Front desk was awesome took care of what we needed. Our room was comfortable. Love having a kitchenette
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酒店回复: Hello Frances,Thank you for your feedback! We’re thrilled to hear that our front desk team provided excellent service and that you enjoyed the comfort of your room and kitchenette. Your experience is important to us, and we appreciate you sharing these highlights. We hope to welcome you back for another enjoyable stay in the future.
3.0分
家庭亲子
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The staff was amazing. But the room was a little dirty - mostly the carpet. I know they are renovating, so it will probably be better in the future. But it was safe and quiet, and the little workout room was great. If we needed to, we would stay there again.
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酒店回复: Hello Tanya,Thank you for your feedback. We're thrilled to hear that you found our staff amazing and enjoyed the workout room. We appreciate your understanding regarding our renovations, which aim to enhance the overall guest experience. Your comments about the room cleanliness are valued, and we will take note for future improvements. We're glad to know that you felt safe and quiet during your stay, and we look forward to welcoming you back in the future when the updates are complete.
3.0分
其他
The property is under construction. One elevator works and let
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酒店回复: Hi Jenna,Thank you for your feedback. We appreciate you mentioning the construction and the limited elevator access. While we understand this may have caused some inconvenience, we're working diligently to complete improvements that will enhance the overall guest experience. We’re glad you chose to stay with us during this transition and hope the rest of your visit was comfortable. We look forward to welcoming you back once the upgrades are complete.
大堂的景色很棒,但房间内部却不尽如人意。
房间里有一股异味,他们试图用过冷的温度掩盖。安顿下来后,我们稍微调高了温度,以免房间太冷,结果异味又出现了。
地毯黏糊糊的,我们只好穿鞋。
浴室门坏了,总是从门轨上脱落。淋浴喷头堵塞,出水量极小。
这间房勉强够住一晚,但我们以后不会再来了。我建议你们去别的地方!不值这个价。
1. 入住体验糟糕透顶——我的家人被拒绝进入房间,直到我亲自到酒店确认他们的身份。
2. 客房服务人员未经通知就打开了我们的房门,结果让一个陌生人进了我们的房间。
3. 我的女儿和她的儿子两次被二楼的一位客人暴露身体。
床很糟糕,枕头扁塌,淋浴地板开裂,还有一股潮湿的气味。
房间很不干净。淋浴间里有头发。沙发床上到处都是食物残渣。马桶时好时坏。以后绝不会再住这里!强烈不推荐!非常失望。
房间里有一股难闻的气味。唯一的肥皂在淋浴间里。房间里没有垃圾桶。早餐区的垃圾桶都满了,所以人们只能把用过的纸盘放在台面上。也没有餐具。我提前三天离开了酒店。
这些年来我们多次入住这家酒店。酒店的清洁和服务水平真的下降了很多。每天都不能提供干净的毛巾。电梯坏了。早餐种类非常有限。员工看起来好像不知道自己在做什么,或者根本不在乎。以后不会再来了。
这家酒店刚建成的时候很棒,现在真的每况愈下。
Home2
Front desk was awesome took care of what we needed. Our room was comfortable. Love having a kitchenette
The staff was amazing. But the room was a little dirty - mostly the carpet. I know they are renovating, so it will probably be better in the future. But it was safe and quiet, and the little workout room was great. If we needed to, we would stay there again.
The property is under construction. One elevator works and let