酒店回复: Dear Guest,We sincerely appreciate your positive feedback regarding our hotel. We are delighted that you found our premises clean and well-maintained, and that our location was convenient. We are committed to providing exceptional service and are pleased to learn that we met your expectations during your stay. We hope to have the opportunity to welcome you back in the near future.Sincerely,Fenja LübkeCluster Hotel Director

酒店回复: 尊敬的宾客： 我们很高兴得知我们的场地非常适合您举办音乐会之夜。我们非常重视确保宾客拥有愉快的住宿体验。 我们注意到您觉得房间有点小。我们的目标是营造舒适温馨的氛围，希望您仍然拥有愉快的住宿体验。 感谢您抽出时间分享您的体验。 此致， Fenja Lübke Cluster 酒店总监

酒店回复: Dear Customer, Thank you very much for your feedback on your stay. We are glad to hear that our location met your expectations. When it comes to amenities, our top priority is ensuring they are comfortable and enjoyable for all our guests. Your feedback is valuable and will help us continually strive to improve the guest experience. We look forward to the opportunity to welcome you again and are optimistic that you will have an experience that better meets your expectations.Kind regards, Fenja LübkeCluster Hotel Director

酒店回复: Dear Sir or madam, thank you very much giving us feedback regarding your stay at NH Hamburg Mitte.It is really nice to read, that you enjoyed your time with us and esp. notice the friendliness our team members. We will take care of your feedback regarding the bathroom.We are looking forward welcoming you again in our property.Kind regards, Fenja LübkeCluster General Manager

酒店回复: Dear Guest, thank you very much for your stay in our lovely hotel.We are really happy to read that you enjoyed your time with us and esp. mention the friendliness of the whole team. We are looking forward to welcome you again.Kind regards, Fenja Lübke / Cluster General Manager

酒店回复: Dear Guests,We are pleased to hear you appreciated the cleanliness of our hotel. You also seemed to enjoy the proximity to a variety of restaurants, which is truly a favorite aspect of our guests. We are committed to ensuring every guest has a comfortable and enjoyable stay. We appreciate your recognition of these efforts. Please don´t hesitate to visit us next time, we look forward to the opportunity to serve you again. Best regards.Fenja LübkeCluster Hotel Director