酒店回复: Dear GuestThank you for your wonderful feedback. We’re glad you enjoyed our facilities, WiFi, and convenient location in Geylang. We look forward to welcoming you back to the hotel!SincerelyK Hotels
酒店回复: Dear GUestThank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. Cleanliness, comfort, and proper maintenance are top priorities for us, and we take your comments regarding the room, air conditioning, and bedding very seriously.Your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We also regret any miscommunication regarding your refund and are glad the platform was able to assist.We appreciate you bringing these issues to our attention, as they help us improve the experience for all our guests.
酒店回复: Dear GuestThank you for the wonderful feedback!SincerelyK Hotels
发布于新加坡
1.7分
高级双人房
独自旅行
房间太脏了 被单都烂了 马桶更不行 服务态度吗 应该都是周边国家的打工人住的地方。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. Cleanliness and maintenance are top priorities for us, and we are concerned about the issues you mentioned regarding the room, bedsheets, and toilet.We will review your comments with our housekeeping and maintenance teams to ensure improvements are made. Your feedback is valuable in helping us maintain high standards for all our guests.Warm regards,K Hotels
酒店回复: Dear GuestThank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. We take all guest concerns seriously, including cleanliness, comfort, and security, and we will review the points you mentioned with our team to ensure improvements are made. We strive to provide accurate descriptions and safe, comfortable accommodations for all our guests, and we regret that your experience did not reflect this.SincerelyK Hotels
酒店回复: Dear GuestWe are very concerned to hear about the issues you experienced and sincerely apologise for the inconvenience caused during your stay. We take feedback regarding room size, bedding, cleanliness, and staff service very seriously. Your comments have been shared with our management team to review our processes and ensure improvements are made.We regret that your stay did not meet your expectations and hope to have the opportunity to provide a better experience in the future.Kind regards,K Hotels
酒店回复: Dear GuestThank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the air conditioning issue and for any frustration you experienced with our service. Your comments have been shared with our team so we can improve both our facilities and guest interactions.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards,K Hotels
酒店设施完善,免费WiFi和停车场很便利。芽笼街区充满活力,周边中国餐馆众多,出差旅游都很适合。会再次入住!
房间非常差劲 我定两晚1440的价格 住的环境很差 还有蟑螂爬床 晚上睡觉空调关闭都发出很大声音 房间还有外国人住过的臭气 还没有一个被子 就一个毛毯 还很脏 商家推卸责任说是天气问题 我要求退房 商家不给退 给平台投诉了 平台给我退了
网上的好评我不知道是怎么来的 要去新加坡的人千万不要住这家 照片视频有证据 环境的恶劣 自己有带床单 将就了一晚上 这样的环境两晚实在让人受不了 我花了两晚1400这样的环境
房间很小巧,空调火力足,周围很多吃的地方,比较适合一个人,离地铁站不算远,可以步行,出行方便,价格在新加坡算很实惠了
选择预定的主要理由位置在芽笼,老城区商业氛围浓厚,希望看到老城区的烟火气。但酒店的设施和卫生确实不理想!
发布于新加坡
房间太脏了 被单都烂了 马桶更不行 服务态度吗 应该都是周边国家的打工人住的地方。
酒店位于***,周边一路上都是印度人,如果能接受他们的虎视眈眈就去,酒店住宿人员大都是印度人。并且他们说话声音很大。图片与实物完全不符!房间内部,又脏又破,灯光昏暗,床上不是被子不是被子,是一条蓝色的浴巾一样的质地,薄薄的一层,那就是我们的被子,又臭又脏。并且一面大镜子正对着床铺,很不舒服。门,是用钥匙打开的,房间内部的门,没有反锁扭,只有卡扣,也就是说,如果房东在外面开门,可以打开能伸进一只手的缝隙,我试过。所以,如果考虑隐私安全感的话,请绕道。如果你去找前台解决退房问题,前台印度人态度非常无礼,翻白眼。这样的酒店就不应该存在欺骗消费者。总而言之,毫无配套,卫生,安全性,服务态度与职业道德可言。慎重选择!
新加坡不适合穷游,600多的酒店不如国内100块的,更让我震惊的,矿泉水是塑料小包装的,我真的头一次见,双人床给了一条薄薄的毛毯,房子小的令人发指,一楼的前台***,说话貌似是香港人或者新加坡华人,挺酸的不友好,真的不建议入驻,而且周边好多**……*,挺乱的
如果您正在寻找一家经济实惠的酒店,那这家就很适合您。考虑到新加坡本身的物价,这家酒店的性价比确实很高。
酒店离地铁站大约步行20-30分钟,离公交车站步行10-15分钟。
酒店附近有小吃摊和一家24小时便利店。
酒店的卫生需要改进。电梯和走廊灰尘很多,气味也不太好闻。
房间很小,但话说回来,一分钱一分货嘛。空调很难操作,因为没有英文说明,也没有遥控器。
浴室还不错,水压挺好。
请自带洗漱用品,酒店只提供一大瓶沐浴液。没有冲洗器,但有纸巾。
我们住了六晚,一直用的同一条毛巾。为了舒适起见,建议自己带毛巾。
枕头、床和毯子都挺好。
我不知道电视机能不能用,因为没有遥控器,我们也没试过。
这家酒店很适合用来睡觉和存放行李,因为我们大部分时间都在外面游玩。
首先,携程网垃圾的不能再垃圾,自动开通免密支付,我根本不想住这个垃圾酒店。垃圾携程,第二,这个酒店垃圾的不能再垃圾,贵不说,房间只有一点点,转身都困难,住了两天床单也不换,什么都不换,盖的只有一个毯子,而且还是发光的毯子,不知道有多脏,其次,床单都***起球了,你敢信,不要住,你睡大街上都不要住这里,隔音超级无敌差,一点点声音你都在房间听的一清二楚,而且离地铁站超级远。
态度很差,房间冷气漏水感觉不行!没有照顾到顾客的心态