酒店回复: Dear Guest, Thank you for your feedback We're glad to hear that you had a good experience overall. We understand that rooms in London can be smaller, but we’re happy to know that you found our rooms comfortable and appreciated the amenities provided, including room service and extra items like toothbrushes and razors. We're also pleased you enjoyed the quality of the environment. We hope to welcome you back for another great stay soon! 😊Kind regards, Faycal - Guest Senior Manager.
酒店回复: Dear Guest, I’m truly sorry to hear about your experience, and I appreciate you bringing these issues to our attention. Your comfort and satisfaction are our top priorities, and it’s disappointing to learn that we fell short during your stay.We take cleanliness and room standards very seriously, and I will address your concerns with our housekeeping team to ensure these issues are resolved. I apologize for the miscommunication regarding your room change and for any discomfort caused by the air conditioning and noise from the subway.Please know that your feedback is invaluable in helping us improve. If you’d like to discuss your experience further, I encourage you to reach out directly so we can address your concerns more personally. Thank you for your honesty, and I hope we can make it right in the future.Kind regards, Faycal - Guest Senior Manager.
酒店回复: Hello Xiaobeimaodaren, Thank you for your detailed feedback, we're glad you enjoyed the amenities, including the daily replenishment of coffee and tea, as well as our friendly front desk service. We appreciate your input regarding the bathroom layout and will look into it to improve the experience. It’s great to hear that the location suited your needs and that you found the nearby restaurants and supermarkets convenient. Thank you for your recommendation, and we hope to welcome you back soon!Kind regards, Faycal - Guest Senior Manager.
酒店回复: Dear Guest,Thank you for your thoughtful review, we're delighted to hear you enjoyed the unique charm of our converted mansion and found the bed comfortable. It's great that you appreciated the hot water kettle and enjoyed your bathing experience. We apologize for any inconvenience regarding the heating and air conditioning; we strive to maintain a comfortable environment for all our guests. We hope to welcome you back for another stay soonKind regards, Faycal - Guest Senior Manager.
酒店回复: Dear LOVEVIAN, Thank you for your feedback We're glad to hear that you found our location convenient with easy access to the subway stations, making transportation around London hassle-free. We appreciate your comments about the breakfast and room sizes, and we will certainly take them into consideration. For future stays, we recommend the junior suite for more space, especially if you have large luggage. We hope to welcome you back soon and provide you with an even better experienceKind regards, Faycal - Guest Senior Manager.
非常温馨 精致 距离bayswater地铁站 步行1分钟可达。距离queensway地铁站步行5分钟。5分钟步行可到达海德公园。属于富人区。
对于寻求伦敦市中心精品酒店的旅客来说，西套房酒店（La Suite West）是个绝佳的选择。酒店设施现代，非常干净，但厕所有管道问题。员工友善，而且交通便利，离女王道（Queensway）和贝斯沃特（Bayswater）这两个火车站都很近。
酒店地理位置绝佳，离两个火车站、超市和餐馆都很近。房间大小合适，我很喜欢浴缸！早餐种类不多，但已经足够了！
房间比我们预期的要小。酒店离贝斯沃特（Baywater）地铁站只有一分钟的步行路程，但酒店也正好在车站的铁轨上方，火车经过时你肯定能感觉到一些震动和噪音。虽然不是特别扰人，但在房间里放松时还是能察觉到。淋浴间里没有护发素，我们不得不自己去买。
伦敦房间都小 不过总体来说房间还是不错的 还提供客房服务 牙刷剃须刀可以问服务人员要 都可以提供 这个环境品质还算行
这是我在英国出游，伦敦入住酒店最糟心的事了，预定3天两个房间型，网上宣传的和实际入住房间有差异，预定高级双人间19平方，实际入住普通双人间最多10几平方。我入住的一个房间卫生打扫很差，卫生间的墙体有头发贴在上面，另外一个房间床单有蚂蚁，房间空调坏掉。我第二天要求换房，因为中间沟通问题到第三天才给调高级双人间，结果发现床单没换上面有头发和其他异物，地下还竟然是地铁道，是个悬空的房间，回来我都晕了3天没缓过来，一直觉得地震的感觉，太糟心和恶心了，建议看到我真实的评价就不要去住了……
很棒的酒店，但我不知道他们为什么要取消几年前的健身房。虽然以前的健身房很小，但还是很有用的。如果外面太冷或者下雨不能去海德公园慢跑，健身房就显得非常重要。
选了高级大床房，房间面积在伦敦城中心位置来说还算可以，但是更小的房型就不建议了。水吧台每天会补给胶囊咖啡，茶包，矿泉水和饼干。酒店设施都很新，前台服务也很热情，帮我寄存了一天的行李。唯一卫生间淋浴间是开放式的，洗完澡卫生间都是水，水槽的下水也有点慢。出门一分钟就是地铁站和两个超市，很方便。周边餐厅也很多选择，推荐入住。
是豪宅改造的旅店，房间很高，房间里有专门的放行李的隔间。大床是复古造型，睡得舒服。有热水壶。洗澡热水很大。但是没看到有空调和暖气这些设备。
这家酒店唯一的优势就是离地铁站很近。Bayswater走1分钟不到就到，Queensway走5分钟也能到，交通相当便利。早餐比较单一，房间大小不一，建议直接上小型套房不然大的行李箱都铺不开。