It wasn't very clean, found bug in dish drawer. The tv had white dots all along the left side of the screen. Bed was ok but not that comfortable. Breakfast was an english muffin egg sandwich that was obviously microwaved and tasted awful. The orange juice was warm.
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酒店回复: Thank you for bringing this to my attention, Terri. I’m really sorry to hear that your stay didn’t meet your expectations, especially with cleanliness and the breakfast experience—that’s definitely not the standard we aim for.I’d like to personally apologize for the inconvenience you faced with the bugs, the TV issues, and the food quality. Your feedback is extremely valuable, and I’ll be addressing these concerns with our housekeeping and food service teams immediately.Thank you again for your honesty. We truly hope to have the chance to provide you with a much better experience next time.
3.0分
其他
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Occupied Room
When we checked in they gave us keys to a room occupied. I'm glad no one was there. Suitcases and stuff was in there..We went back to desk and they apologized but it was scary because these days people are crazy!
5.0分
其他
2 Night Special
It was an amazing trip and hotel for a family of 8. We will have to stay again when we are in the neighborhood again!
4.0分
情侣出游
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for breakfast, the juice machine was broken. I had to ask the front desk for a bottle of water. The decaf coffee was cold. They could at least have some sausages or bacon for breakfast in the room. The bed was hard, the showerhead things at the bottom of the shower that could not be removed and in the corners of the shower inside you can see a little mole other than that the room was spacious and they had all the amenities and the staff was great.
2.0分
其他
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Avoid room 411
It appears someone had slept in our bed as the sheets were not made under the comforter. Air conditioner in room 411 is extremely loud when compressor kicks on.
5.0分
其他
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Great hotel! I’ve stayed in plenty of hotels due to work and this place is very clean and very well priced. Staff is very friendly and the breakfast beats a lot of other places.
Will definitely stay here again.
2.0分
其他
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Smell!
Front desk guy at check in not particularly friendly. The room smelled of badly cooked food. We were told no other rooms available and here’s a can of air freshener
Next morning after taking things out of case we were told we could move rooms but we were only there for another night and out during the day- not worth re packing
Asked if we needed anything else , we said room made up and more towels; “ only have room service every other day, if you bring dirty towels down to us, we will give you more. Not what we called making up for the smelly room and chipped toilet seat
2.0分
其他
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Happy but not happy
I wasn’t to happy about my stay, due to our toilet wouldn’t flush, but Josh did come up and worked with it to get it to flush. So every so often, I had to work with it to get it to flush. The carpet wasn’t clean and had a burn spot on it. The room had like a slight smell to it like mold and moth balls mix together. I talked to Josh that night about the room, but he couldn’t move us , because they were completely booked, but he was going to get maintenance to look at the toilet on Saturday. Rather maintenance came or not , I’m not sure. We were in and out due to a family event. But I assume not because we had to mess with it to get it to flush properly.
5.0分
其他
I liked everything and the people was nice.
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酒店回复: Thank you for your wonderful 10/10 rating, Taiwana! We're thrilled to hear you had a great experience with us.
1.0分
商务出差
Nobody came to my room to clean it, 4 Nights using the same towel. Not recommend.
It wasn't very clean, found bug in dish drawer. The tv had white dots all along the left side of the screen. Bed was ok but not that comfortable. Breakfast was an english muffin egg sandwich that was obviously microwaved and tasted awful. The orange juice was warm.
Occupied Room
When we checked in they gave us keys to a room occupied. I'm glad no one was there. Suitcases and stuff was in there..We went back to desk and they apologized but it was scary because these days people are crazy!
2 Night Special
It was an amazing trip and hotel for a family of 8. We will have to stay again when we are in the neighborhood again!
for breakfast, the juice machine was broken. I had to ask the front desk for a bottle of water. The decaf coffee was cold. They could at least have some sausages or bacon for breakfast in the room. The bed was hard, the showerhead things at the bottom of the shower that could not be removed and in the corners of the shower inside you can see a little mole other than that the room was spacious and they had all the amenities and the staff was great.
Avoid room 411
It appears someone had slept in our bed as the sheets were not made under the comforter. Air conditioner in room 411 is extremely loud when compressor kicks on.
Great hotel! I’ve stayed in plenty of hotels due to work and this place is very clean and very well priced. Staff is very friendly and the breakfast beats a lot of other places.
Will definitely stay here again.
Smell!
Front desk guy at check in not particularly friendly. The room smelled of badly cooked food. We were told no other rooms available and here’s a can of air freshener
Next morning after taking things out of case we were told we could move rooms but we were only there for another night and out during the day- not worth re packing
Asked if we needed anything else , we said room made up and more towels; “ only have room service every other day, if you bring dirty towels down to us, we will give you more. Not what we called making up for the smelly room and chipped toilet seat
Happy but not happy
I wasn’t to happy about my stay, due to our toilet wouldn’t flush, but Josh did come up and worked with it to get it to flush. So every so often, I had to work with it to get it to flush. The carpet wasn’t clean and had a burn spot on it. The room had like a slight smell to it like mold and moth balls mix together. I talked to Josh that night about the room, but he couldn’t move us , because they were completely booked, but he was going to get maintenance to look at the toilet on Saturday. Rather maintenance came or not , I’m not sure. We were in and out due to a family event. But I assume not because we had to mess with it to get it to flush properly.
I liked everything and the people was nice.
Nobody came to my room to clean it, 4 Nights using the same towel. Not recommend.