The only good thing about this hotel was that it is situated right near the main market area (1 min walking distance). We had checked in to the hotel on 9th Oct 2024. The first thing we were informed of was that no booking had been made in our name (even though we had paid the concerned travel agency two months before). The room (Room no.111) where we stayed was very small, with very old furniture and a torn sofa (picture given). Their restaurant/dining hall was under renovation, and we had to have our meal in our small room with no appropriate table and chairs. The drinking water Jug/Jar that was supplied was very old and not washed properly. Do not believe the rooms shown in the internet. It is smaller and inadequate. Hot water was available only from 7 am to 10 am. After paying for the Deluxe suite, we were accommodated in the cheap suite. We had a booking from 9th Oct to 11th Oct. But out of the blue, the hotel boy informs us that we must check out on 10th Oct. Such misinformed services have spoiled our stay in much-hyped Mt. Abu.
5.0分
其他
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The stay was comfortable. the room hygiene can be improved but were impressed by the friendly , helpful and proactive staff. Room services were superb. On veg was really good but veg food awesome . A good place to stay with family. Near by nakki Lake Mount abu
4.0分
朋友出游
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Staff is good and service is also good! 1 problem only: Cash only payment is accepted at checkout. Suggestion: Online payments should be available as an option as well. Other than that all good. Enjoyed our stay!
5.0分
其他
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The hotel ashoka was good in the location , as it is near to Nikki lack atmosphere is pleasant. The staff was humble and co operative .the rooms are neat and clean the room service was prompt and fast .we wish all the best for the future service to the public
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酒店回复: Dear Guest, Thank you for your wonderful feedback on your stay at Hotel Ashoka Nakki Lake Mount Abu. We're thrilled to hear that you enjoyed the prime location of the hotel, close to Nikki Lake, and that the atmosphere was pleasant during your stay. Our team takes great pride in providing exceptional service, and we're delighted that the staff's humble and cooperative nature left a positive impression on you. Maintaining cleanliness and hygiene is of utmost importance to us, and we're glad to know that the rooms were neat and clean to your satisfaction. Efficient room service is something we always strive for, and we're pleased that our prompt and fast service met your expectations. Your kind words and encouragement mean a lot to us, and we're grateful for your good wishes for our future service to the public. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next trip to the area. Best Regards, Customer Relationship Team Hotel Ashoka Nakki Lake Mount Abu.
2.0分
其他
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The price of the hotel is not as per the convenience they provide.restautent service is poor.1000-1200 max should be paid for ilthis facilitity. The bad experience is the receptionist provided scooty by taking his commission.i told them but no action.
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酒店回复: Dear Guest, We are disappointed for any inconvenience or dissatisfaction you may have encountered during your stay. We understand that the pricing of our hotel may not have met your expectations in relation to the convenience provided. We value your feedback and will take it into consideration as we constantly review and adjust our pricing to ensure it aligns with the value we offer to our guests. Providing prompt and efficient service is a priority for us, and we regret that we fell short of your expectations in this regard. Rest assured, we will address this internally and work towards improving our service standards. Regarding your concern about the receptionist providing a scooty rental with a commission, We take such matters seriously, and we will investigate the issue thoroughly to ensure it does not happen again in the future. We appreciate you bringing this to our attention. We hope you will consider giving us another opportunity to provide you with an improved stay should your travels bring you back. Sincerely, Customer Relationship Team Hotel Ashoka Nakki Lake Mount Abu.
3.0分
其他
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Hotel is good...staff is good...location is nearby..these are pros.... Cons : we had three rooms.. two rooms were good but one was not good in terms of cleanliness..so i would rate 5 out of 3. Overall 5 out of 3
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酒店回复: Dear Guest, Thank you for your feedback regarding your stay at Hotel Ashoka Nakki Lake. We appreciate your kind words about our staff, the hotel, and the convenient location. However, we are disappointed for the inconvenience you faced with regards to the cleanliness of one of the rooms. Maintaining cleanliness is of utmost importance to us, and we regret that we fell short in this aspect. We assure you that we will investigate this matter thoroughly and take the necessary steps to rectify the issue to ensure it does not happen again in the future. Your feedback is valuable to us as we strive to improve our services and provide a better experience for our guests. We would be grateful for the opportunity to provide you with an improved stay and a more satisfying experience. Best regards, Customer Relationship Team Hotel Ashoka Nakki Lake Mount Abu.
5.0分
朋友出游
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The dining experience at Hotel Ashoka was a culinary delight. The restaurant offered a wide range of delectable dishes, both local and international, prepared with the finest ingredients and served with impeccable presentation. The hotel staff at Hotel Ashoka were incredibly welcoming, friendly, and always ready to assist with any requests or inquiries.
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酒店回复: Dear Guest, Thank you for sharing your delightful dining experience at Hotel Ashoka Nakki Lake Mount Abu. We are thrilled to hear that you had a culinary delight during your stay. Our restaurant takes pride in offering a wide range of delectable dishes that cater to various tastes and preferences. Whether you crave local specialities or international cuisine, our talented chefs use the finest ingredients to create flavoursome and memorable dishes. We believe in providing a culinary experience that satisfies our guests' palates and leaves them truly satisfied. We are delighted to hear that our hotel staff were incredibly welcoming, friendly, and ready to assist you throughout your stay. Providing exceptional customer service is a top priority for us, and it brings us joy to know that our team members exceeded your expectations. We believe in creating a warm and hospitable environment, ensuring that your every request or inquiry is promptly addressed. We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Best regards, Customer Relationship Team Hotel Ashoka Nakki lake Mount Abu.
