酒店回复: Thank you for sharing your feedback!We’re glad to hear that you found our facilities modern, the hotel clean, and the environment and parking convenient. It’s also great to know that our service met your expectations.Your positive comments mean a lot to us, and we’ll continue working hard to maintain and improve these standards. We look forward to welcoming you again soon!
酒店回复: Dear valued guest,Thank you so much for sharing your stay and for your positive feedback. We are delighted to know that you were satisfied with the hotel's location, overall service, and value for money.Your positive feedback on the front desk team's politeness, efficiency, and helpfulness during your trip is a great encouragement to our service standards. Your understanding and tolerance regarding the smell of the linens in your room is also very encouraging.We also thank you for your positive feedback on the food at the restaurant downstairs. Providing you with convenient and comfortable options during your travels is our constant goal.We look forward to welcoming you back again in the near future and continuing to provide you with a pleasant travel experience.RahwaArayaNH Frankfurt Airport
酒店回复: Dear Guest,Thank you for sharing your experience and kind words about our team. We are delighted that you found the transfer convenient and the journey smooth.We appreciate your note regarding in-room amenities. Feedback like yours helps us understand what guests value during their stay.It would be a pleasure to welcome you back, and we look forward to hosting you again soon.RahwaArayaNH Frankfurt Airport
4.2分
景观标准双人间
商务出差
房间一般,机场很吵,但楼下的餐厅不错
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酒店回复: Dear valued guest,Thank you for sharing your stay. We sincerely apologize that your room experience did not meet your expectations and was affected by the surrounding environment. We always strive for comfort and tranquility and understand the importance of a good rest for your journey.Regarding the airport noise you mentioned, Frankfurt Airport has flight restrictions from evening to early morning, with no takeoffs or landings scheduled between 11 PM and 5 AM the following day, which generally helps to improve the quietness at night. We will continue to monitor the overall environment's impact on the stay experience.We are very grateful for your positive feedback on the restaurant downstairs. Your recognition is a great motivation for us to continue providing high-quality service.We look forward to welcoming you back in the near future and providing you with an even more satisfying experience.RahwaArayaNH Frankfurt Airport
酒店回复: Dear Guest, Thank you for your helpful feedback!We're glad to hear that you found the airport shuttle convenient and easy to locate. It’s designed to pick up guests between Exit Gates 5 and 6 at the arrivals area — arriving at the airport at 45 minutes past the hour and departing from the hotel every 30 minutes.We appreciate your comments and hope to welcome you again for another smooth and comfortable stay!Best regards, Rahwa Araya Nh Frankfurt Airport
1人觉得有用
5.0分
景观标准双人间
商务出差
早餐丰富,且离机场距离较近,方便高效
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酒店回复: Dear Guest,Thank you for your feedback!We’re happy to hear that you enjoyed our rich breakfast selection and appreciated the convenient location near the airport. Providing an efficient and comfortable experience for our guests is always our goal, and your comments mean a lot to us.We look forward to welcoming you again soon!
5.0分
景观标准双人间
商务出差
总体还可以
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酒店回复: Dear Guest, We extend our sincere gratitude for your incredibly positive review. We are thrilled to hear that your experience was exceptional. Your kind words serve as a great motivation for our team, and we hope to welcome you back soon. Best regards,NH Frankfurt Airport
酒店回复: Dear valued guest, hello!Thank you for sharing your valuable experience and for your positive feedback on the hotel's location and shuttle service. We are delighted to know that the convenient access to and from the airport was helpful for your trip.Thank you for reminding other travelers to book airport transfers with the front desk in advance, and thank you for mentioning the lobby tea and convenience store. Providing guests with a thoughtful and efficient stay experience is always our service philosophy.We look forward to providing you with a comfortable and convenient stay experience again in the near future.RahwaArayaNH Frankfurt Airport
设施:设施还挺新的,酒店还不错
卫生:卫生挺干净,没啥太大问题
环境:环境还可以,停车还算方便
服务:服务也还可以,整体来说算是不错的
比想象中好很多,服务,地段等都满意,也没有评价中写的那些下水不好等情况。浴巾的味道是因为欧洲整个冬天日照不足,浴巾毛巾都是机器烘干处理,所以会有处理剂/机器的味道,但即便这样,队伍这个价格也是不愿意再去挑剔了。当然可以更好,但需要成本。前台服务也很好,有问必答,帮安排出租车、巴士等都很礼貌,入住/退房也很效率。楼下餐厅的咖喱鸡肉饭还不错,对于处在法兰克福机场附近能拿出的这个价格,是足够抗打的。
转机很方便,到达 b5-6 号门每 45 分钟出发好像,酒店出发最早是 5 点,路程 10 分钟,工作人员态度也很好。好像这边酒店都不提供拖鞋了
房间一般,机场很吵,但楼下的餐厅不错
总的来说,这是一次非常不错的体验,下次赶飞机前我还会选择住在这里!
房间因为天气原因很热,空调最低只能调到25摄氏度,感觉还是有点热!
酒店提供免费瓶装水和咖啡,早上五点班车前也提供了免费咖啡。
免费WiFi信号不错,登录也很方便。
餐厅性价比高,在中央庭院还有露天座位。
床很大也很舒服,不过枕头不太好,虽然提供了一对大枕头和一对薄枕头。
淋浴非常棒。
停车费每天25欧元,如果只是短暂停留卸下行李(前台说两个小时以内)是免费的。
免费机场班车——方便又快捷!
主要是离机场近,价格涨幅比较大,有机场接驳车,在到达出口5号和6号门之间等,机场45分的时候接,酒店每半小时送
早餐丰富,且离机场距离较近,方便高效
总体还可以
酒店和房间都非常干净,里面的餐厅也很好吃。工作人员和餐厅服务员都很有礼貌,态度也很好,让人感觉非常舒服。
酒店位置离机场近,有免费机场接送。从酒店到机场的送机服务切记要和前台预约好,免得耽误时间。酒店大堂有准备免费的果茶,还有一个迷你小卖部。建议还是在机场的超市买好再带到酒店。