酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the well-kept surroundings and the beautiful beaches during your visit.We’re sorry to learn that Room 4 felt smaller than you expected and that the layout made it inconvenient for storing your suitcase. Some of our historic rooms do have unique features—including sloping floors—that reflect the age and character of the property, but we understand this may not suit everyone’s preferences. For future stays, we’d be happy to recommend one of our larger room types to provide a more comfortable experience.We truly appreciate your comments, as they help us improve, and we’re pleased you still enjoyed the overall location and atmosphere. We hope to welcome you back again for a longer stay in a room that better fits your needs.—The Surf City Hotel Team
5.0分
其他
展开
Stayed for thanksgiving weekend. Room was clean and ready and warm when we got there at 10pm. Instructions for self check in were easy and clear. Bed was very comfy. Would happily stay again.
展开
酒店回复: Thank you so much for the wonderful 10/10 review! We’re thrilled to hear that your Thanksgiving weekend stay was comfortable and that the room was warm and ready for your late arrival. It’s great to know the self check-in instructions were clear and that you enjoyed the comfy bed. We’d be delighted to host you again anytime!Safe travels, and thanks again for choosing us.
5.0分
情侣出游
Rooms are comfortable,property manager always friendly.Very quiet because its November,which was nice.
展开
酒店回复: Thank you so much for your 10/10 review! We're glad to hear you found the rooms comfortable and that our property manager made you feel welcome. November is indeed a peaceful time here, and we’re happy you enjoyed the quiet atmosphere. We appreciate you choosing Surf City Hotel and hope to welcome you back again soon!— Surf City Hotel Management
5.0分
其他
展开
I enjoyed my stay here. The room wasn’t fancy but it was clean and quiet and it nicely served my needs. My only complaint is the fact that there was no chair in the room. I don’t think this is too much to expect from a hotel. I am not a fan of sitting on the bed but really you aren’t left with much of a choice. But as long as this hotel continues with their reasonable rates (they really were a much fairer price than most properties), I’ll stay here again.
展开
酒店回复: Thank you so much for your 10/10 review and for choosing to stay with us! We’re happy to hear that you found your room clean, quiet, and fairly priced—it’s always our goal to provide a comfortable experience at a reasonable rate.We also appreciate your feedback about the chair. We understand that having a seating option other than the bed is important, and your comment is very helpful as we look at ways to improve our rooms.We’re glad to know you’d return, and we look forward to welcoming you back again on your next visit to Surf City!—The Surf City Hotel Team
4.0分
其他
展开
Cute, clean shore motel
We stayed in a king room in the inn portion and it was perfect for a couple of days.Clean, close to beach, walking distance to some restaurants and shops. Easy, friendly check in. FYI: If you're expecting The Four Seasons, you will be disappointed. This is the perfect shore motel.
展开
酒店回复: Thank you for your thoughtful review! We’re so glad you enjoyed your stay in our Inn king room and that you found everything clean, comfortable, and convenient to the beach, restaurants, and shops. We also appreciate your kind words about our friendly check-in team. We hope to see you back again soon for another relaxing getaway!
4.0分
其他
Staff was friendly and helpful, location is great, the room and the hotel overall was clean and well-kept.
展开
酒店回复: Thank you for sharing your feedback! We’re so glad you found our team friendly and helpful and that you enjoyed our convenient location. It’s also wonderful to hear you found both your room and the hotel overall clean and well-kept. We truly appreciate your kind words and hope we’ll have the pleasure of welcoming you back again soon!
5.0分
情侣出游
展开
Great one night stay! Nice that they have a bistro on-site with music and a nice outdoor seating area. Very pleasant late season stay! Celebrated my birthday there over the weekend.
展开
酒店回复: Thank you so much for the perfect rating and for choosing to celebrate your birthday with us! We’re delighted to hear you enjoyed your one-night stay, especially the bistro, live music, and outdoor seating. Late-season visits have such a special charm, and we’re glad you had a pleasant experience with us. We hope to welcome you back for another celebration—or just a relaxing getaway—soon!
