Someone needs to teach some manners and hospitality to the owner of this dumpster - Mr Deepak. S#it services and amenities and wants to charge a bomb with advance without which the guy won’t give you a booking. Doesn’t know how to run a business and won’t take accountability when he causes inconvenience. This was the first time I had to leave the hotel coz of someone’s unprofessionalism in the middle of the night. No in-house restaurant: they’ll just handover you a random restaurant’s menu and ask you to call them and order . A restaurant which doesn’t even take calls. Rooms small AF you’d feel claustrophobic. And don’t make the mistake of bringing your parent there coz Mr Deepak thinks it’s perfectly fine if the lift doesn’t work when power cuts off frequently during monsoons while he is going to chill in his spacious office on the ground floor. And the arrogance of this guy when you point out the flaws. Deepak Sahab, if ‘this is no way to talk to an owner’, then ‘this is no way to treat your guest’ either sir. Your juniors had much more compassion and empathy. Go intern under them and learn a thing or two. Personal recommendation - DHRUV PALACE HOTEL opposite to this dump is a much better place with much better people. I’d recommend that. :)
1.0分
其他
展开
Horrible, don't think of booking it ever
Poor service, untidy room, all shabby linen, no soap or towels till you specifically ask, rude staff, broken cups for tea which you get after several requests, not at all worth its price. Would never ever recommend and I think it's a shame that such important places have such pathetic places.
2.0分
其他
展开
I didn’t like:
1. They don’t have door bell.
2. Staff is not supportive.
3 Kitchen is not available if you need anything you will have to go out and have.
4. That should have call on landline if anything comes up from reception however they sent house keeping people and they knocked the door unlimited times,
3.0分
其他
展开
Very poor
Reception was responsive though cleanliness of bed was terrible and staff could not provide clean comforter and very bold to say that hotel didn’t have any clean comforter. We have to live with cover of comforter as a cover. Early morning no tea or coffee. It took their sweet time to serve. Staff education requires to handle customer.
Someone needs to teach some manners and hospitality to the owner of this dumpster - Mr Deepak. S#it services and amenities and wants to charge a bomb with advance without which the guy won’t give you a booking. Doesn’t know how to run a business and won’t take accountability when he causes inconvenience. This was the first time I had to leave the hotel coz of someone’s unprofessionalism in the middle of the night. No in-house restaurant: they’ll just handover you a random restaurant’s menu and ask you to call them and order . A restaurant which doesn’t even take calls. Rooms small AF you’d feel claustrophobic. And don’t make the mistake of bringing your parent there coz Mr Deepak thinks it’s perfectly fine if the lift doesn’t work when power cuts off frequently during monsoons while he is going to chill in his spacious office on the ground floor. And the arrogance of this guy when you point out the flaws. Deepak Sahab, if ‘this is no way to talk to an owner’, then ‘this is no way to treat your guest’ either sir. Your juniors had much more compassion and empathy. Go intern under them and learn a thing or two. Personal recommendation - DHRUV PALACE HOTEL opposite to this dump is a much better place with much better people. I’d recommend that. :)
Horrible, don't think of booking it ever
Poor service, untidy room, all shabby linen, no soap or towels till you specifically ask, rude staff, broken cups for tea which you get after several requests, not at all worth its price. Would never ever recommend and I think it's a shame that such important places have such pathetic places.
I didn’t like:
1. They don’t have door bell.
2. Staff is not supportive.
3 Kitchen is not available if you need anything you will have to go out and have.
4. That should have call on landline if anything comes up from reception however they sent house keeping people and they knocked the door unlimited times,
Very poor
Reception was responsive though cleanliness of bed was terrible and staff could not provide clean comforter and very bold to say that hotel didn’t have any clean comforter. We have to live with cover of comforter as a cover. Early morning no tea or coffee. It took their sweet time to serve. Staff education requires to handle customer.