酒店回复: Dear Mrs. Melanie,First of all, allow us to thank you for choosing our hotel for your stay at the city of the Lights.We appreciate very much your feedback, it is ver important to us.We wish to see you very soon again.Best regards,Rocio LobatoGuest Experience Coordinator
酒店回复: Dear Guest,Thank you for your feedback. We’re glad you enjoyed the spacious and artistic room. We sincerely apologize for the housekeeping oversight, the heating issue, and the missed blanket request, as well as any inconvenience these may have caused. Your comments have been shared with our team to improve communication and service. We hope to welcome you back for a better experience.Warm regards,Teresa Elizazu Guest Experience
4.0分
情侣出游
原文
翻译提供方:Google
房间总体不错,但我要求住高楼层且安静。
但我两个都没得到。我们的房间在庭院上方,庭院里有一个户外餐厅,所以有时会很吵。
此外,晚上附近的街道上总是有警笛声。
清洁人员在走廊里有时会很吵 -
空调不错
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酒店回复: Dear Mr. Demers,Thank you for your feedback. We’re glad you enjoyed the room and the air conditioning. We apologize for not meeting your request for a high floor and a quieter location, and for any inconvenience caused by noise.We appreciate your comments and hope to welcome you back for a more comfortable stay.Kind regards,Guest Experience
3.0分
其他
原文
翻译提供方:Google
这家酒店太棒了。位置优越,早餐美味,干净整洁,维护良好等等。
缺点是我房间的空调。
空调几天都坏了。有时太热,有时太冷。由于房间空调坏了,所以由酒店前台来控制空调。
这让我住得很不舒服。
让我恼火的是工作人员的回复:我们没有其他同级别的房间可以搬迁,也没有技术人员来维修。
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酒店回复: Agradecemos por compartilhar sua experiência. Lamentamos pelo inconveniente com o ar-condicionado e estamos tomando medidas para evitar que isso ocorra novamente. Esperamos recebê-lo em breve para uma estadia mais confortável.Guest Experience
酒店回复: Dear Mr. Minkus,Thank you for your kind words about our hotel and team. We’re delighted you enjoyed the location and service. We sincerely apologize for the lack of bathroom privacy in your deluxe room, as we understand this can be uncomfortable. Your feedback is very valuable and will help us improve.We hope to welcome you back for an even better experience.Kind regards,Guest Experience
在我们游览巴黎期间,入住科尔伯特之家酒店 (Masion Hotel Colbert) 真是一次绝佳的体验!员工服务非常出色,地理位置也绝佳(距离巴黎圣母院两个街区,距离塞纳河一个街区)!附近有很多咖啡馆,步行一个街区就有一个随上随下巴士站!露台上的鸡尾酒非常美味,我们在他们新开的咖啡馆 (Coltide) 享用了周日早午餐,味道非常美味,主厨的创意菜品更是令人惊艳!我们的房间可以看到巴黎圣母院的部分景色,美不胜收!下次再来巴黎,我们一定会住在这里!他们帮我们买了几家博物馆的门票,还推荐了很棒的餐厅!在我们看来,这家酒店简直是一颗璀璨的宝石,我们很庆幸选择了这家酒店作为我们的旅行目的地!
