酒店回复: Dear Guest,We thank you for sharing your feedback with us. We are glad to hear that you enjoyed our property and we also appreciate your kind words about the friendliness of our reception staff.Your comments regarding the partially open shower door have been noted, and we apologize for any inconvenience this may have caused. Please rest assured that we take your feedback seriously and are continuously working to improve our accommodations and services. And we are more than sorry to read that regrettably our Parisian decoration was not your taste.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable experience.Kind regardsGeneral Manager
酒店回复: Dear Guest,We are very sorry to read that you were not satisfy with our breakfast menu as we offer a different range of French and fresh products (like dairies, pastries & breads, delicatessen etc). Please feel free to get in touch with our team if you have any special request and we will do our best to respond to it.As mentioned in your last comment, we reconfirm you that you have stayed in a Deluxe room during your first night and as you were not fully pleased about this one, we did our best to find a new one.We are delighted to know that you finally had a pleasant stay with us even if, regrettably, our Parisian decoration was not your taste.If you have any further questions, we remain at your entire disposal.Kind regards,General Manager
酒店回复: Dear Guest,We thank for taking the time to complete the online survey after your recent visit to Le Belmont.We took the time to investigate and to well understand the situation you were facing of.Please be reassured that we never and we will never try to trick anyone as it is not part of our identity and our values.Likewise, we never downgraded a guest and we can certify you that you have stayed in a Deluxe room during your first night. Our Night staff well understood that you were not happy with this room but unfortunately, at this time, we didn’t have the possibility to change your room and that is why, the next morning, our Reception teams showed you a new Deluxe room.We remain at your disposal for any further request, please feel free to contact us if necessary.Warmly,General Manager
酒店回复: Dear Guest,We thank you for sharing your feedback with us! For your next Parisian stay, we recommend you to stay in a Suite to enjoy more space. We apologize for any inconvenience you experienced during you stay among. Your comments are well noted, we will address these issues with our Housekeeping and Maintenance teams.Your comments are valuable to us as they help us improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,General Manager
5.0分
经典房
家庭亲子
房间干净,距离凯旋门近,购物也方便。就是洗澡的浴缸隔断短,水容易溅出来。
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酒店回复: Dear Guest,We thank you very much for sharing your feedback with us. We're glad to hear that you found our room clean and appreciated the our central area.We apologize for any inconvenience caused by the short bathtub, thank you for bringing this matter to our attention.We do hope to have the opportunity to welcome you again during your next Parisian trip for a better experienceKind regards,General Manager
酒店回复: Dear Guest,We thank you for sharing your experience at our hotel. We are pleased to hear that you appreciated our distinctive dark ambiance and found our rooms neat despite their size. For your next Parisian stay among us, we recommend to book a Superior or a Deluxe room if you would like to enjoy more space.Regarding breakfast we take note of your feedback and continuously strive to improve our offerings to meet our guests' expectations.We do hope to have the pleasure of welcoming you back on your next visit.Warm regards,General Manager
3.7分
经典房
朋友出游
原文
翻译由AI提供
位置不错,早餐也还行。
点评来源 Trip.com
3.5分
经典房
朋友出游
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整体有点失望。
在巴黎住的前3晚订的另一家酒店。航班改签后,定了一晚这家。价格更贵,没想到还不如上一个。
首先是房间好小。两个人2个30寸箱子,打开放地上就刚刚好吧,再多站的地儿都没了。还挡住衣柜门。
二来装修比较老式了,卫生间黑红配色,加上那么小的房间,有点压抑。
三来服务和早餐都一般般,不出彩。
唯一还行的就是地理位置吧。
但我们上一家也在香街。对比之下,比较失望。
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酒店回复: Dear Guest,We would like to thank you for bringing this constructive feedback to our attention.We deeply apologies as you have been disappointed by your Parisian stay among us. Concerning the rates, as all hotels, they are flexible so they can change from day to day.Regrettably, our Parisian decoration was not your taste. You have booked a Classic room, but if you prefer to have more space, we recommend to book the Superior or the Deluxe categories.We are sorry to know you were not fully satisfied with our breakfast offer. If you have any special request, please feel free to get in touch with our team and be certain that we will do our best to respond positively.But it is a real pleasure to read you enjoyed the City of Lights! We do hope you had all the time needed to discover the city and its secrets.In order to improve our services, please feel free to contact us, in the meantime we remain at your entire disposal.SincerelyGeneral Manager
房间还可以 基本设施都有的 而且地点很好 离香榭丽舍步行十分钟左右 晚上饿了也能走路去买个麦当劳当宵夜 前台态度也蛮好 就是酒店比较老了 有点年代感 浴室淋浴间的门是半开的 洗澡会弄的水花四溅 比较不方便 其他都蛮好
地段非常好,除了凡尔赛宫,其他景点基本都可以步行去。房间是真的小,但是寸土寸金的地方就是这样,可以理解。
位置很便利。有不错的土耳其浴室和桑拿。服务一流,楼下的酒吧也很棒。装饰非常有氛围感。房间是歌剧院舞台风格的。
第二晚,客观公正评价,标准四星水平:
前台换了个友善的女士,主动说昨晚安排的房间不好,可以换回我原本预定的豪华房,她应该知道昨晚故意给我降到普通房,损害了我的利益,当然也没有任何补偿,至少态度足够尊重。懒得计较了。之后入住比较愉快。
这酒店两大优点:1.位置好,不行到香街十分钟内;2.床品舒适
缺点:酒店色调俗气,电梯超烂很慢。早餐很烂,可以周围随便找个cafe吃。
住了两晚 分开两个订单 公平公正评价:
第一晚,前台老头非常不友好,有点故意坑中国人,我定的豪华房,愣是给我安排一楼,我看携程上显示豪华房还有4间。我要求不住一楼,于是就给降级到了普通房,差价不退么?旅途很累想早点睡觉,懒得吵。而且护照不主动归还我,我到了房间才发现自己下去拿。请问这一晚降级,怎么处理呢?
还算不错 房间和卫生间有点小 复古风 好看 外面的阳台有点小 充电的地方太少 没有转换器 玻璃杯有点脏 灯不够亮 没有欢迎卡片
房间干净,距离凯旋门近,购物也方便。就是洗澡的浴缸隔断短,水容易溅出来。
主打一个暗黑风,房间也比较小,但还算整洁,该有的都有,烧水壶也有。早餐橙汁是鲜榨的,品种不多。属于核心位置,交通比较方便。
位置不错,早餐也还行。
整体有点失望。
在巴黎住的前3晚订的另一家酒店。航班改签后,定了一晚这家。价格更贵,没想到还不如上一个。
首先是房间好小。两个人2个30寸箱子,打开放地上就刚刚好吧,再多站的地儿都没了。还挡住衣柜门。
二来装修比较老式了,卫生间黑红配色,加上那么小的房间,有点压抑。
三来服务和早餐都一般般,不出彩。
唯一还行的就是地理位置吧。
但我们上一家也在香街。对比之下,比较失望。