Very well appointed, clean and comfortable. Great location for access to Nashville but also within walking distance of restaurants and stores. It was a great choice for a stop during a road trip.
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Staff was great. I'm a local that was between jokes for a couple of weeks and stayed there few nights a week. Staff was always great, one girl I think was there as much as I was..and always kept a great attitude.
对早餐和服务非常失望。
入住时房间里烟味很重。我们还被告知早餐只有“外带”食品,没有任何热食。第二天早上我们下楼想喝杯咖啡,却被告知“什么都用完了”,因为经理离职了。他们甚至连奶精都没有。住在这里完全不值这个价。
浴室用品只有洗发水、护发素和香皂,这点让我很不满意。早餐也很差劲。我住过一些评分更低的酒店,早餐种类都比这家丰富得多,尤其是水果和热食,比如鸡蛋、培根或香肠。这家酒店的早餐需要大幅改进。
我当晚来城里参加一个活动,要到下午3点才能入住。我还没到,他们4点半就打电话来说房间超订了,所以我没法住了(他们措辞比这委婉多了,但还是让我很不爽)。房间超订我倒是不生气,我知道这种事难免发生。让我生气的是,他们居然在我预定的入住时间之后,也就是当天,打电话告诉我这件事。
我们最终没有入住,并尝试更改预订。我们联系了Experian和酒店,但问题始终未能解决。
没有任何通知就取消了预订,我开了三个小时的车,他们才告诉我们很抱歉,他们超额预订了,没有我们的房间!而且没有退款!
门后有一团头发,淋浴喷头快要掉下来了,有线电视停了将近24小时。
房间很干净,但是早餐选择不多,而且分量也不够。
一切都很好,我推荐它。
Very well appointed, clean and comfortable. Great location for access to Nashville but also within walking distance of restaurants and stores. It was a great choice for a stop during a road trip.
Staff was great. I'm a local that was between jokes for a couple of weeks and stayed there few nights a week. Staff was always great, one girl I think was there as much as I was..and always kept a great attitude.