酒店回复: Dear Hanne, Thank you for your feedback and for giving us such a positive overall rating. We’re glad to hear that you enjoyed your clean room and had a warm experience at check-out.At the same time, we’re sorry to learn that your check-in didn’t leave the same impression. Consistent, warm hospitality is very important to us, and your comment is helpful for us to address this with our team.We hope to welcome you again and provide you with a seamless experience from the moment you arrive.
5.0分
其他
原文
翻译提供方：Google
太棒了
超级舒适的酒店，地理位置优越。
床真的很舒服，室内装潢也很漂亮。
舒适的早餐餐厅，提供美味的自制菜肴和面包。
工作人员面带微笑，非常友好。
强烈推荐这家酒店，我们一定会再来的。
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酒店回复: Dear Sharon, Thank you so much for your fantastic review! We're thrilled that you enjoyed the cozy atmosphere, comfortable beds, homemade breakfast, and the warmth of our team.Your kind words and recommendation mean a lot to us - we’d love to welcome you back anytime!
5.0分
其他
原文
翻译提供方：Google
员工非常友善，自助早餐美味可口，房间和酒店整体装潢都非常棒。强烈推荐！
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酒店回复: Dear Astrid, Thank you very much for your wonderful review. We’re delighted that you enjoyed the friendliness of our team, the breakfast buffet, and the design of both the rooms and the hotel as a whole. Your warm recommendation means a lot to us.We would love to welcome you back again soon.
5.0分
其他
原文
翻译提供方：Google
地理位置优越，中心地带。酒店非常棒，员工非常友好。总是能感受到宾至如归的愉悦。
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酒店回复: Dear Soeren, Thank you very much for your wonderful review. We’re delighted that you enjoyed the central location and felt so warmly welcomed by our team. Creating exactly this feeling is what we strive for every day.It would be a pleasure to welcome you back again soon.
酒店回复: Dear Frank, Thank you so much for your wonderful review! We are truly honored to be your favorite hotel in Flensburg and delighted that you always find it fresh, clean, and cozy. It’s especially great to hear that you experienced the best service this time - our team, especially our colleague at the reception, will be very happy about your kind words.We look forward to welcoming you again soon!
酒店回复: Dear Bo, Thank you so much for your wonderful review! We’re delighted that you enjoyed the spacious room, the central location, and the quiet atmosphere thanks to our sound-insulated windows.It’s especially nice to hear that our team made a positive impression. We’d love to welcome you back anytime!
酒店回复: Dear Benny, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.Our hotel is officially classified as a 4-star "Garni" hotel, and we place great value on personal service and quality. To ensure a relaxed breakfast experience for all guests, we ask for a preferred breakfast time at check-in. During your stay, we were happy to accommodate your requested time slots each morning.It’s a pity that you didn’t share your concerns with us during check-out — we would have appreciated the chance to talk with you directly.
4.0分
其他
原文
翻译提供方：Google
马桶和水槽之间距离很长，所以你无法坐在马桶上清洗**，因为你必须穿过客厅大约 4-5 米。
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酒店回复: Dear Runa, Thank you for your feedback! We’re glad you enjoyed your stay overall.Some of our rooms follow a more open, modern layout – which not everyone finds ideal. We understand that preferences vary and appreciate your honest comment.If you visit us again, we’d be happy to recommend a room that better suits your needs.
房间干净整洁，但工作人员素质参差不齐。给我们办理入住的那位工作人员沉默寡言，脸上没有一丝笑容。而另一位工作人员则非常热情友好，笑容满面。
太棒了
超级舒适的酒店，地理位置优越。
床真的很舒服，室内装潢也很漂亮。
舒适的早餐餐厅，提供美味的自制菜肴和面包。
工作人员面带微笑，非常友好。
强烈推荐这家酒店，我们一定会再来的。
员工非常友善，自助早餐美味可口，房间和酒店整体装潢都非常棒。强烈推荐！
地理位置优越，中心地带。酒店非常棒，员工非常友好。总是能感受到宾至如归的愉悦。
这家酒店绝对是我们在弗伦斯堡最喜欢的酒店。总是可爱、清新、干净而且舒适。服务是一流的。这次的服务是我们享受到的最好的：）接待处有最甜美、最漂亮的女孩🥰非常感谢。期待下次♥️
美丽又亲密
位于市区超级好位置！
从前门到房间都很吸引人，新的和干净的。
到处都是乐于助人且友善的员工。
房间一尘不染，真的很好吃。
早餐很新鲜而且非常美味。由于酒店规模较大，数量较少，但现场有固定的工作人员提供帮助和填补。一切都很新鲜！
员工友好热情，乐于助人。酒店房间宽敞漂亮。位于市中心，但隔音窗户隔音效果很好，听不到任何声音。
这家酒店我给不了超过两星。早餐还行，但如果酒店客满，就无法同时容纳所有客人。价格比附近的酒店贵太多了。
马桶和水槽之间距离很长，所以你无法坐在马桶上清洗**，因为你必须穿过客厅大约 4-5 米。
不错的中心酒店。
对于这个价格来说还不错的酒店。
- 房间里只有一把椅子。
- 淋浴间不通风。
- 酒店外没有烟灰缸。
- 房间里没有垃圾桶。
+ 非常中心，靠近步行街。
+ 免费咖啡。
+ 无噪音。
+ 早餐还可以。
+ 友好且乐于助人的员工。