I had a double room and it was very spacious. The bathroom was very spacious as well. Overall, the room was clean and was
1.0分
其他
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When I arrived at the front desk to check in, the staff member assisting me was a very soft-spoken young man, and it was difficult to hear him. After providing my name, he asked, “You had the handicap accessible room, right?” I confirmed that I did. He then informed me, “I’m sorry; we’re all sold out.” When I asked when they sold out, he said, “Today.”
He went on to explain that the reservation I made for a room with two double beds could no longer be accommodated and that the only remaining option was a single room with one king bed—no pull-out, no alternative arrangements. After a five-hour drive and arriving after 9:00 PM, this was extremely disappointing and unacceptable. We had no choice but to take the room, which forced one person in my party to sleep on the floor.
I’m struggling to understand how a hotel can sell out of rooms that were pre-reserved. This experience was frustrating, inconvenient, and far below expectations.
5.0分
其他
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We travel many times during the year and this our 1st staying at the hotel. We found the hotel very clean and the staff outstanding-from check-in, breakfast staff and check out at front desk. We will definitely stay at this hotel again!!
5.0分
其他
Great place night staff was really great, checking in and the day staff the same checking out made easy
5.0分
其他
It is a clean, pet friendly hotel with helpful staff. Power went out in the morning so breakfast was limited.
5.0分
其他
Room was clean, check-in was very quick and I didnt hear a peep from any of my neighbors.
5.0分
商务出差
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The hotel staff was very nice and very accommodating. If I had any issues with anything, they would definitely help me and make things very easy. Definitely a great place to say.
我们在这里住了一个周末。周五到达时，我发现淋浴间的洗发水、护发素和沐浴露瓶子不见了，水槽里的乳液和洗手液也不见了。我立即去前台要求他们更换。他告诉我他明天早上可以拿一些。第二天早上我又检查了一下，他们告诉我会尽快更换。我们一直呆到下午 1:30。当我回来时，我们的浴室里仍然什么都没有。我又问了一次，他们说会处理，但一直没有处理。我最后去商店买了一些肥皂。退房时，我要求前台记下他们从未给我们提供任何肥皂，我们没有拿走瓶子，因为我不想在我的卡上额外收费。她道了歉，但没有其他解释或理由。
我们到达时，浴室里没有灯，也没有插座。我们被告知没有空房间，也没有维修。我们不得不在黑暗中用手机手电筒做好准备。
新酒店，非常干净，标准很高
I had a double room and it was very spacious. The bathroom was very spacious as well. Overall, the room was clean and was
When I arrived at the front desk to check in, the staff member assisting me was a very soft-spoken young man, and it was difficult to hear him. After providing my name, he asked, “You had the handicap accessible room, right?” I confirmed that I did. He then informed me, “I’m sorry; we’re all sold out.” When I asked when they sold out, he said, “Today.”
He went on to explain that the reservation I made for a room with two double beds could no longer be accommodated and that the only remaining option was a single room with one king bed—no pull-out, no alternative arrangements. After a five-hour drive and arriving after 9:00 PM, this was extremely disappointing and unacceptable. We had no choice but to take the room, which forced one person in my party to sleep on the floor.
I’m struggling to understand how a hotel can sell out of rooms that were pre-reserved. This experience was frustrating, inconvenient, and far below expectations.
We travel many times during the year and this our 1st staying at the hotel. We found the hotel very clean and the staff outstanding-from check-in, breakfast staff and check out at front desk. We will definitely stay at this hotel again!!
Great place night staff was really great, checking in and the day staff the same checking out made easy
It is a clean, pet friendly hotel with helpful staff. Power went out in the morning so breakfast was limited.
Room was clean, check-in was very quick and I didnt hear a peep from any of my neighbors.
The hotel staff was very nice and very accommodating. If I had any issues with anything, they would definitely help me and make things very easy. Definitely a great place to say.