酒店回复: Dear Shinshin,Thank you so much for your kind and detailed review. We’re truly delighted to hear that your stay at Cheval Harrington Court felt like a peaceful home away from home. It’s wonderful to know that the quiet, discreet atmosphere provided the ideal setting for both relaxation and focus. We’re especially grateful for your kind words about our team, your compliments are incredibly motivating. We are also pleased that you enjoyed our excellent location and the wide variety of options available nearby. Your praise for our housekeeping team and the overall upkeep of the apartments means a great deal to us. We take great pride in maintaining high standards and creating a warm, welcoming environment for all our guests. Thank you once again for your thoughtful recommendation. We look forward to welcoming you back very soon. Kind Regards, Poonam Nagrani, Front Office Manager.
酒店回复: Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience and apologize for the inconvenience you faced during your recent stay at Cheval Harrington Court. I am sorry to hear that Cheval Harrington Court did not meet your expectations. Your feedback is invaluable as we strive to maintain the high standards associated with Cheval properties. Thank you again for bringing this matter to our attention and highlighting this to us so we can take necessary action to avoid guest complaints. Please note that effective Tuesday, August 5th, 2025 Cheval Collection has introduced a service charge policy across all of our properties in London for all new bookings. This is a discretionary service charge of 4% which was applied to accommodation bookings and will be calculated based on your daily rate. Upon check out we informed you of this and you agreed to opt out, As a result we removed it from your bill.We hope to have the opportunity to restore your faith in our services and provide you with a more positive experience in the future. Kind Regards, Poonam Nagrani Front Office Manager
酒店回复: Dear Guest,Thank you so much for your kind and detailed review. We’re truly delighted to hear that your stay at Cheval Harrington Court felt like a peaceful home away from home. It’s wonderful to know that the quiet, discreet atmosphere provided the ideal setting for both relaxation and focus. We’re especially grateful for your kind words about our team — your compliments are incredibly motivating. We're also pleased that you enjoyed our excellent location and the wide variety of options available nearby. Your praise for our housekeeping team and the overall upkeep of the apartments means a great deal to us. We take great pride in maintaining high standards and creating a warm, welcoming environment for all our guests. We look forward to welcoming you back very soon. Kind Regards, Poonam Nagrani, Front Office Manager.
酒店回复: Dear Guest,Thank you so much for your kind and detailed review.We’re truly delighted to hear that your stay at Cheval Harrington Court felt like a peaceful home away from home. It’s wonderful to know that the quiet, discreet atmosphere provided the ideal setting for both relaxation and focus.We’re especially grateful for your kind words about our team your compliments are incredibly motivating. We're also pleased that you enjoyed our excellent location and the wide variety of options available nearby. Your praise for our team and the overall upkeep of the apartments means a great deal to us. We take great pride in maintaining high standards and creating a warm, welcoming environment for all our guests.Thank you once again for your thoughtful recommendation. We look forward to welcoming you back very soon.Kind Regards,Poonam Nagrani,Front Office Manager.
酒店回复: Dear Guest,Thank you so much for your kind and detailed review.We’re truly delighted to hear that your stay at Cheval Harrington Court felt like a peaceful home away from home. It’s wonderful to know that the quiet, discreet atmosphere provided the ideal setting for both relaxation and focus.We’re especially grateful for your kind words about our team — your compliments are incredibly motivating. We're also pleased that you enjoyed our excellent location and the wide variety of options available nearby. Your praise for our housekeeping team and the overall upkeep of the apartments means a great deal to us. We take great pride in maintaining high standards and creating a warm, welcoming environment for all our guests.Thank you once again for your thoughtful recommendation. We look forward to welcoming you back very soon.Kind Regards,Poonam Nagrani,Front Office Manager.
酒店回复: Dear Huatou,Thank you so much for your kind and detailed review.We’re truly delighted to hear that your stay at Cheval Harrington Court felt like a peaceful home away from home. It’s wonderful to know that the quiet, discreet atmosphere provided the ideal setting for both relaxation and focus.We’re especially grateful for your kind words about our team your compliments are incredibly motivating. We're also pleased that you enjoyed our excellent location and the wide variety of options available nearby. Your praise for our team and the overall upkeep of the apartments means a great deal to us. We take great pride in maintaining high standards and creating a warm, welcoming environment for all our guests.Thank you once again for your thoughtful recommendation. We look forward to welcoming you back very soon.Kind Regards,Poonam Nagrani,Front Office Manager.
酒店回复: Dear Qingkuangyou,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had such an enjoyable stay with us and that you found everything to be excellent, from the apartment to the team and location. We strive to make every guest’s experience a positive one which includes providing friendly and competent service. Great feedback like yours inspires our team to continue to deliver the great service Cheval Harrington Court is well known for. I will pass on your kind words to all our team members. Thank you very much for highlighting this to us so we can take necessary action in order to avoid guest complaints. We do hope to have the opportunity to welcome you back in the future, so that we can provide you a better experience. Kind regards Poonam Nagrani Front Office Manager
酒店回复: Dear Seashuishan,Thank you for your feedback. We appreciate you taking the time to share your experience and apologize for the inconvenience you faced during your recent stay at Cheval Harrington Court. I am sorry to hear that Cheval Harrington Court did not meet your expectations. Your feedback is invaluable as we strive to maintain the high standards associated with Cheval properties.Thank you again for bringing these matters to our attention. We hope to have the opportunity to restore your faith in our services and provide you with a more positive experience in the future.Kind Regards,Poonam Nagrani,Front Office Supervisor.