4.0分
其他
展开
Overall the hotel was very nice. It was clean and well kept. The downside was window AC units and quite a bit of ambient light from the streets. The staff was super friendly and accommodating. The location is awesome so it makes up for anything negative.
展开
酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the hotel clean, well-kept, and enjoyed our friendly, accommodating staff. We agree—our location is one of our best features, and we’re happy it added to your stay.We appreciate your comments about the window AC units and the ambient street lighting. We’ll certainly keep this in mind as we look for ways to make our guests’ stays even more comfortable.We hope to welcome you back again soon for another enjoyable visit!—Surf City Hotel Management
3.0分
其他
展开
Clerk at register desk helpful. Told him bathroom not very clean,tolet bowl, floor , shower, he sent someone soon. Trouble was attendant did not clean toilet or shower floor etc. Clerk said shower floor had stain.
Guitar player from 5 to 9 was excellent. Unfortunately I was trying to take a nap and he was right under me in the restaraunt.
Town is quiet after Labor Day.,Really relaxing.
展开
酒店回复: Thank you for your feedback. We’re glad to hear that you found our front desk staff helpful. At the same time, we’re very sorry that the housekeeping follow-up did not meet your expectations. Cleanliness is something we take seriously, and we’ll be reviewing this with our team to ensure these issues are addressed properly moving forward.We appreciate your note about the music carrying into the rooms above as well. While many of our guests enjoy the live entertainment, we understand that it can sometimes be disruptive and we’ll continue to look at ways to balance both experiences.We’re happy you found the town relaxing after Labor Day and hope you’ll consider giving us another opportunity to provide you with an even better stay.—Surf City Hotel Management
5.0分
家庭亲子
The hotel staff were very nice. The room was nice- it was clean. Close to the beach
展开
酒店回复: Thank you so much for your perfect score! We’re happy to hear you enjoyed your clean, comfortable room and that our staff helped make your stay pleasant. Our location near the beach is one of our favorite features too! We appreciate your kind words and hope to welcome you back to The Surf City Hotel soon.
拥挤、嘈杂，靠近海滩
4号房间非常小。我们没法把行李箱带进房间。我们从车里拿了几件衣服和一把牙刷。地板很倾斜。住一晚还可以，但我不想住太多。周围环境很好，维护得很好！海滩很美，虽然很多海滩因为淡季而关闭了。
Stayed for thanksgiving weekend. Room was clean and ready and warm when we got there at 10pm. Instructions for self check in were easy and clear. Bed was very comfy. Would happily stay again.
Rooms are comfortable,property manager always friendly.Very quiet because its November,which was nice.
I enjoyed my stay here. The room wasn’t fancy but it was clean and quiet and it nicely served my needs. My only complaint is the fact that there was no chair in the room. I don’t think this is too much to expect from a hotel. I am not a fan of sitting on the bed but really you aren’t left with much of a choice. But as long as this hotel continues with their reasonable rates (they really were a much fairer price than most properties), I’ll stay here again.
Cute, clean shore motel
We stayed in a king room in the inn portion and it was perfect for a couple of days.Clean, close to beach, walking distance to some restaurants and shops. Easy, friendly check in. FYI: If you're expecting The Four Seasons, you will be disappointed. This is the perfect shore motel.
Staff was friendly and helpful, location is great, the room and the hotel overall was clean and well-kept.
Great one night stay! Nice that they have a bistro on-site with music and a nice outdoor seating area. Very pleasant late season stay! Celebrated my birthday there over the weekend.
Overall the hotel was very nice. It was clean and well kept. The downside was window AC units and quite a bit of ambient light from the streets. The staff was super friendly and accommodating. The location is awesome so it makes up for anything negative.
Clerk at register desk helpful. Told him bathroom not very clean,tolet bowl, floor , shower, he sent someone soon. Trouble was attendant did not clean toilet or shower floor etc. Clerk said shower floor had stain.
Guitar player from 5 to 9 was excellent. Unfortunately I was trying to take a nap and he was right under me in the restaraunt.
Town is quiet after Labor Day.,Really relaxing.
The hotel staff were very nice. The room was nice- it was clean. Close to the beach