We arrived at 2pm and went to the desk to see if we could check on early but no one was at the desk. I stood there for awhile, two different people walked by didn’t say anything. I went back out to our car and sat there until 3pm. There was someone at the desk to check us in.
Our room was very nice, the staff friendly and breakfast was just enough. The pool looked nice but I didn’t have a bathing suit with me.
酒店回复: Thank you for staying with us.
5.0分
其他
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Room was clean… staff was nice…. Convenient location close to restaurants in the stores were about a 10 minute drive very nice location. Looking forward to staying there again the next time I come down to Zanesville.
酒店回复: Thank you for your feedback!
3.0分
其他
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A lot of noise in middle of night. Room close to stairwell and door opened and closed multiple times around 1-2am. Old/outdated rooms but pretty clean. Bed comfortable.
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酒店回复: please accept our apologies for the noise, we had a group of ball players who arrived around 2am, please accept our apologies.
3.0分
其他
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The rooms are only cleaned every 3 days. The cleaning staff does their best. This is difficult.
The coffee makers - we tried 3 do not work- the coffee is full of grinds.
The breakfast is very limited.
There seems to be no sound proofing between rooms, In the back the trains pass all night and in the front the traffic noise is disruptive.
The rooms are large and spacious.
酒店回复: thank you for your feedback!
5.0分
情侣出游
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Room was really clean, smelled amazing every time you walk in the hotel the people were really nice, no cost to me when I lost one the key cards. The heat and air conditioning worked great it might be in town and by tracks but hardly really was bothered by any of that kind of noise much. It was close to food and they gave me a free appetizer card for Texas Roadhouse and free WiFi it was honestly a great stay I’ll stay here again I stayed 7 nights too
酒店回复: Thank you for your feedback!
3.0分
其他
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Someone left there colored washcloth in the shower which tells me the shower wasn’t cleaned in between room rentals. Air conditioner would not work unless it was set on 62. Other than that good stay.
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酒店回复: We would like to apologize for failing to exceed your expectations, we use your comments to better our guest stay.
2.0分
家庭亲子
the staff was very pleasant but the room smelled musty, the bathroom was extremely small and a train track was very close to the faciity
酒店回复: Thank you for your feedback, we are looking into your comments.
3.0分
其他
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Disappointed
Lady who checked me in was very cordial and sweet. Room was on the back side of hotel, very loud train traffic all evening and into early morning. Room was clean. Bathroom, where tub and toilet are, had lots of hair on the floor. Bathtub had the interior lining coming off of the sides. Like paint peeling. Lots of surrounding restaurants and Starbucks within walking distance.
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酒店回复: On behalf of the hotel we would like to apologize for not exceeding your expectations. We will let housekeeping department know of your concerns.
5.0分
其他
Great place to stay! Room was extremely clean, staff was all very nice and accommodating.
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酒店回复: Your feedback is important to us, thank you for taking the time to fill out this survey.
4.0分
其他
A good economical choice, conveniently located in an area with numerous dining options within easy walk or short drive.
We arrived at 2pm and went to the desk to see if we could check on early but no one was at the desk. I stood there for awhile, two different people walked by didn’t say anything. I went back out to our car and sat there until 3pm. There was someone at the desk to check us in.
Our room was very nice, the staff friendly and breakfast was just enough. The pool looked nice but I didn’t have a bathing suit with me.
Room was clean… staff was nice…. Convenient location close to restaurants in the stores were about a 10 minute drive very nice location. Looking forward to staying there again the next time I come down to Zanesville.
A lot of noise in middle of night. Room close to stairwell and door opened and closed multiple times around 1-2am. Old/outdated rooms but pretty clean. Bed comfortable.
The rooms are only cleaned every 3 days. The cleaning staff does their best. This is difficult.
The coffee makers - we tried 3 do not work- the coffee is full of grinds.
The breakfast is very limited.
There seems to be no sound proofing between rooms, In the back the trains pass all night and in the front the traffic noise is disruptive.
The rooms are large and spacious.
Room was really clean, smelled amazing every time you walk in the hotel the people were really nice, no cost to me when I lost one the key cards. The heat and air conditioning worked great it might be in town and by tracks but hardly really was bothered by any of that kind of noise much. It was close to food and they gave me a free appetizer card for Texas Roadhouse and free WiFi it was honestly a great stay I’ll stay here again I stayed 7 nights too
Someone left there colored washcloth in the shower which tells me the shower wasn’t cleaned in between room rentals. Air conditioner would not work unless it was set on 62. Other than that good stay.
the staff was very pleasant but the room smelled musty, the bathroom was extremely small and a train track was very close to the faciity
Disappointed
Lady who checked me in was very cordial and sweet. Room was on the back side of hotel, very loud train traffic all evening and into early morning. Room was clean. Bathroom, where tub and toilet are, had lots of hair on the floor. Bathtub had the interior lining coming off of the sides. Like paint peeling. Lots of surrounding restaurants and Starbucks within walking distance.
Great place to stay! Room was extremely clean, staff was all very nice and accommodating.
A good economical choice, conveniently located in an area with numerous dining options within easy walk or short drive.