酒店回复: Dear Josephine,We sincerely thank you for taking the time to share your experience at our property and for awarding us such an excellent score. We are delighted to read that you enjoyed our privileged location close to the Louvre and many museums, as well as the classic charm of our suites and their Parisian balconies.Your kind words regarding the friendliness of our team and the quality of the facilities are greatly appreciated. We are also pleased to know that the culinary diversity of the neighborhood enhanced your stay. Regarding breakfast, we have taken good note of your remarks and are working on adding more variety to further enrich our guests’ experience.It was a true pleasure to welcome you, and we look forward to hosting you again very soon for another unforgettable stay in Paris.With our warmest regards,Julie - La Clef Louvre Front Desk

酒店回复: Dear Antingxiaohan,Thank you very much for sharing your feedback with us. We are delighted to read that you appreciated the hotel’s central location, the convenience of the nearby metro lines, as well as the comfort and configuration of your suite.We also sincerely appreciate the photos you included of the surrounding area — they capture the atmosphere beautifully and will be helpful for future travelers.Regarding your note about the washer-dryer, we are grateful for your observation. Feedback like this helps us to continually improve the comfort and practicality of our facilities for our guests.Paris offers a wide variety of dining experiences, and we are pleased to know that you were able to explore and enjoy some of the local options during your stay.We truly value your comments and hope to have the pleasure of welcoming you again on your next visit to Paris.Warm regards,EkaterinaLa Clef LouvreFront Desk

酒店回复: Dear guest, Thank you for taking the time to share your feedback following your stay at La Clef Louvre Paris.We are truly sorry to hear that certain aspects of your experience did not meet your expectations. The comfort and satisfaction of our guests are at the heart of our priorities, and we take all feedback seriously as part of our continuous efforts to enhance our service.We fully understand how an unexpected technical issue - especially during the night—can be frustrating, and we regret that this situation affected your overall impression. Our team is committed to addressing such matters as efficiently as possible, while doing their best within the logistical constraints that can arise during high occupancy periods.Regarding your interaction with our staff, please be assured that courtesy and professionalism remain essential values for us. We sincerely regret if your experience gave you a different impression.We genuinely hope to have the opportunity to welcome you back in the future, so we may offer you the seamless and high-quality experience you were expecting.Thank you again for your valuable feedback, which helps us continuously improve and strive for excellence with every guest.Best regards, Marie-Amélie, Assistant Manager

酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the difficulty in locating the property, lack of assistance with luggage, and issues with the heating system and in-room telephone are deeply concerning to us. We understand how frustrating this must have been, especially when the promised heater was not delivered promptly.Please be assured that this does not reflect the level of service we strive to provide. We are reviewing these matters with our team to ensure such situations do not occur again. Your comfort and satisfaction are our top priorities, and we regret that we fell short on this occasion.If you would like to discuss your experience further, please feel free to contact us directly . We value your feedback and hope to have the opportunity to restore your confidence in us in the future.Kind regards,Nathalie LAUNOY Manager

酒店回复: Dear Guest,Thank you for taking the time to share your experience with us.We are happy to read that you enjoyed our location in the center of Paris. Indeed, we are few minutes away from the main points of interest.We are sorry to hear about your disappointing experience with our washing machine. Rest assured that we are doing everything we can with our technical team to prevent this situation from happening again.The well-being of our customers is very important to us, and we work hard every day to provide a service that meets your expectations.We hope to have the pleasure to welcome you back soon at La Clef Louvre to show you our improvements.Best regards,FlorenceDeputy Manager

酒店回复: Dear Hester, Thank you sincerely for your kind review and recommendation. We are delighted to hear that you enjoyed our central location, the quality and spaciousness of our rooms, as well as the excellent value of our property.Your satisfaction is a true source of motivation for our entire team. We would be honored to welcome you again on your next visit to Paris.Kind regards,Marie-Amélie Leveque

酒店回复: 尊敬的嘉美： 非常感谢您亲切的评价以及对我们入住体验的评价。我们很高兴得知您入住愉快，并欣赏套房的地理位置和舒适度。 我们尤其感谢您分享的房间装饰精美的照片——能够从客人的角度出发，并了解房间的氛围对他们的入住体验产生了积极的影响，我们总是感到欣慰。 您的评论对我们非常宝贵，我们希望再次欢迎您光临，再次享受巴黎之旅。 此致， Ekaterina La Clef Louvre 前台

酒店回复: Dear Aiqinhaikafeimake,Thank you so much for your wonderful review! We’re thrilled to hear that you had such a comfortable and enjoyable stay with us. It’s great to know that you appreciated our prime location, the service, and the amenities in the room, including the kitchen and washing machine. We’re also glad that our team made you feel at home, and we’ll be sure to pass on your compliments to Xiao Shen and our Shanghai colleague. Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip to Paris!Best regards,Julie

酒店回复: Dear guest, Thank you very much for sharing your wonderful feedback following your stay at La Clef Louvre Paris. We are delighted to know that you enjoyed our spacious suites, the comfort of the kitchenette, and the hospitality of our team.Your kind words are truly appreciated and will be shared with the entire staff. We hope to have the pleasure of welcoming you again very soon for another excellent stay in the heart of Paris.Warm regards,Marie-Amélie, Assistant Manager

酒店回复: Dear guest, Thank you for sharing your positive experience with us! We’re so glad you enjoyed our prime location, which allows easy access to some of Paris' most iconic attractions. We truly hope you had a memorable time exploring the Louvre, Orangerie, and Orsay.We look forward to welcoming you back for another wonderful stay!Best regards,Marie-Amélie