酒店回复: Dear GuestThank you for your wonderful feedback. We’re glad you enjoyed our facilities, WiFi, and convenient location in Geylang. We look forward to welcoming you back to the hotel!SincerelyK Hotels
酒店回复: Dear GuestThank you for the wonderful feedback!SincerelyK Hotels
发布于新加坡
1.7分
高级双人房
独自旅行
房间太脏了 被单都烂了 马桶更不行 服务态度吗 应该都是周边国家的打工人住的地方。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. Cleanliness and maintenance are top priorities for us, and we are concerned about the issues you mentioned regarding the room, bedsheets, and toilet.We will review your comments with our housekeeping and maintenance teams to ensure improvements are made. Your feedback is valuable in helping us maintain high standards for all our guests.Warm regards,K Hotels
酒店回复: Dear GuestWe are very concerned to hear about the issues you experienced and sincerely apologise for the inconvenience caused during your stay. We take feedback regarding room size, bedding, cleanliness, and staff service very seriously. Your comments have been shared with our management team to review our processes and ensure improvements are made.We regret that your stay did not meet your expectations and hope to have the opportunity to provide a better experience in the future.Kind regards,K Hotels
酒店回复: Dear GuestThank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the air conditioning issue and for any frustration you experienced with our service. Your comments have been shared with our team so we can improve both our facilities and guest interactions.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards,K Hotels
酒店回复: Dear GUestThank you for taking the time to share your feedback with us. We’re pleased to hear that you found our service satisfactory, and we appreciate your recognition of our team’s efforts.We’re sorry to learn that the room size and overall facilities did not meet your expectations. Our rooms are designed to be compact, and we understand that the space may feel limited for some guests. We will also review the comments regarding cleanliness and value to ensure that improvements are made where needed.Your feedback is very important to us, and we will share it with the relevant teams as we continue working to enhance the guest experience. We hope to have the opportunity to serve you better in the future.SincerelyK Hotels
酒店回复: Dear GuestWe’re very sorry to hear about your experience and understand your concerns regarding noise and room security. We take guest safety and comfort seriously and will review your feedback to see how we can improve. Regarding your early checkout, our refund policy is outlined at the time of booking, but we understand that urgent matters can arise unexpectedly. We apologize for any inconvenience this caused and appreciate you sharing your experience.SincerelyK Hotels
酒店设施完善，免费WiFi和停车场很便利。芽笼街区充满活力，周边中国餐馆众多，出差旅游都很适合。会再次入住！
选择预定的主要理由位置在芽笼，老城区商业氛围浓厚，希望看到老城区的烟火气。但酒店的设施和卫生确实不理想！
发布于新加坡
房间太脏了 被单都烂了 马桶更不行 服务态度吗 应该都是周边国家的打工人住的地方。
新加坡不适合穷游，600多的酒店不如国内100块的，更让我震惊的，矿泉水是塑料小包装的，我真的头一次见，双人床给了一条薄薄的毛毯，房子小的令人发指，一楼的前台***，说话貌似是香港人或者新加坡华人，挺酸的不友好，真的不建议入驻，而且周边好多**……*，挺乱的
如果您正在寻找一家经济实惠的酒店，那这家就很适合您。考虑到新加坡本身的物价，这家酒店的性价比确实很高。
酒店离地铁站大约步行20-30分钟，离公交车站步行10-15分钟。
酒店附近有小吃摊和一家24小时便利店。
酒店的卫生需要改进。电梯和走廊灰尘很多，气味也不太好闻。
房间很小，但话说回来，一分钱一分货嘛。空调很难操作，因为没有英文说明，也没有遥控器。
浴室还不错，水压挺好。
请自带洗漱用品，酒店只提供一大瓶沐浴液。没有冲洗器，但有纸巾。
我们住了六晚，一直用的同一条毛巾。为了舒适起见，建议自己带毛巾。
枕头、床和毯子都挺好。
我不知道电视机能不能用，因为没有遥控器，我们也没试过。
这家酒店很适合用来睡觉和存放行李，因为我们大部分时间都在外面游玩。
首先，携程网垃圾的不能再垃圾，自动开通免密支付，我根本不想住这个垃圾酒店。垃圾携程，第二，这个酒店垃圾的不能再垃圾，贵不说，房间只有一点点，转身都困难，住了两天床单也不换，什么都不换，盖的只有一个毯子，而且还是发光的毯子，不知道有多脏，其次，床单都***起球了，你敢信，不要住，你睡大街上都不要住这里，隔音超级无敌差，一点点声音你都在房间听的一清二楚，而且离地铁站超级远。
态度很差，房间冷气漏水感觉不行！没有照顾到顾客的心态
缺少基本设施，比如拖鞋、洗发水、烧水壶和椅子。房间和洗手间都很小，几乎转不开身。毯子有异味，不确定是否更换过。电热水壶发黄，看起来很脏。作为一名独自旅行的女性，我感觉门锁不够安全（见下图）。前台工作人员不太友好，即使还没到上午11点，也催着你退房。
这个酒店服务态度较好，但是房间设施一般，
环境卫生一般，房间有点小也就是10平许吧！性价比不高，近400人民币的房间还是淡季价不值！图片就不发了，希望携程了解一下，这样的酒店以后就不要推了！
房间很吵一点也不隔音，而且他这家的门是插钥匙的，反锁不了，你出门以后谁进你房间都不知道，除非房间里有人才可以锁，我定的是12-15号入住的，13号办理了离店，突然有点急事要走 店家也不给退钱，真的好坑。