酒店回复: Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you experienced during your stay. Our team strives to provide a comfortable and enjoyable experience for all of our guests, and we regret that we fell short of your expectations. Please know that we take your comments seriously and will address them with our staff to ensure that situations like these are avoided in the future. We appreciate your understanding and hope to have the opportunity to welcome you back again in the future.
5.0分
其他
Everything was great,from the room being clean and well maintained, to the extremely friendly and welcoming staff. Thank you so much.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and found everything to be excellent, from the cleanliness and maintenance of your room to the warmth and friendliness of our staff. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back on your next visit.Sincerely, Sicely D. JamesGuest Services Manager
5.0分
其他
Clean and nice and friendly staff especially when you check in late after midnight
4.0分
其他
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The complimentary breakfast lacked appeal. No regular creamer for the coffee, only sweet flavored. Staff didn't know anything about coffee or creamer.
Frustrating at 8am. Other than that, it was a good stay.
3.0分
家庭亲子
The electrical out between the beds did not work.
Also, the hot water is sketchy.
5.0分
其他
Everything was clean and beds very comfortable. Staff was very friendly
5.0分
家庭亲子
Our stay here was great!! Very clean place and the staff was amazing and professional!! Would definitely come back if I'm in the area ..
4.0分
情侣出游
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Overall 4 stars because the hotel is new and the TV is not a Smart TV so we were not able to watch our streaming providers and the internet connectivity was so bad we could not even cast to the TV if it was an option. We had WiFi but the TV continued to say it could not connect to the internet.
Our basic needs were met. It is safe and clean and quiet. Staff is very friendly.
房间很干净，早餐也很丰富，满意，每次出差都是选holiday inn,服务也很好，下次还会继续住，设施也齐全
我和家人在这里住了一晚。房间很干净，员工也非常友好。
我们提前一个月预订了一张特大床。入住时，我们订的是双人床。跟酒店工作人员沟通后，他们说房间太差了。
Everything was great,from the room being clean and well maintained, to the extremely friendly and welcoming staff. Thank you so much.
Clean and nice and friendly staff especially when you check in late after midnight
The complimentary breakfast lacked appeal. No regular creamer for the coffee, only sweet flavored. Staff didn't know anything about coffee or creamer.
Frustrating at 8am. Other than that, it was a good stay.
The electrical out between the beds did not work.
Also, the hot water is sketchy.
Everything was clean and beds very comfortable. Staff was very friendly
Our stay here was great!! Very clean place and the staff was amazing and professional!! Would definitely come back if I'm in the area ..
Overall 4 stars because the hotel is new and the TV is not a Smart TV so we were not able to watch our streaming providers and the internet connectivity was so bad we could not even cast to the TV if it was an option. We had WiFi but the TV continued to say it could not connect to the internet.
Our basic needs were met. It is safe and clean and quiet. Staff is very friendly.