. Please reach out directly to Carlos Ortega, Hotel Manager, so we can personally assist with your reservation and ensure a much better stay.
5.0分
商务出差
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smaller rooms but clever use of space, clean, comfortable with great use of space. There's a back patio with fire pit, pleanry of snacks offered Wuthering really good breakfast
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酒店回复: Thank you for the thoughtful review! We’re glad our smart use of space, cleanliness, and comfort stood out—and that you enjoyed the back patio with the fire pit, the snack options, and breakfast. We appreciate you staying with us and hope to welcome you back soon!
5.0分
其他
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a clean hotel with a welcoming staff. they professionally handled securing the facility after a shooting across the street where the suspect got away. I don't fault the hotel for the shooting its just part of the Atlanta experience.
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酒店回复: Thank you so much for your perfect rating and kind words about our team. We’re glad you felt safe and well taken care of during your stay, and we tru-ly appreciate your understanding. We look forward to welcoming you back again soon!
3.0分
其他
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We were in a room that had an adjoining room. Around 2 am the occupants of that room came in their room and were so loud for about 2 hours partying. Could not sleep for the noise.
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酒店回复: Thank you for letting us know about your experience. We’re truly sorry for the noise disturbance during your stay — we understand how important a good night’s rest is. Please don’t hesitate to reach out to our front desk directly so we can note your preferences and ensure a more comfortable and restful visit next time.
1.0分
其他
I’ve never paid for parking or a shuttle to the game. 10 bucks a night to park where I’m staying. Horrible experience
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear you were disappointed with the parking fee. Due to our proximity to the Braves stadium, parking enforcement is required to ensure availability and security for our registered guests. We appreciate your understanding and hope to have another opportunity to provide you with a better overall experience in the future.
5.0分
家庭亲子
Quick seamless check in. Super friendly afternoon and night grind desk employees.
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酒店回复: Thank you so much for your perfect score! We’re delighted to know you had a great experience with us. We look forward to welcoming you back soon!
商务出差，房间很干净，舒适，希尔顿旗下品牌，装修很新，装修很新，房间空调也不错，推荐入住，性价比也很好。
比较适合一般出行。坐落在亚特兰大棒球场附近，环境和酒店设施都还行。酒店外有个不小的停车场，大堂内的设施类似国内的小型宾馆。
干净的房间闻起来很香
I didn't use the gym, the room where I was, needs an additional piece of furniture, like a small sofa to sit and relax, that way it will make me feel like I'm at home. The small garbage can didn't have a bag. In the bathroom were some dry something on the floor that left a visible spots. Thank you
This may have been the worst Hilton brand hotel I have ever been in. Delay in getting room when we arrived, without much courtesy. The room itself was bad. Echoed due to all of the hard surfaces in the room. Furnishings appeared to be Ikea rejects. Flimsy and unstable. No shower curtain in bathroom. Mold/dirt in tub grout. Room was not cleaned after the second night as was agreed. Requested additional towels as a result at 2:00 PM that next day. When they hadn't been received by 9:00 PM, went and took towels from the workout room and pool area. I will definitely find different options the next time I'm in the area.
smaller rooms but clever use of space, clean, comfortable with great use of space. There's a back patio with fire pit, pleanry of snacks offered Wuthering really good breakfast
a clean hotel with a welcoming staff. they professionally handled securing the facility after a shooting across the street where the suspect got away. I don't fault the hotel for the shooting its just part of the Atlanta experience.
We were in a room that had an adjoining room. Around 2 am the occupants of that room came in their room and were so loud for about 2 hours partying. Could not sleep for the noise.
I’ve never paid for parking or a shuttle to the game. 10 bucks a night to park where I’m staying. Horrible experience
Quick seamless check in. Super friendly afternoon and night grind desk employees.