I needed an extra blanket and was given a mattress pad! Really? A mattress pad was the best you could do?
5.0分
其他
The room was clean and great size. Everything worked well and the folks working were very nice.
3.0分
其他
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The staff was very nice. The room we had the door wouldn't lock unless we slammed it very hard and we didn't notice it until my husband was able to just walk in after me without the key. That was kind of scary but still a nice hotel
5.0分
商务出差
Well designed and thought out room and features. Only negative was the shampoo dispenser was empty.
3.0分
其他
It was one problem , Ac - doesn’t work at all , but good thing they fixed after multiple complaints next day , other then that everything was good
5.0分
其他
regarding pets
needs to be very specific about how many dogs you can have !!!
otherwise a great hotel
5.0分
情侣出游
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Stayed one night at Tru by Hilton and had a great experience. The room was clean, modern, and perfect for a quick stay. Staff was friendly and check-in was easy. The lobby was a bright vibe and breakfast in the morning was simple. Rooms are on the smaller side, but it was exactly what I needed for an overnight stay.
我们在这里住了一个周末。周五到达时，我发现淋浴间的洗发水、护发素和沐浴露瓶子不见了，水槽里的乳液和洗手液也不见了。我立即去前台要求他们更换。他告诉我他明天早上可以拿一些。第二天早上我又检查了一下，他们告诉我会尽快更换。我们一直呆到下午 1:30。当我回来时，我们的浴室里仍然什么都没有。我又问了一次，他们说会处理，但一直没有处理。我最后去商店买了一些肥皂。退房时，我要求前台记下他们从未给我们提供任何肥皂，我们没有拿走瓶子，因为我不想在我的卡上额外收费。她道了歉，但没有其他解释或理由。
我们到达时，浴室里没有灯，也没有插座。我们被告知没有空房间，也没有维修。我们不得不在黑暗中用手机手电筒做好准备。
新酒店，非常干净，标准很高
I needed an extra blanket and was given a mattress pad! Really? A mattress pad was the best you could do?
The room was clean and great size. Everything worked well and the folks working were very nice.
The staff was very nice. The room we had the door wouldn't lock unless we slammed it very hard and we didn't notice it until my husband was able to just walk in after me without the key. That was kind of scary but still a nice hotel
Well designed and thought out room and features. Only negative was the shampoo dispenser was empty.
It was one problem , Ac - doesn’t work at all , but good thing they fixed after multiple complaints next day , other then that everything was good
regarding pets
needs to be very specific about how many dogs you can have !!!
otherwise a great hotel
Stayed one night at Tru by Hilton and had a great experience. The room was clean, modern, and perfect for a quick stay. Staff was friendly and check-in was easy. The lobby was a bright vibe and breakfast in the morning was simple. Rooms are on the smaller side, but it was exactly what I needed for an overnight stay.