酒店回复: Hello Joy, We appreciate your feedback and apologize for any inconvenience you experienced. We will address the issues you mentioned to ensure a smoother check-in process and improve our room maintenance. Your comments are valuable to us as we strive to enhance the guest experience. Thank you for bringing these matters to our attention.
1.0分
其他
原文
翻译提供方：Google
房间气味难闻。房间很脏，空调也坏了。空调发出的气味也让房间更难闻。我们可以继续住，但要求退款。
5.0分
其他
原文
翻译提供方：Google
一切都很棒，只是早餐的种类应该更多一些。
1.0分
家庭亲子
原文
翻译提供方：Google
我从未入住过，被告知由于我的身份证件，距离50英里半径范围，我无法入住。我需要尽快退款
展开
酒店回复: Hello Joshua, We apologize for any inconvenience you experienced. If you have any further questions or need assistance with your reservation, please reach out to our management team directly. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
5.0分
商务出差
展开
Great room.
Staff were absolutely great, very helpful and friendly.
The room was beautifully clean and very well maintained. Comfortable immaculate and faultless.
Wish all hotels were kept as good as these guys.
Well done to everyone. Many Thanks.
5.0分
其他
展开
I hace stayed at this hotel over the last 5 to 6 years and I am always pleased
The staff is always attentive and kind. The rooms are spacious, clean and exactly what we need. I highly recommend this location.
2.0分
家庭亲子
展开
First room had a smell and broken tv, second room had a broken door knob, more than half the window covered by an concrete awning and a ac unit that was broken and couldnt adjust temperature
很棒的酒店，一切都干净整洁。
这家酒店没什么特别的。停车很不方便，而且外观也不吸引人。
体验糟透了。住的那一晚我感觉非常不安全，我跟*******（我本人也对*******的体验非常失望）和酒店表达了我的担忧，结果酒店只退还了一半的房费，还额外收取了25美元的提前退房费。我不会推荐这家酒店给任何人。非常失望，酒店竟然没有考虑到安全问题。
前台女士在尝试办理入住时非常有礼貌，但他们的系统崩溃了——幸好我已经预付并确认了。房间钥匙只能部分打开门。它亮着绿灯，但打不开——好几次都打不开。房间里弥漫着潮湿发霉的气味，我和孩子们光着脚在地板上走动让我感到不舒服。除非温度调到61华氏度（约17摄氏度），否则空调很难保持房间凉爽。冰箱也无法保持食物的低温，所以我没费心往里面放任何东西。我只住了一晚，所以我尽量不把这当回事。
房间气味难闻。房间很脏，空调也坏了。空调发出的气味也让房间更难闻。我们可以继续住，但要求退款。
一切都很棒，只是早餐的种类应该更多一些。
我从未入住过，被告知由于我的身份证件，距离50英里半径范围，我无法入住。我需要尽快退款
Great room.
Staff were absolutely great, very helpful and friendly.
The room was beautifully clean and very well maintained. Comfortable immaculate and faultless.
Wish all hotels were kept as good as these guys.
Well done to everyone. Many Thanks.
I hace stayed at this hotel over the last 5 to 6 years and I am always pleased
The staff is always attentive and kind. The rooms are spacious, clean and exactly what we need. I highly recommend this location.
First room had a smell and broken tv, second room had a broken door knob, more than half the window covered by an concrete awning and a ac unit that was broken and couldnt adjust temperature