酒店回复: Dear Becky,thank you for sharing your experiences with us. We apprecite your positve review about the location and our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
5.0分
舒适房
朋友出游
酒店虽然离市中心有点距离，但是还挺方便，地铁直接到达。离宝马博物馆挺近的.
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酒店回复: Dear Mukangzhiyunjuanyunshu,thank you for sharing your experiences with us. We apprecite your positve review about the location and our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
酒店回复: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards – Your Leonardo Royal Hotel Team
酒店回复: Dear anonymous guest,thank you for sharing your experiences with us. We apprecite your positve review about the location and our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
4.0分
舒适三人房
家庭亲子
原文
翻译由AI提供
位置很好，靠近地铁站。员工很友好。离奥林匹克公园很近，景色也很不错。
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酒店回复: 亲爱的 Herbiedog，
非常感谢您光临，我们很高兴看到您给出的评价。
希望未来能再次欢迎您。
此致 – Leonardo Royal 酒店团队
点评来源 Trip.com
5.0分
舒适房
情侣出游
原文
翻译由AI提供
酒店很好，干净整洁，位置便利，早餐也很棒。
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酒店回复: 尊敬的宾客用户：
感谢您与我们分享您的体验。我们非常感谢您对我们酒店位置和服务质量的积极评价，并期待您下次来慕尼黑时再次光临。
此致 – Leonardo Royal Hotel 团队
酒店回复: Dear Daoshanglongge,thank you very much for your visit and for taking the time to provide feedback.We regret your negative main impression because of the trade fair rate. Indeed we sell our rooms with a flexible rate system, which is influenced from events and therefore the higher demand. We regret that we were therefore not able to fulfill your expecations and that you felt the room is small and you did not like the bed comfort. We wish you all the best for your future journeys and maybe we get the chance to welcome you again when the rates are lower. Kind regards – Your Leonardo Royal Hotel Team
酒店回复: Dear Doujiaoerxianzi,we are truly sorry that your experience at our hotel did not meet your expectations. We place a high value on the cleanliness of our rooms and the satisfaction of our guests. Your description of the bed linen is not representative of the standard that we at the Leonardo Royal Munich have set ourselves.However, we are pleased to hear that you enjoyed our snack restaurant on the ground floor and that you had a positive impression of our employee Christina. She is an important part of our team and we are proud of her work.We take your feedback regarding the other employee very seriously. Our goal is to make all our guests feel welcome and respected. We will discuss your comments internally and take appropriate action.We are also pleased that you were able to enjoy our gym and breakfast. We make every effort to maintain a high standard of quality in all areas of our hotel.We hope that you will give us another chance to show you that we take your criticism seriously and are always striving to offer our guests the best possible stay.Best regards, Your Leonado Royal Hotel Munich Team
酒店回复: Dear Guest user,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the comfort and cleanliness of your room, the ambiance, our breakfast offer and the friendliness of our staff.We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards - Ulrike Bödcher/ Reputation Manager
酒店回复: Dear guest user,we are delighted to hear that you enjoyed the tranquility of your room and our generous breakfast. We strive to create a pleasant atmosphere and unique experiences for our guests. Your feedback on our beehive is particularly gratifying, as we are proud to contribute to the preservation of bees.However, we are sorry to hear that you had problems with our reception service. Good service is very important to us and we value the satisfaction of our guests. Please be assured that we take it very seriously when our guests encounter difficulties. We regret that you had trouble finding your room and that you did not receive the assistance you deserved. We hope you will give us another chance and that we can offer you better service when you visit our Leonardo Royal Munich Hotel again.With kind regards - Your Leonardo Royal Hotel Team
房间干净整洁舒适宽敞明亮 酒店工作人员服务热情周到 会给予帮助 很棒 以后还会选择这家酒店的 位置也很好 步行3分钟就有地铁站公交站
酒店虽然离市中心有点距离，但是还挺方便，地铁直接到达。离宝马博物馆挺近的.
地理位置很好、出门就是公交站和地铁站而且离奥林匹克公园很近、周围建筑都很现代、房间也很干净、就是卫生间感觉落差太大了不是很好
酒店靠近奥林匹克公园，设计非常现代化，晚上酒吧很热闹。附近餐食也很方便，推荐附近的希腊餐厅。早餐特别丰富，任何饮品都可以问服务员要，服务员员也热情好客。停车就在马路对面，24小时只有1.5欧。
位置很好，靠近地铁站。员工很友好。离奥林匹克公园很近，景色也很不错。
酒店很好，干净整洁，位置便利，早餐也很棒。
位置偏，但是靠近地铁站U3线路，出行也不是问题。来参加Bauma Munich展会，一晚上¥2400的价格。
那么对于这样的价格，酒店的服务就显得差了很多，首先房间很小，房间免费送的水我喝完了，打扫卫生的也不给我更换。关键是抽走我的房卡，我房间里设备需要充电
床舒适性一般般，对这个价格来说就是糟糕的，枕头也不好。
2400一晚上，这里绝对是不值得选择的
600左右还可以，Wi-Fi不是很稳定
我入住当天发现床的毯子被子床单都是脏的，上面有一些前一个用户留下的体液痕迹，但是被重新整理好投入使用。跟前台沟通，来了一个保洁人员，我在房间里跟她沟通，她也看到了床具都是脏的，我说拜托您全部都换掉。在她换的期间我下楼，暂时给她时间和空间整理。结果上去之后发现，只有被罩枕头套换了，床单还是曾经的。上面还有前房客的头发。为了不三番五次太多麻烦，后续没在沟通，我睡在了被子上面。我不知道问题出在哪里，是酒店的卫生标准就是这样，还是这位保洁员工的偷懒。楼下的小吃餐厅很棒。女服务人员christina友善又高效。有一位在这里工作了8年的类似于印度裔或者巴基斯坦裔的男员工态度傲慢无理。
对了，健身设备非常好，都是最新的。早餐中规中矩
最近入住了慕尼黑的莱昂纳多酒店，体验非常棒！酒店地理位置优越，距离市中心和主要景点都很近，交通非常方便。房间干净整洁，装修风格现代且温馨，床铺舒适，让人一夜好眠。酒店的早餐种类丰富，食材新鲜，尤其是本地特色美食让人印象深刻。工作人员热情友好，服务周到，无论是咨询旅游信息还是解决需求，都能快速响应。整体来说，这是一次非常愉快的入住体验，强烈推荐给来慕尼黑旅行的朋友们！
住了七天，房间很安静，早餐非常丰富，居然有蜂巢。前台服务不咋地，我英文不好，他们有点爱搭不惜理。第一天不知道怎么去房间，也不介绍。害我在大堂兜兜转转几圈。