Everything was great except for the toilet in our Suite moving and making a loud thud on the ground Everytime we used it!!😕😞 Other than that it was a awesome stay
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酒店回复: Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!
3.0分
其他
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When we arrived, the sliding bathroom door was off its track and almost fell on my 10-year-old daughter. I let them know because I don't think anyone reported it to be repaired in time. My wife and I fixed it ourselves, and it took us about 10 minutes to do so, and I don't know why it wasn't repaired on time. Another issue is parking; nobody tells us anything about the cost. Normally, when you rent a room in a hotel, parking is free, but they charged me $120 for 3 nights. It's not only a rip-off but also ridiculously expensive.
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酒店回复: Thank you so much for your loyalty and taking the time to review your stay with us. While it was a pleasure to have you in, I wanted to take the time to apologize for any inconveniences you experienced during your stay. We will always share your scores to our entire team to ensure we continue to provide the best possible experience our guests have come to love. Have a great rest of your week!
4.0分
情侣出游
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Embassy is always our go-to for accommodations, and this was our first time visiting this particular location. Check-in was easy, and we arrived during the manager’s reception. We have noticed over time that the reception seems to have been scaled down compared to previous stays, and when we arrived around 5:30 there weren’t many plates available.
The lobby was clean and welcoming, and the receptionist was standard. Our room appeared clean overall, but we did notice a few maintenance issues: a broken handle on one of the shower doors, the shampoo container had fallen off the wall, and the refrigerator was so cold that it froze our items overnight. Thankfully, that wasn’t a major inconvenience since it was only a one-night stay.
At breakfast the next morning, there were also no plates available when we arrived. On a positive note, the older lady from Orlando, Florida working the omelette station was very friendly and provided great service.
Overall, it wasn’t a bad experience. We may stay again, especially for a short stay, but a few updates and improvements could make the visit even better.
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酒店回复: Thank you so much for taking the time to review your experience at our hotel. It was a pleasure to have you here during your time in Atlanta and I am glad to hear you enjoyed your stay. If you are planning on returning back to the Atlanta area, please do not hesitate to reach out to me prior to your booking so that I can oversee an incredible return experience. We hope to see you again soon and we hope you enjoy the rest of your week and wish you the best of health!
酒店环境非常好，周边可以逛街，值得推荐
在这里住得很舒服。房间很宽敞，早餐也很好。地理位置非常优越。
没有毛巾，没有擦手巾，员工的态度也很差劲，完全帮不上忙。
应该不错吧，卫生，环境各方面很不错的
很棒的酒店，早餐也很好。游泳池水太冷了，停车费一天要45美元。
出差定的，
入住非常便捷。工作人员热情友好，对我们的需求照顾周到。房间宽敞干净。地理位置优越，步行即可到达大西洋车站。自助早餐非常美味。
Everything was great except for the toilet in our Suite moving and making a loud thud on the ground Everytime we used it!!😕😞 Other than that it was a awesome stay
When we arrived, the sliding bathroom door was off its track and almost fell on my 10-year-old daughter. I let them know because I don't think anyone reported it to be repaired in time. My wife and I fixed it ourselves, and it took us about 10 minutes to do so, and I don't know why it wasn't repaired on time. Another issue is parking; nobody tells us anything about the cost. Normally, when you rent a room in a hotel, parking is free, but they charged me $120 for 3 nights. It's not only a rip-off but also ridiculously expensive.
Embassy is always our go-to for accommodations, and this was our first time visiting this particular location. Check-in was easy, and we arrived during the manager’s reception. We have noticed over time that the reception seems to have been scaled down compared to previous stays, and when we arrived around 5:30 there weren’t many plates available.
The lobby was clean and welcoming, and the receptionist was standard. Our room appeared clean overall, but we did notice a few maintenance issues: a broken handle on one of the shower doors, the shampoo container had fallen off the wall, and the refrigerator was so cold that it froze our items overnight. Thankfully, that wasn’t a major inconvenience since it was only a one-night stay.
At breakfast the next morning, there were also no plates available when we arrived. On a positive note, the older lady from Orlando, Florida working the omelette station was very friendly and provided great service.
Overall, it wasn’t a bad experience. We may stay again, especially for a short stay, but a few updates and improvements could make the visit even better.