酒店回复: Dear Valued Guest,Thank you for taking the time to share your experiences during your stay at Muong Thanh Grand Ha Long Hotel.We are delighted to receive your positive feedback. Your recognition is a great source of motivation for us to continuously improve and enhance our guest experience.We sincerely appreciate it and look forward to the opportunity of welcoming you and your family back in the near future.Wishing you continued luck and success in life!Sincerely,Hoang Trung DucHotel General Manager
酒店回复: Dear Valued Guest, We understand your disappointment with the recent bad experience, we are fully responsible and have taken measures to adjust the service at the hotel, we are very sorry for the poor service. As expected, once again we apologize for the inconvenience and look forward to your acceptance of our apology, we look forward to having the opportunity to improve your experience next time. next stay at the hotel. Sincere apologies and thanks Thanks and best regards,Hoang Trung DucGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Mường Thanh Grand Hạ Long hotel.We are delighted to learn that you enjoyed your stay with us.We appreciate your feedback and look forward to welcoming you back soon.From General ManagerHoang Trung Duc (Mr)
入住体验非常好，酒店前台会英文和中文，服务态度很好，还帮忙订了去河内机场的车票。房间卫生很干净，窗户很大，视野很宽阔，能俯视下龙湾。
我订了家庭房。孩子们很喜欢，景色也很美。唯一的遗憾是电视太旧了，希望可以升级成智能电视，会更棒的！
房间设施很旧，浴缸里的水没有办法排出去，整个房间设施都很旧看着跟图片不一样，不值300多，值100多的价，早餐特别差，我们越南时间7点过去吃的，很多菜都是冷的，特别是培根都是冷冰冰的！
早餐不错 酒店四星 环境很好 有按摩和健身地 旁边都是酒吧和餐厅 非常棒 下次还会入住的 离海边也非常近 一公里左右距离
房间很大，住着很舒服，有浴缸，但是按摩功能用不了。价格合理，越南早餐，河粉很好吃。
很久以前也住过这家酒店，当时觉得还不错，所以这次又预订了，感觉还是和以前一样好。房间非常干净，隔音效果也很好，非常满意。
我再也不会选择这家酒店了。这是我住过的该集团旗下酒店中最糟糕的一次体验。附近有很多类似品质的酒店，但服务和体验都比这家好得多。
这家酒店根本达不到四星级的服务水平或待客之道。
中国游客真是太多了！大堂、电梯，尤其是早餐区，简直惨不忍睹！
我订了家庭房，本以为会很宽敞，没想到简直是宽敞得惊人😅 浴室也超级大，房间里还有按摩浴缸！入住任何旅游目的地时，芒青酒店都是我的首选。虽然这家芒青酒店比其他分店离太阳广场远一些，但房间面积很大，我觉得非常舒适，而且也算不上太远。
我在出差期间住得很愉快。这家酒店能看到下龙湾的美景，员工很友善，食物也很棒。浴室很宽敞干净，还有浴缸。床也很舒服。对于我的旅程来说，这是一个性价比很高的好选择。