酒店回复: We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again soon.Best regards,The Imperial Hotel and Convention Centre Phitsanulok
酒店回复: Dear Guodongxiansheng,We thank you very much for staying at The Imperial Hotel and Convention Centre Phitsanulok during your recent stay here in Phitsanulok and are pleased that you have taken the time to review our hotel. It is through valuable comments like your very own that we can improve our services to match the demands of our discerning and loyal clientele.Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our team, where immediate improvements to room checking procedures will be implemented. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future.In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty. Looking very much forward to being at your service again in the future.Kind regards,Waraporn UppamayeRoom Division Manager
酒店回复: Dear Valued Guest,First of all, we would like to thank you very much for choosing The Imperial Hotel and Convention Centre Phitsanulok as your choice of accommodation while staying in Phitsanulok. Your comments regarding the air conditioning controls are very old ,buffet limit selection and no chinese food will definitely help us to improve the standard of our services.We hope to have a chance to welcome you back to our hotel again on your next visit , thank you for having stayed with us and for your kind contribution.Kind regards,Waraporn UppamayeRoom Division Manager
泳池非常大，房间非常满意，楼下景色也很美，楼台外面有个湖，早上好多人在晨跑。我们自己定了外面，小哥不会中文但是简单后天放在了大堂，还等着我取完再走
这次入住彭世洛帝国酒店及会议中心的体验，真的可以说是泰国旅行中最糟糕的一次，完全刷新了我对“老酒店”的认知下限。设施：年久失修，安全堪忧，酒店的设施老旧到令人发指，完全是上世纪的产物。
• 卫浴问题：浴室的淋浴喷头水流极小，热水时冷时热，淋浴需要站在浴缸里。瓷砖缝隙里全是发黑的霉斑。马桶冲水无力，每次使用后都需要反复按压。
房间里角落还有一件以前留下的衣服。
酒店户外的环境还尚可……
老酒店了，位置有点偏，空调控制器很古老，因为赶上当地联谊会住客尚多一些，平时应该住的人很少，自助餐样式比较少没有中式！
房间大小合适，床很舒服，空调也够凉。但半夜空调噪音很大，一阵阵的响，吵得我一整晚都没睡好。
睡觉的时候能听到远近的开关门声、楼上拖拽椅子的声音、隔壁房间的排水声，还有自己房间空调的噪音，简直“热闹非凡”。
房间宽敞、干净，员工很友善，乐于助人。泳池也很大。
工作人员服务非常好。
房间干净整洁。
早餐选择多样。
酒店干净整洁，食物美味可口，地理位置优越，靠近市中心，服务态度也很好。
总的来说还不错，员工服务很好，早餐味道也还可以。就是泳池关门有点早。
太旧了，房间很小，和网上的图片不符。
房间的床铺和枕头整体来说都不错。电器设施还可以。虽然空调噪音有点大，但制冷效果很好。卫生间看起来有点旧，但使用没问题。电视机虽然是老款，但也能正常打开。虽然房间不是特别干净，有壁虎在房间里跑来跑去还发出叫声，但这并没有吓到我。