酒店回复: Dear Tasha,Thank you for your feedback! We’re glad to hear that your stay went well overall, and that you found the room clean, the staff polite and helpful, and the breakfast sufficient. We’re sorry to hear that the bed was uncomfortable and affected your sleep, and we will pass your comments along to our team to ensure we improve in this area. We hope to welcome you back for a more comfortable stay next time!Sincerely, Hotel Manager
酒店回复: Dear Lisa,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our comfortable beds, tasty breakfast, and especially our dedicated staff. It's always our goal to go the extra mile for our guests, and we're so glad to hear we could make your stay special especially for your granddaughter. Your recommendation means the world to us, and we look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
没有电梯
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酒店回复: Dear Guest,Thank you for your 8/10 rating! We are glad you enjoyed your stay overall and appreciate your note about the lack of an elevator. Your feedback is valuable as we continue to work on improving the guest experience. We look forward to welcoming you back.Sincerely, Hotel Manager
5.0分
商务出差
原文
翻译提供方：Google
5⭐
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酒店回复: Dear Guest,Thank you for your perfect rating! We’re thrilled to know that you had a wonderful stay. Your satisfaction inspires us to continue providing exceptional service and experiences. We look forward to welcoming you back.Sincerely, Hotel Manager
5.0分
家庭亲子
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Front desk people were friendly and accommodating. The beds are very comfortable. The only negative was that the heater/ac could not be turned off.
I would definitely stay here again.
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酒店回复: Dear Cathryn,Thank you for sharing your experience. We are glad to know the friendly and accommodating front desk team and the very comfortable beds helped make your stay pleasant. We have noted your comment regarding the heater and air conditioning not turning off, and our maintenance team will review this to support better comfort control. We remain committed to providing an even smoother and more enjoyable visit when you return.Sincerely, Hotel Manager
3.0分
家庭亲子
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Room was very cold when we arrived, obvious that the heat had not been on for a while.
A homeless man walked in the building when we arrived and the person at the desk was courteous to him but he was very strange and kinda freiked us out. She said that she had never seen the man before and didn’t want any problems so she allowed him to come in, he wasn’t unruly, just acting strangely saying hello to everyone.
She did very well to not say our room number out loud and we did not see the man again for the rest of the weekend.
Other than that, our stay was very lovely.
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酒店回复: Dear Dawn,Thank you for sharing your experience. We are pleased to hear your stay was lovely overall and that our front desk team handled the situation with care and professionalism. We have noted your comments regarding the room temperature on arrival and the unexpected walk in guest, and these points will be reviewed with our team to strengthen comfort and security. We remain committed to providing a welcoming and relaxing stay on future visits.Sincerely, Hotel Manager
5.0分
情侣出游
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For the price, it was pretty good. The room was clean, staff was friendly, and the breakfast had good variety. The only downsides are that the room doors shut really loudly and woke me up several times and the fitted sheet kept coming off.
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酒店回复: Dear Guest,Thank you for your thoughtful feedback. We are glad you enjoyed the clean room, friendly staff, and breakfast variety. We appreciate your comments about the door noise and bedding, and we will review these concerns with our team to improve comfort. We look forward to welcoming you again for an even better stay.Sincerely, Hotel Manager
3.0分
家庭亲子
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The room we stayed in was not the room pictured on the ******* site.Had I known the room had a kitchenette, I would not have booked a room here at all. Although, having a kitchenette was no perk or bonus.
The cabinets were oddly wrapped in some sort of shrink wrap, the stove and overhead oven light/ fan were greasy and had been noticeablely used. Not-to-mention, neither were operational. We unsuccessfully tried to use the light in the hood for a nightlight.
There was also a full-size refrigerator in the room that hummed loudly all night.
As for the room itself, it was very echoey and cold. There were stains and dirt on light cover plates and questionable smears on walls. The main light switch as you walk in the room didn’t work at all.
Just when you think you can close your eyes and sleep, you notice the smelly pillow and the dirty popcorn ceiling.
Breakfast is okay- perhaps a reward for making through the night. Coffee is weak, however, the waffle maker is hot and ready.
Quality is an overstatement. Perhaps economy would be a better hotel name.
