The hotel was clean and modern. The room was comfortable and quiet. We ate at the restaurant 3 times (breakfast twice, dinner once),and the food was always good.
The location is good if you want to walk around Old Port. We definitely got our steps in!
My only issue was the pillows... we don't like flat down pillows, so it would be nice to have some different options in the rooms. Other than that, we have no complaints!
The ice/water refill machine near the elevator was especially handy.
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酒店回复: Thank you for taking the time to share your experience at Canopy Portland Waterfront! We're so glad to hear you enjoyed the clean and modern atmosphere, the quiet comfort of your room, and the delicious meals at our restaurant. We truly appreciate your feedback about the pillows. Next time, please don’t hesitate to reach out to us at the front desk. We offer several different pillow options and are always happy to help find the one that best suits your needs. We hope to welcome you back again soon!
5.0分
其他
Great hotel - very clean, excellent staff, and great location (very walkable to anywhere in old port!) Will definitely stay again.
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay at Canopy Portland Waterfront. We are so happy you were able to enjoy our great location in the heart of the Old Port.It’s always a pleasure to know our guests plan to return, and we can’t wait to welcome you back for another memorable visit.
5.0分
其他
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Check-in was a breeze! Valet was there to help with my bag, and the woman at the front desk was nice. When I walked into the room, I was so pleasantly surprised! It was huge! Very clean. Housekeeping didn’t do the best job every night but that’s OK.
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酒店回复: Hello Bonnie! Thank you for sharing your experience! We're so glad to hear that check-in was smooth, our valet team was helpful, and your room at Canopy Portland Waterfront exceeded expectations. It’s great to know our front desk team made a positive impression as well. We’re sorry to hear housekeeping didn’t meet the same standard each night, and we appreciate your understanding. We’ve discussed your feedback with our Housekeeping Manager to ensure more consistent service moving forward. We hope to welcome you back for an even better stay next time.
3.0分
情侣出游
Not on the water have a rooftop bar that you can see the water .. good luck getting in. Hotel extremely overpriced parking not included $50 a night..
房间很宽敞，床也很舒服哦！
好酒店，干净。没有什么特别的缺点。
非常别致的酒店，位置优越，而且非常干净。早餐棒极了；我在美国从未吃过这么美味的食物。
我因为突发疾病想在最后一刻取消预订，他们也同意了。
糟糕的到达和离开服务
不值这个价
The hotel was clean and modern. The room was comfortable and quiet. We ate at the restaurant 3 times (breakfast twice, dinner once),and the food was always good.
The location is good if you want to walk around Old Port. We definitely got our steps in!
My only issue was the pillows... we don't like flat down pillows, so it would be nice to have some different options in the rooms. Other than that, we have no complaints!
The ice/water refill machine near the elevator was especially handy.
Great hotel - very clean, excellent staff, and great location (very walkable to anywhere in old port!) Will definitely stay again.
Check-in was a breeze! Valet was there to help with my bag, and the woman at the front desk was nice. When I walked into the room, I was so pleasantly surprised! It was huge! Very clean. Housekeeping didn’t do the best job every night but that’s OK.
Not on the water have a rooftop bar that you can see the water .. good luck getting in. Hotel extremely overpriced parking not included $50 a night..