酒店回复: We understand that you have encountered some issues during your recent stay with us, and we sincerely apologize for any inconvenience or frustration this may have caused you. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. Rest assured, we are committed to providing our guests with a positive experience, and we would appreciate the opportunity to make things right for you. Once again, we apologize for the inconvenience caused, and we thank you for bringing this matter to our attention. We value your patronage and hope to welcome you back under better circumstances in the future. Please do not hesitate to reach out if you have any questions
酒店回复: We understand that you have encountered some issues during your recent stay with us, and we sincerely apologize for any inconvenience or frustration this may have caused you. Your comfort and satisfaction are of utmost importance to us, and it's disheartening to learn that we fell short of your expectations. Rest assured, we are committed to providing our guests with a positive experience, and we would appreciate the opportunity to make things right for you. Once again, we apologize for the inconvenience caused, and we thank you for bringing this matter to our attention. We value your patronage and hope to welcome you back under better circumstances in the future. Please do not hesitate to reach out if you have any questions
5.0分
其他
原文
翻译提供方:Google
他们为您提供良好的服务并热情好客
5.0分
其他
原文
翻译提供方:Google
舒适是不可商榷的
我喜欢这个位置,住得很愉快。它专业的客户服务和迷人的建筑对我来说是一切
5.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Thank you so much for your kind and thoughtful review! We are absolutely thrilled to hear that you had such a wonderful experience during your stay. It truly means the world to us when our guests have such positive things to say.Your feedback not only brightens our day but also helps us continue providing the best possible service. We’re delighted that you enjoyed the amenities, location, customer service. We can’t wait to welcome you back for another memorable visit!
4.0分
家庭亲子
原文
翻译提供方:Google
伟大的
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酒店回复: Thank you for taking a moment to share your experience, we greatly appreciate it. I am happy to hear you found the Hilton Garden Inn of Manassas to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. regards.
位置和清洁度都不错,房间大小也合适,设施也很新。但缺点是早餐选择非常少,性价比不高。
很棒的酒店。干净、友好的员工,房间非常舒适。我和家人在这里度过了一个周末,我们非常喜欢。强烈推荐这家酒店!
我每次去马纳萨斯探亲都会住在这里。这是我最喜欢的酒店之一。特大床套房非常宽敞干净
这个地区的酒店不单独收取自助早餐的费用,自助早餐的品质也堪称平庸,但这家却收费了。大多数酒店都提供免费早餐。费用是每人15.99美元,而且选择非常有限,而且现场工作人员为了快速办理入住手续,竟然没有丝毫拖延。我对早餐的价格和质量非常不满意。
由于房间钥匙坏了,我花了40多分钟才办理入住。我不得不三次回去办理入住。最后他们派了个维修工来检查门。与此同时,我正拿着行李站在走廊里。维修工漫无目的地走开了,把他的设备留在走廊里,一点动静都没有。最后我进了房间,发现房间里臭气熏天。我问还有没有其他房间。又等了25分钟,我说“没关系,我去处理一下”,然后就去睡觉了。第二天早上我尽快退房了。
我们预订了一间大床房并付款,酒店却耍了个诱饵换房的花招,硬塞给我们一间大床房。我们质问他们,他们说,如果预订量很大,系统会把第三方预订转移到低质量的房间,好腾出房间给会员客户等等。这已经是希尔顿酒店第二次遇到这种情况了,而且也是最后一次,因为我们以后再也不会住希尔顿了。******* 完全没帮上忙,真是令人失望。
他们为您提供良好的服务并热情好客
舒适是不可商榷的
我喜欢这个位置,住得很愉快。它专业的客户服务和迷人的建筑对我来说是一切
好的
伟大的