酒店回复: Thank you taking the time to leave us a review. We appreciate your business and hope to see you again for any future stays in Clarksville.
3.0分
情侣出游
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It was OK. Big kingroom. The bed was on a metal platform and it's squeaked every time you touch the bed. In our room and throughout the property was the most garish flower displays I've ever seen. They were faded and weathered, and quite honestly, looked like casket spreads. We did notice there was a funeral home within walking distance. They may be affiliated with it. There was massive cobwebs with ancient dead bugs in the corners of our room. But at least he didn't charge us a deposit checking in. Check in was quick, easy and friendly enough. I also do not appreciate that.There was no elevator and I did not know that until we got there.
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酒店回复: Please accept our apologies that your stay was not satisfactory. We strive to provide the best possible experience for our guests and was sorry we failed with you. Please consider giving us another chance for any future stays in Clarksville.
5.0分
其他
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Excellent views of the Lake! Nice location. Beautiful flowers in the vases outside of the hotel that added a special touch. Staff went above and beyond to make our trip comfortable, Safe and Relaxing. Would definitely stay there again.
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酒店回复: Thank you for taking the time to leave us a review. Was happy to see you enjoyed your stay with us. Look forward to seeing you again for any future stays in Clarksville!
4.0分
朋友出游
The room was beautiful, spacious and clean with a wonderful view of the lake. I wish I could have stayed a little longer
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酒店回复: Was so happy to see you enjoyed your stay with us! We look forward to seeing you again soon!
5.0分
其他
The stay here is always pleasant. The staff is always, always nice when i come. If i need anything they fix the problem fast. Can't wait to stay again
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酒店回复: Thank you for sharing your experience! We appreciate you taking the time and was thrilled to see you enjoyed your stays with us. Look forward to accommodating you for any future stays!
5.0分
其他
The room was very clean and comfortable. I love the location next to the water. I will definitely be returning.
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酒店回复: Thank you for your positive feedback! We appreciate your feedback and hope to see you again soon!!
3.0分
其他
Should have taken a picture. The microwave in the breakfast area was a mess. Room was ok. Shower head was loose. It was the off season so it was very quiet.
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酒店回复: Please accept our sincere apologies that your stay was not satisfactory. We strive for guest satisfaction and was sorry to see we failed with you. Please consider giving us another chance for any future stays in Clarksville!
4.0分
其他
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In town for a fishing tournament. Hotel was conveniently located, our room had a balcony overlooking the lake, spacious room. Some dirty areas in room (floors between bed and nightstand) but nothing worth fretting over. Hotel can’t control but someone was smoking the wacky tobacky and the halls were terrible. Would definitely stay again.
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酒店回复: Thank you for taking the time to share your experience with us. Have share your review with our housekeeping to they will be more detailed in their cleaning. Hope to see you again for any future stays in Clarksville!
1.0分
其他
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Disgusting and unacceptable. I arrived late on August 15th after a long travel day, planning to stay two nights. The first room I was given had hairs in the bed and stains on the sheets. The front desk staff walked me to several other rooms — all were just as dirty. Nothing was clean or remotely acceptable. I ended up sleeping in my car and never used a room, the hotel has done nothing to make this right. As a frequent business traveler, this was one of the worst hotel experiences I’ve ever had. Avoid this place at all costs.
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酒店回复: Please accept our sincere apologies that your room was not satisfactory when you checked in. We immediately refunded your payment back to *******. Please contact ******* directly for your refund.
4.0分
家庭亲子
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Aside from a few hiccups we had a overall good stay. First room they gave us had a smell but they switched us to a new room immediately. We also ran into keycard issues (stopped working) which they fixed pretty quickly as well. I was happy to see the rooms had microwaves and fridges. AC was super cold. The bathrooms weren't the cleanest (for my standards. I'm picky and bring my own cleaning supplies to every hotel I stay in) but definitely wasn't disgusting. Would book again.
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酒店回复: Thank you for taking the time to leave us a review. We use all feedback to improve our services! Hope to see you again for any future stays in Clarksville!
没有意见
It was OK. Big kingroom. The bed was on a metal platform and it's squeaked every time you touch the bed. In our room and throughout the property was the most garish flower displays I've ever seen. They were faded and weathered, and quite honestly, looked like casket spreads. We did notice there was a funeral home within walking distance. They may be affiliated with it. There was massive cobwebs with ancient dead bugs in the corners of our room. But at least he didn't charge us a deposit checking in. Check in was quick, easy and friendly enough. I also do not appreciate that.There was no elevator and I did not know that until we got there.
Excellent views of the Lake! Nice location. Beautiful flowers in the vases outside of the hotel that added a special touch. Staff went above and beyond to make our trip comfortable, Safe and Relaxing. Would definitely stay there again.
The room was beautiful, spacious and clean with a wonderful view of the lake. I wish I could have stayed a little longer
The stay here is always pleasant. The staff is always, always nice when i come. If i need anything they fix the problem fast. Can't wait to stay again
The room was very clean and comfortable. I love the location next to the water. I will definitely be returning.
Should have taken a picture. The microwave in the breakfast area was a mess. Room was ok. Shower head was loose. It was the off season so it was very quiet.
In town for a fishing tournament. Hotel was conveniently located, our room had a balcony overlooking the lake, spacious room. Some dirty areas in room (floors between bed and nightstand) but nothing worth fretting over. Hotel can’t control but someone was smoking the wacky tobacky and the halls were terrible. Would definitely stay again.
Disgusting and unacceptable. I arrived late on August 15th after a long travel day, planning to stay two nights. The first room I was given had hairs in the bed and stains on the sheets. The front desk staff walked me to several other rooms — all were just as dirty. Nothing was clean or remotely acceptable. I ended up sleeping in my car and never used a room, the hotel has done nothing to make this right. As a frequent business traveler, this was one of the worst hotel experiences I’ve ever had. Avoid this place at all costs.
Aside from a few hiccups we had a overall good stay. First room they gave us had a smell but they switched us to a new room immediately. We also ran into keycard issues (stopped working) which they fixed pretty quickly as well. I was happy to see the rooms had microwaves and fridges. AC was super cold. The bathrooms weren't the cleanest (for my standards. I'm picky and bring my own cleaning supplies to every hotel I stay in) but definitely wasn't disgusting. Would book again.