酒店回复: Dear Guest,Thank you for highlighting the generous breakfast and the amenities you enjoyed. We’re glad they helped make your stay pleasant, and we appreciate you noting the slight musty smell so we can address it and keep the experience consistently comfortable.Best regards,Management Team.
5.0分
其他
原文
翻译提供方:Google
一切都很好,酒店的工作人员非常友好,愿意提供帮助。
1.0分
家庭亲子
This was an old hotel that was renovated. He smelled like smoke, bug spray, and mildew. The shower had mold and AC would turn on and off.
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酒店回复: Dear Dawn,Thank you for sharing your experience with us. We’re sorry to hear that aspects of your stay fell short, and we appreciate you bringing these concerns to our attention. While the building has been renovated, the issues you mentioned—odor, shower condition, and the AC cycling—are not the standards we aim to provide. Your comments will be shared with our team so these areas can be reviewed and improved promptly. We value your feedback and thank you for giving us the opportunity to address it.Sincerely,Management Team.
3.0分
商务出差
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Walking in the hotel smelt fresh and inviting. Was caught off guard by the sweet air freshener smell. Checked in but the room was not clean, bed was unmade with that just roles out of bed look, garbage in the trash can and old food on the table. Room was changed which was inconvenient but new room had its issues. The towels needs to be soaked in bleach and Oxy for a day to restore their whiteness and rinsed in fabric softener. The room attendants needs to clean the shower heads and the shower floor. I spent 5 minutes using my foot to clean the shower floor before taking a shower. Please pay attention to the establishment.
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酒店回复: Dear Dian,Thank you for bringing these concerns to our attention. We’re glad the initial impression of the hotel felt welcoming, and we’re genuinely sorry that the first room was not ready upon arrival and that the second room did not meet the standards we expect for our housekeeping team. This is not reflective of our usual preparation, and we will be reviewing your comments about towel quality and bathroom details with our staff to ensure proper attention is given. We appreciate you sharing this, as it helps us improve and provide a better stay for all guests.Sincerely,Management Team.
非常棒的酒店,卫生干净备品床品都是新的,非常值得推荐,下一次到塔拉哈西还要入住这里,前台服务也很热情!
酒店位置很好,一下高速就到了。晚上能清楚听到隔壁房间的声音和空调滴水的声音。不过对于家庭公路旅行,住一晚是没问题的。
房间很可爱。靠近高速公路。办理入住时工作人员很友好也很乐心帮助。
我们在这里住了一晚,酒店很不错。
我们很喜欢早餐,而且沿着街往下走就能找到吃晚餐的地方。
很棒的地方!
很棒的住宿体验。房间干净又现代。下次肯定还会再来住的。
以美国的标准来看,这顿早餐丰盛又美味。
我也喜欢这里的装潢。
不过,味道确实有点霉味。
一切都很好,酒店的工作人员非常友好,愿意提供帮助。
This was an old hotel that was renovated. He smelled like smoke, bug spray, and mildew. The shower had mold and AC would turn on and off.
Walking in the hotel smelt fresh and inviting. Was caught off guard by the sweet air freshener smell. Checked in but the room was not clean, bed was unmade with that just roles out of bed look, garbage in the trash can and old food on the table. Room was changed which was inconvenient but new room had its issues. The towels needs to be soaked in bleach and Oxy for a day to restore their whiteness and rinsed in fabric softener. The room attendants needs to clean the shower heads and the shower floor. I spent 5 minutes using my foot to clean the shower floor before taking a shower. Please pay attention to the establishment.