the staff was very pleasant but the room smelled musty, the bathroom was extremely small and a train track was very close to the faciity
酒店回复: Thank you for your feedback, we are looking into your comments.
3.0分
其他
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Disappointed
Lady who checked me in was very cordial and sweet. Room was on the back side of hotel, very loud train traffic all evening and into early morning. Room was clean. Bathroom, where tub and toilet are, had lots of hair on the floor. Bathtub had the interior lining coming off of the sides. Like paint peeling. Lots of surrounding restaurants and Starbucks within walking distance.
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酒店回复: On behalf of the hotel we would like to apologize for not exceeding your expectations. We will let housekeeping department know of your concerns.
4.0分
其他
A good economical choice, conveniently located in an area with numerous dining options within easy walk or short drive.
酒店回复: Thank you for your feedback
5.0分
其他
Recommendation for the Zanesville Comfort Inn.
Lots of restaurant options. Clean, comfortable, and quiet room. Recommended.
酒店回复: Thank you for our feedback.
3.0分
家庭亲子
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Overall the stay was fine. The room had a humid feel to it, but not sure why. Staff was friendly, but I had to ask for extra wash clothes 3 times. Only replace towels every third day, which I felt was a bit inconvenient. Common areas were clean and well attended.
酒店回复: Thank you for your feedback.
4.0分
其他
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The hotel was nice and clean.
The front desk staff was not very prompt, it took awhile to get someone to service us anytime we went to ask something after trying to first call the front desk. The key cards to the rooms quit working after one use, we had to have ours replaced several times over the 2 day stay. The elevator stopped working so we had to use the stairs the whole second day (luckily my family is well able to do so). The first day there was sausage links as the meat offered at their breakfast, the second day there was no meat offered. Nice place to stay but there are definitely some things that need tended to.
酒店回复: thank you for your feedback
5.0分
其他
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I go again!
The staff were very nice!
Only two other comments, this was a handicap accessible room and I know from personal experience that the sink is too high. For wheelchair users, like my husband was, it needs to be table height, otherwise your chin is in the sink!
It would also be helpful to have more outlets available to plug in electronic devices. One place I stayed had breaker bars so you had lots of outlets.
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酒店回复: Thank you for your feedback, this helps in areas that may need work. We will forward this to our team members.
5.0分
家庭亲子
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Hotel is located near a lot of restaurants and stores. Customer service was great. Hotel is a little dated but other than that, we had no issues. Pool was closed down on first day but they had it up and running by the next day.
酒店回复: Thank you for your feedback, We look forward to seeing you again.
5.0分
其他
My only complaint is I waited for about 10 minutes to come to the desk for me to check in. Otherwise the stay was great!
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酒店回复: We apologize for the long wait, we use your feedback to improve our hotel...
3.0分
其他
The hotel room felt damp and humid. The A/C was very loud. The breakfast was fine but there was not enough seating.
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酒店回复: We would like to apologize for not exceeding your expectations. We use your feedback and send to the team...
the staff was very pleasant but the room smelled musty, the bathroom was extremely small and a train track was very close to the faciity
Disappointed
Lady who checked me in was very cordial and sweet. Room was on the back side of hotel, very loud train traffic all evening and into early morning. Room was clean. Bathroom, where tub and toilet are, had lots of hair on the floor. Bathtub had the interior lining coming off of the sides. Like paint peeling. Lots of surrounding restaurants and Starbucks within walking distance.
A good economical choice, conveniently located in an area with numerous dining options within easy walk or short drive.
Recommendation for the Zanesville Comfort Inn.
Lots of restaurant options. Clean, comfortable, and quiet room. Recommended.
Overall the stay was fine. The room had a humid feel to it, but not sure why. Staff was friendly, but I had to ask for extra wash clothes 3 times. Only replace towels every third day, which I felt was a bit inconvenient. Common areas were clean and well attended.
The hotel was nice and clean.
The front desk staff was not very prompt, it took awhile to get someone to service us anytime we went to ask something after trying to first call the front desk. The key cards to the rooms quit working after one use, we had to have ours replaced several times over the 2 day stay. The elevator stopped working so we had to use the stairs the whole second day (luckily my family is well able to do so). The first day there was sausage links as the meat offered at their breakfast, the second day there was no meat offered. Nice place to stay but there are definitely some things that need tended to.
I go again!
The staff were very nice!
Only two other comments, this was a handicap accessible room and I know from personal experience that the sink is too high. For wheelchair users, like my husband was, it needs to be table height, otherwise your chin is in the sink!
It would also be helpful to have more outlets available to plug in electronic devices. One place I stayed had breaker bars so you had lots of outlets.
Hotel is located near a lot of restaurants and stores. Customer service was great. Hotel is a little dated but other than that, we had no issues. Pool was closed down on first day but they had it up and running by the next day.
My only complaint is I waited for about 10 minutes to come to the desk for me to check in. Otherwise the stay was great!
The hotel room felt damp and humid. The A/C was very loud. The breakfast was fine but there was not enough seating.