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酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your detailed feedback regarding the room condition, kitchen area, and overall maintenance has been shared with our housekeeping and maintenance teams for immediate attention. We also appreciate your comments on breakfast and will review ways to enhance the quality and presentation. Your insights are valuable in helping us improve our standards and provide a more comfortable, well-maintained, and satisfying stay for future guests.Sincerely, Hotel Manager
3.0分
情侣出游
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Overall the property seemed a bit run down, the bed was comfortable but the shower left a lot to be desired and seemed dirty (brown scuffs on the bottom and sticky splotches which i think were soap or shampoo) . There was also dried white liquid on the headboard of the bed which made us both cringe. Breakfast ended at 9:30 which seemed a bit early and while i just had some juice, my boyfriend said the sausage was not good and we ended up going somewhere else for breakfast. We were visiting the area for a wedding so essentially we just slept there but for what we paid it was NOT worth it. We were allowed to check in an hour early to get ready for the wedding which was nice.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We are glad to know you found the bed comfortable and appreciated the early check-in before the wedding. Your feedback regarding the shower, cleanliness, and breakfast timing has been noted and will be addressed with our housekeeping and food service teams. We regret the inconvenience caused and will work to enhance our guest experience. We truly appreciate your comments and hope to welcome you again in the future.Sincerely, Hotel Manager
我们住得还不错！唯一的问题是床很不舒服……翻来覆去睡不着！除此之外，房间很干净，工作人员很有礼貌，也很乐于助人，早餐虽然简单，但吃点东西也足够了！
如果你预算有限，这里还不算太差
我知道我选这家酒店是出于预算考虑，但选择它是因为它有游泳池，可惜的是，游泳池和泳池房都冷得要命！当时已经是二月底了，但真希望泳池房的暖气能开大点！反正我还是游了泳，毕竟这也是我选择这里的原因，哈哈。除此之外，为我们办理入住的那位女士很棒，但晚上的那位男士就差强人意了。房间不错，很舒适。我们住的5天里，没有一次打扫过房间，所以非常失望。
床超级舒服！早餐很美味。工作人员非常棒。他们竭尽全力地帮助你。他们甚至帮我孙女找了些活动。我绝对会再次入住这里，并会推荐给我的朋友们！
没有电梯
5⭐
Front desk people were friendly and accommodating. The beds are very comfortable. The only negative was that the heater/ac could not be turned off.
I would definitely stay here again.
Room was very cold when we arrived, obvious that the heat had not been on for a while.
A homeless man walked in the building when we arrived and the person at the desk was courteous to him but he was very strange and kinda freiked us out. She said that she had never seen the man before and didn’t want any problems so she allowed him to come in, he wasn’t unruly, just acting strangely saying hello to everyone.
She did very well to not say our room number out loud and we did not see the man again for the rest of the weekend.
Other than that, our stay was very lovely.
For the price, it was pretty good. The room was clean, staff was friendly, and the breakfast had good variety. The only downsides are that the room doors shut really loudly and woke me up several times and the fitted sheet kept coming off.
The room we stayed in was not the room pictured on the ******* site.Had I known the room had a kitchenette, I would not have booked a room here at all. Although, having a kitchenette was no perk or bonus.
The cabinets were oddly wrapped in some sort of shrink wrap, the stove and overhead oven light/ fan were greasy and had been noticeablely used. Not-to-mention, neither were operational. We unsuccessfully tried to use the light in the hood for a nightlight.
There was also a full-size refrigerator in the room that hummed loudly all night.
As for the room itself, it was very echoey and cold. There were stains and dirt on light cover plates and questionable smears on walls. The main light switch as you walk in the room didn’t work at all.
Just when you think you can close your eyes and sleep, you notice the smelly pillow and the dirty popcorn ceiling.
Breakfast is okay- perhaps a reward for making through the night. Coffee is weak, however, the waffle maker is hot and ready.
Quality is an overstatement. Perhaps economy would be a better hotel name.
Overall the property seemed a bit run down, the bed was comfortable but the shower left a lot to be desired and seemed dirty (brown scuffs on the bottom and sticky splotches which i think were soap or shampoo) . There was also dried white liquid on the headboard of the bed which made us both cringe. Breakfast ended at 9:30 which seemed a bit early and while i just had some juice, my boyfriend said the sausage was not good and we ended up going somewhere else for breakfast. We were visiting the area for a wedding so essentially we just slept there but for what we paid it was NOT worth it. We were allowed to check in an hour early to get ready for the wedding which was nice.