酒店回复: Dear Guest,Thank you for the review and I hope you enjoyed your stay at Cheval Harrington Court.From August 2025, a 4% discretionary service charge will be applied to the accommodation booking and will be calculated based on the nightly rate. This is a discretionary gratuity, intended as a token of appreciation for our residence team’s exceptional service provided to our guests. While guests are welcome to opt out if they prefer, we hope they will feel the value of the outstanding care and attention provided by our team throughout their stay. Many guests choose to leave this gratuity as a way of acknowledging the high level of service they receive. Thank you once again for your thoughtful recommendation. We look forward to welcoming you back very soon. Kind Regards, Poonam Nagrani, Front Office Manager.
酒店回复: Dear Guest,Thank you so much for your kind and detailed review. We’re truly delighted to hear that your stay at Cheval Harrington Court felt like a peaceful home away from home. It’s wonderful to know that the quiet, discreet atmosphere provided the ideal setting for both relaxation and focus. We’re especially grateful for your kind words about our team — your compliments are incredibly motivating. We're also pleased that you enjoyed our excellent location and the wide variety of options available nearby. Your praise for our team and the overall upkeep of the apartments means a great deal to us. We take great pride in maintaining high standards and creating a warm, welcoming environment for all our guests. Thank you once again for your thoughtful recommendation. We look forward to welcoming you back very soon. Kind Regards, Poonam Nagrani, Front Office Manager.
酒店位于富人区的南肯辛顿，周边各种小商店林立，离地铁站只有100米的距离，外出便捷，夜里相对安全。市内设施非常适合家庭出游，如果吃不惯英式餐，在酒店里自己做上一顿美食也是不错的选择👍房间打扫得很干净，提供的洗浴用品也不错。作为英国的第一次出游，选择这里是非常值得推荐的。
房间小，主要问题在于房间里还有上锁的暗门，所以隔壁有人住的话非常可怕，不隔音，我住的时候对方半夜就一直悉悉索索理东西影响休息的同时，是一种恐惧。我住了几日要求换到临街，但是更吵了，伦敦的夜里街头真的跟战时一样动不动有火警，汽车声人声火警鸣笛所以几个夜晚都没怎么休息好，前几日是房间里有动静，后几天是街头喧哗，对不住这几千元的房费，主要没有早餐，所以下次不会住了，还是选品牌酒店。对了，反映房间吵都不解决，服务台还在最后问我收取65英镑小费，我没同意，才作罢，这个也要注意。如果要住，千万不要选临街，没有阳光只有吵。
房间干净，设施很新，全套欧舒丹，每天会有打扫，有前台，可寄存行李，有电梯，需刷房卡，距离south Kensington station步行3分钟，出行非常方便，附近自然博物馆，维多利亚和阿尔伯特博物馆步行即达，就是前几家酒店没有小费问题，预订时也没有提到，所以离店时问是否愿意支付服务费，我们不知道应该按照什么比例，是和餐厅一样还是按天数，然后就比较尴尬
房间的床软硬适中，不是太软，适合喜欢睡硬床的人。床品非常好，每天会来打扫卫生，更换浴巾和洗衣液之类的东西。而且酒店提供拖鞋，如果需要牙刷，可以问前台要。我们加了个沙发床，沙发床偏软。位置非常好，去哪里都很方便。酒店还有厨房和洗衣干衣一体机。我们每次来伦敦都住这里，离孩子学校特别近。
位置很方便，就在南肯辛顿站旁边，附近很多商店和餐厅，步行距离内有很多可以逛的，坐公共交通也很便利，这一区域环境很不错，可以到处逛逛，治安还可以，游客比较多，没有遇见偷窃和抢劫。
前台服务很好，会问需不需要带到房间帮助，有详细介绍内部设施。房间很干净整洁，装修比较新，维护还不错，设施齐全，有洗衣机可以洗衣烘干，可以自己做饭，有准备一定的零食和饮料（厨房有茶、咖啡、饼干，冰箱里有牛奶和矿泉水）而且酒店有空调，去的时候刚好伦敦比较热，在房间还是很凉快的，待着房间里还是很舒服的，床也很舒适。（但是床头没有插座可能不太方便躺床上边玩手机边充电）
综合来说来伦敦还是很推荐住这里的，体验不错，下次再来还会选择这里。
方便，行10分钟路程到地铁，地铁旁边有个大型超市，海徳公园也在附近 走路能到达，周边食的很多，非常方便。房间卫生整洁，每天打扫，厨房用品一应俱全，洗衣机供干机也有，我们自已下厨 煲汤，开心得不得了
这家公寓酒店位于南肯辛顿，出门就是繁华的商业区，还有地铁，出行很方便；周边有自然历史博物馆、维多利亚和阿尔伯特博物馆等各类博物馆，这附近的住宅、花园都是非常漂亮，住在这里非常方便。房间虽不大，但一切设施都很齐全，早上自个做个饭，挺方便的，用洗碗机洗餐具洗的挺干净的；房间外面还有个小阳台可以晒太阳，挺惬意的；服务比较一般，不给小费都不给你搬行李，但房间每天放2英镑，就会给你打扫的很干净。
酒店地铁噪音特别大，躺床上也能感觉到的震感，不知道评分为什么这么高。房间也挺紧凑的，酒店大厅看起来就像是国内的旅馆，房间设施什么到是很全，将近三千一晚的价格，我觉得不如住含早餐的大酒店舒服。地理位置靠伦敦西边，乘坐地铁公交是特别特别方便。旁边就有一家中餐。
房间挺好的，就是退房的时候前台无缘无故要收取88英镑服务费，我就得很无理并拒付，后来又说不用收。3k+一晚的公寓还这样乱收费，五星差评！！
酒店位置很好，所在的区域也是伦敦比较好的区域，周边很安全。房间有洗衣机和小厨房，可以洗衣服，以及自己煮点面什么的，对于中国人来说很不错。周边吃饭很方便。离地铁站很近。在伦敦来说，性价比算高的。