Friendly, helpful staff and easy check in. Justin went above and beyond to make sure I received my hotel points and updated my email. I appreciate the excellent customer service.
5.0分
其他
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I’m local and needed a place to stay temporarily. If I had to stay again I would 100%. It was quiet. Kids enjoyed the pool and hot tub. Breakfast was great as well.
5.0分
其他
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My family stayed here for our family vacation. We loved the pool and the staff was so incredibly helpful and friendly. I highly recommend staying here if you ever find yourself in the Platteville area!
5.0分
其他
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Excellent customer service.
The customer service was great and they even let me know that I tell them when I want my room to be serviced since they normally don’t service the rooms during your stay to help save on water and to prevent you from being disturbed while your resting.
4.0分
其他
Nice stay and clean
The hotel was clean, friendly staff. No elevator, but great for our one night stay.
4.0分
其他
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Need to clean and fix the shower head in room 208. Had a ton of lime buildup and only worked on 2 of the 3 or 4 settings. So the main outside ring of water did not work. I scraped off alot of the lime myself.
And the top step coming down the steps is awkward by the main office. But rest was nice and clean and breakfast was good
4.0分
家庭亲子
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The hot tub was very nice, but a bit over chlorinated, so we couldn't spend a lot of time in it. There was some slightly ragged trim around the hot tub, but it didn't take away from enjoying it.
The tile in the bathroom was a bit slippery if it got wet.
3.0分
商务出差
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Good but…..
Front desk staff at check in till 11pm was great! Not crazy about end of hall room, long walk for a HP. Refrigerator doesn’t work but didn’t find out till bedtime so rather too late to get it fixed! Kinda expensive for the experience, but I will probably stay here next time too!
4.0分
其他
Great location and great room but thin floors and walls. People upstairs were very heavy walkers! Tough to sleep all night.
5.0分
其他
The staff here is always friendly and helpful when you need help
Friendly, helpful staff and easy check in. Justin went above and beyond to make sure I received my hotel points and updated my email. I appreciate the excellent customer service.
I’m local and needed a place to stay temporarily. If I had to stay again I would 100%. It was quiet. Kids enjoyed the pool and hot tub. Breakfast was great as well.
My family stayed here for our family vacation. We loved the pool and the staff was so incredibly helpful and friendly. I highly recommend staying here if you ever find yourself in the Platteville area!
Excellent customer service.
The customer service was great and they even let me know that I tell them when I want my room to be serviced since they normally don’t service the rooms during your stay to help save on water and to prevent you from being disturbed while your resting.
Nice stay and clean
The hotel was clean, friendly staff. No elevator, but great for our one night stay.
Need to clean and fix the shower head in room 208. Had a ton of lime buildup and only worked on 2 of the 3 or 4 settings. So the main outside ring of water did not work. I scraped off alot of the lime myself.
And the top step coming down the steps is awkward by the main office. But rest was nice and clean and breakfast was good
The hot tub was very nice, but a bit over chlorinated, so we couldn't spend a lot of time in it. There was some slightly ragged trim around the hot tub, but it didn't take away from enjoying it.
The tile in the bathroom was a bit slippery if it got wet.
Good but…..
Front desk staff at check in till 11pm was great! Not crazy about end of hall room, long walk for a HP. Refrigerator doesn’t work but didn’t find out till bedtime so rather too late to get it fixed! Kinda expensive for the experience, but I will probably stay here next time too!
Great location and great room but thin floors and walls. People upstairs were very heavy walkers! Tough to sleep all night.
The staff here is always friendly and helpful when you need help