4.0分
其他
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I recently stayed at [hotel name] and had a fantastic experience! From check-in to check-out, the staff was extremely welcoming and helpful. The room was clean and comfortable with all the necessary amenities, and the view was breathtaking.
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酒店回复: Dear Guest, Thank you for choosing to stay at Hotel Ashoka Nakki Lake Mount Abu and for sharing your fantastic experience. We are thrilled to hear that your stay with us was memorable and enjoyable. We are delighted that our staff made you feel welcomed and were helpful throughout your stay. We believe that excellent customer service is key to creating a positive experience for our guests, and we are glad to hear that our team exceeded your expectations. We are pleased that you found your room to be well-maintained and equipped with all the necessary amenities. We believe that a comfortable room plays a significant role in enhancing our guests' overall experience. The breathtaking view from our hotel is indeed a highlight, and we are glad that you had the opportunity to enjoy it. Mount Abu is known for its scenic beauty, and we strive to provide a vantage point for our guests to admire the surrounding natural splendour. We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Best regards, Customer Relationship Team Hotel Ashoka Nakki Lake Mount Abu.
5.0分
其他
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Service was good and over all superb hotel is in good location and near by area is also good that you can feel comfortable and roof top is also available so that we can seat in night and spend a good time with friends and colleagues.. overall it is superb
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酒店回复: Dear Guest, Thank you for taking the time to share your wonderful experience at Hotel Ashoka. We are thrilled to learn that our service, location, and rooftop seating area exceeded your expectations and made your stay with us truly enjoyable. Your kind words about our hotel and the surrounding area are greatly appreciated. We are dedicated to providing exceptional hospitality to all our guests and your positive feedback is a true testament to our efforts. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm Regards, Customer Relationship Team Hotel Ashoka
3.0分
其他
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My room was small as a pet 95,000 for my whole trip getting such an average class Hotel with no basic facilities if I would have gone directly to Mount Abu and would have paid 3000. I could have got much better Hotel
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酒店回复: Dear Guest, We are disappointed for any inconvenience caused during your stay. We would like to assure you that our room rates are competitive and based on various factors such as season, demand, and other amenities provided by our hotel. We do understand your concerns and will take your feedback into consideration as we continue to strive towards enhancing our guests' experience. We would be delighted to have the opportunity to welcome you back to our hotel and provide you with a better experience. Sincerely, Customer Relationship Team Hotel Ashoka
The only good thing about this hotel was that it is situated right near the main market area (1 min walking distance). We had checked in to the hotel on 9th Oct 2024. The first thing we were informed of was that no booking had been made in our name (even though we had paid the concerned travel agency two months before). The room (Room no.111) where we stayed was very small, with very old furniture and a torn sofa (picture given). Their restaurant/dining hall was under renovation, and we had to have our meal in our small room with no appropriate table and chairs. The drinking water Jug/Jar that was supplied was very old and not washed properly. Do not believe the rooms shown in the internet. It is smaller and inadequate. Hot water was available only from 7 am to 10 am. After paying for the Deluxe suite, we were accommodated in the cheap suite. We had a booking from 9th Oct to 11th Oct. But out of the blue, the hotel boy informs us that we must check out on 10th Oct. Such misinformed services have spoiled our stay in much-hyped Mt. Abu.
The stay was comfortable. the room hygiene can be improved but were impressed by the friendly , helpful and proactive staff. Room services were superb. On veg was really good but veg food awesome . A good place to stay with family. Near by nakki Lake Mount abu
Staff is good and service is also good! 1 problem only: Cash only payment is accepted at checkout. Suggestion: Online payments should be available as an option as well. Other than that all good. Enjoyed our stay!
The hotel ashoka was good in the location , as it is near to Nikki lack atmosphere is pleasant. The staff was humble and co operative .the rooms are neat and clean the room service was prompt and fast .we wish all the best for the future service to the public
The price of the hotel is not as per the convenience they provide.restautent service is poor.1000-1200 max should be paid for ilthis facilitity. The bad experience is the receptionist provided scooty by taking his commission.i told them but no action.
Hotel is good...staff is good...location is nearby..these are pros.... Cons : we had three rooms.. two rooms were good but one was not good in terms of cleanliness..so i would rate 5 out of 3. Overall 5 out of 3
The dining experience at Hotel Ashoka was a culinary delight. The restaurant offered a wide range of delectable dishes, both local and international, prepared with the finest ingredients and served with impeccable presentation. The hotel staff at Hotel Ashoka were incredibly welcoming, friendly, and always ready to assist with any requests or inquiries.
I recently stayed at [hotel name] and had a fantastic experience! From check-in to check-out, the staff was extremely welcoming and helpful. The room was clean and comfortable with all the necessary amenities, and the view was breathtaking.
Service was good and over all superb hotel is in good location and near by area is also good that you can feel comfortable and roof top is also available so that we can seat in night and spend a good time with friends and colleagues.. overall it is superb
My room was small as a pet 95,000 for my whole trip getting such an average class Hotel with no basic facilities if I would have gone directly to Mount Abu and would have paid 3000. I could have got much better Hotel