The room was spotless and cool when we got there. No issues at all. It was a great stay! The front desk employee was very helpful even though we came in late. Would definitely stay there again!
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酒店回复: We’re thrilled to hear your room was spotless, cool, and ready for your arrival. It’s great to know our front desk team was helpful, especially during your late check-in. We truly appreciate your kind words and are glad your stay was smooth and issue-free. We’d be honored to welcome you back again anytime!
4.0分
其他
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The decor of the lobby was very well done. The desk clerks were very friendly and helpful. The beds were comfortable although the bed linens were not to my taste.
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酒店回复: We’re glad to hear you enjoyed our lobby décor and that our front desk team made a great impression with their friendliness and helpful service. It’s also great to know you found the beds comfortable. We appreciate your note about the bed linens—guest comfort is a priority, and your feedback helps us evaluate future improvements. We hope to welcome you back for an even better stay next time!
3.0分
其他
Public areas such as hallway floors and elevators were dirty. I saw workers playing on their phones instead of picking up and cleaning the public spaces.
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酒店回复: Thank you for sharing your feedback with us. I’m very sorry to hear about the condition of our hallways and elevators during your stay. This is not the standard we hold ourselves to, and your experience is unacceptable.I’m especially concerned to hear that you observed team members on their phones instead of tending to the cleanliness of our public areas. I assure you this will be addressed immediately with our staff to ensure proper focus and accountability at all times.We are taking your comments seriously and will be reinforcing our cleaning procedures and monitoring to prevent this from happening again. Your comfort and confidence in our hotel matter greatly, and I appreciate you bringing this to my attention.We hope you’ll consider giving us another opportunity to provide you with a much better experience.
4.0分
其他
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We liked the property, as it was very clean and the bed was nice. We were disappointed in the breakfast because it was not well stocked. Even at 8 they didnt have any muffins or pastries left. The waffle batter tasted odd, but the coffee was pretty good.
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酒店回复: Thank you for taking the time to share your feedback and for the positive comments about our clean property and comfortable beds. We’re sorry to hear the breakfast didn’t meet your expectations—your comments about the selection and quality will be shared with our team so we can improve. We’re glad you enjoyed the coffee and hope to have another opportunity to provide you with an even better experience next time.
1.0分
情侣出游
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Arrived at the hotel at 8 PM after attending a wedding and there was absolutely no place to even park
There was only one handicap parking spot and it was taken, and I have a disability
Didn’t even stay at the hotel because I was so pissed off that there was no parking
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酒店回复: Thank you for sharing your feedback. I’m very sorry to hear about your experience and the frustration it caused. Parking can be challenging during peak times, and I understand how disappointing it must have been—especially given your accessibility needs. We’re actively reviewing our parking situation to find better solutions for our guests, including those requiring accessible spaces. Please reach out to the hotel directly if you’d be open to discussing this further—I’d like the opportunity to make it right.
4.0分
商务出差
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Breakfast was bland and cold at 7am. Wasnt staying stocked very well. Parking was very limited and was told to park in another hotels lot because its owned by the same people. Room was clean but a/c didnt work very well unless thermostat was dropped to 65 but still did cycle very well. Smelled like carpets needed to be deep cleaned and filters need to be changed. Our room was musty smelling. They changed our bath towels everyday.
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酒店回复: Thank you for taking the time to share your detailed feedback. I sincerely apologize for the issues you experienced during your stay. Your comments regarding the breakfast quality, parking, and room condition have been shared with our management and maintenance teams to ensure these concerns are addressed promptly. I’m glad to hear our housekeeping team provided fresh towels daily, and we appreciate your acknowledgment of their efforts. We value your input and hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.
5.0分
其他
Everything was wonderful. Most of all the beds was super Heavenly. The room was Clean. We loved our stay.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you had a wonderful stay and found the room clean and comfortable. It’s great to know you especially enjoyed the bed — a good night’s rest makes all the difference! We appreciate your feedback and look forward to welcoming you back soon
5.0分
情侣出游
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The room was very clean and bed was very comfortable. It was nice and new. Loved it. The breakfast and gym were ok-could use some improvements, but not bad. I would stay again.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that you loved your stay and found the room clean, comfortable, and inviting. We appreciate your comments about the breakfast and gym — feedback like yours helps us identify ways to make our guests’ experiences even better. It’s great to know you’d stay with us again, and we look forward to welcoming you back soon!
4.0分
其他
Room was very clean and comfortable. Staff was very friendly. Shower was not very hot. Breakfast was ok. Runny gravy with no biscuits. Limited on-site parking.
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酒店回复: Thank you for sharing your feedback with us. We’re delighted to hear that you found your room clean, comfortable, and our team friendly — we’ll be sure to pass your kind words along to them. We’re sorry to hear about the issues with the shower temperature, breakfast options, and parking availability. Your comments are valuable and help us identify where we can make improvements. We’ve shared your notes with our maintenance and kitchen teams to address these concerns and enhance the guest experience. We appreciate your stay with us and hope to welcome you back for an even better visit next time.
5.0分
家庭亲子
The room was very clean and comfortable, the staff was very nice and approachable. The breakfast was very limited and basic
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酒店回复: Thank you for sharing your feedback and for highlighting our clean, comfortable rooms and friendly team — we truly appreciate your kind words. We’re sorry to hear that our breakfast selection didn’t fully meet your expectations. We’re always looking for ways to improve our offerings, and your comments will help us as we review our menu options. We hope to welcome you back soon for an even better experience.
The room was spotless and cool when we got there. No issues at all. It was a great stay! The front desk employee was very helpful even though we came in late. Would definitely stay there again!
The decor of the lobby was very well done. The desk clerks were very friendly and helpful. The beds were comfortable although the bed linens were not to my taste.
Public areas such as hallway floors and elevators were dirty. I saw workers playing on their phones instead of picking up and cleaning the public spaces.
We liked the property, as it was very clean and the bed was nice. We were disappointed in the breakfast because it was not well stocked. Even at 8 they didnt have any muffins or pastries left. The waffle batter tasted odd, but the coffee was pretty good.
Arrived at the hotel at 8 PM after attending a wedding and there was absolutely no place to even park
There was only one handicap parking spot and it was taken, and I have a disability
Didn’t even stay at the hotel because I was so pissed off that there was no parking
Breakfast was bland and cold at 7am. Wasnt staying stocked very well. Parking was very limited and was told to park in another hotels lot because its owned by the same people. Room was clean but a/c didnt work very well unless thermostat was dropped to 65 but still did cycle very well. Smelled like carpets needed to be deep cleaned and filters need to be changed. Our room was musty smelling. They changed our bath towels everyday.
Everything was wonderful. Most of all the beds was super Heavenly. The room was Clean. We loved our stay.
The room was very clean and bed was very comfortable. It was nice and new. Loved it. The breakfast and gym were ok-could use some improvements, but not bad. I would stay again.
Room was very clean and comfortable. Staff was very friendly. Shower was not very hot. Breakfast was ok. Runny gravy with no biscuits. Limited on-site parking.
The room was very clean and comfortable, the staff was very nice and approachable. The breakfast was very limited and basic