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酒店回复: Dear Guest,We would like to thank you for choosing Maison Colbert, member of Melia Collection, for your stay in Paris.It was an absolute pleasure to have you with us and we are happy to know that you enjoyed your stay.Thank you for taking the time to share your experience with us.We remain at your entire disposal and we hope to be delighted to welcome you again to continue exploring the beauty of the City of Lights.Best regardsGuest Experience
酒店回复: Dear Guest,We would like to thank you for choosing Maison Colbert, member of Melia Collection, for your stay in Paris.It was an absolute pleasure to have you with us and we are happy to know that you enjoyed your stay.Thank you for taking the time to share your experience with us.We remain at your entire disposal and we hope to be delighted to welcome you again to continue exploring the beauty of the City of Lights.Best regards,Guest Experience
酒店回复: Dear Guest,We would like to thank you for choosing Maison Colbert, member of Melia Collection, for your stay in Paris.It was an absolute pleasure to have you with us and we are happy to know that you enjoyed your stay.Thank you for taking the time to share your experience with us.We remain at your entire disposal and we hope to be delighted to welcome you again to continue exploring the beauty of the City of Lights.Best regards, Guest Experience
酒店回复: Dear Guest,We would like to thank you for choosing Maison Colbert, member of Melia Collection, for your stay in Paris.It was an absolute pleasure to have you with us and we are happy to know that you enjoyed your stay.Thank you for taking the time to share your experience with us.We remain at your entire disposal and we hope to be delighted to welcome you again to continue exploring the beauty of the City of Lights.Best regards,Guest Experience
非常市中心的位置 离景点很近 在很隐蔽的小巷子里 是闹中取静酒店住所 装修西班牙软装配色风格 眼前一亮的感觉哦
房间非常宽敞,富有艺术气息。卫生尚可,服务员打扫卫生后将抹布遗留在洗手盆内,看上去蛮恶心的。
这么冷的天气,空调不送暖气。留纸条要求加床被子,客房服务员也没给。下楼和总台说了,他们说没收到过要求。
房间总体不错,但我要求住高楼层且安静。
但我两个都没得到。我们的房间在庭院上方,庭院里有一个户外餐厅,所以有时会很吵。
此外,晚上附近的街道上总是有警笛声。
清洁人员在走廊里有时会很吵 -
空调不错
这家酒店太棒了。位置优越,早餐美味,干净整洁,维护良好等等。
缺点是我房间的空调。
空调几天都坏了。有时太热,有时太冷。由于房间空调坏了,所以由酒店前台来控制空调。
这让我住得很不舒服。
让我恼火的是工作人员的回复:我们没有其他同级别的房间可以搬迁,也没有技术人员来维修。
这家酒店很漂亮,坐落在一条异常安静的街道上。员工服务周到,无微不至。房间略小,但按照欧洲标准来说,可能稍微大一些。唯一的不足是,我们住的豪华房的浴室不是独立的,完全没有隐私,而且厕所也和大房间连在一起。这让人很不爽。
房间非常小,酒店标榜为 5 星级,但最多只配得上 3 星级。
餐厅很小,几乎没有任何基础设施,只有一部电梯,而且还是坏的。灯不能正常工作,淋浴后浴室会被水淹没。
绝对不推荐。
在我们游览巴黎期间,入住科尔伯特之家酒店 (Masion Hotel Colbert) 真是一次绝佳的体验!员工服务非常出色,地理位置也绝佳(距离巴黎圣母院两个街区,距离塞纳河一个街区)!附近有很多咖啡馆,步行一个街区就有一个随上随下巴士站!露台上的鸡尾酒非常美味,我们在他们新开的咖啡馆 (Coltide) 享用了周日早午餐,味道非常美味,主厨的创意菜品更是令人惊艳!我们的房间可以看到巴黎圣母院的部分景色,美不胜收!下次再来巴黎,我们一定会住在这里!他们帮我们买了几家博物馆的门票,还推荐了很棒的餐厅!在我们看来,这家酒店简直是一颗璀璨的宝石,我们很庆幸选择了这家酒店作为我们的旅行目的地!
从始至终的住宿体验都很棒。工作人员一直都很热情友好,乐于助人。对于任何大城市来说,房间都很大,而且地处繁华地段的中心地带,所以非常安静(但也不能指望完全没有城市噪音)。安全可靠,环境优美,步行即可到达所有地方。
这是一家时尚的小型精品酒店,员工服务出色,地理位置优越,方便客人步行游览巴黎。工作人员非常乐于助人,早餐安排也相当不错。我们非常享受房间的宁静,所以总体来说非常满意。价格虽然不贵,但物有所值!
工作人员非常友好,细心地满足了我们的所有要求,让我们在入住期间感受到宾至如归的热情。虽然设施有些老旧,但我们的房间打扫得非常干净,让我们拥有了舒适愉快的入住体验。