酒店回复: Hello Jonathan. Thank you for your feedback of your recent stay. I want to offer my sincerest apologies and thank you for your patience with our staff during your check in. We are a dual property with 2 different locations and I know that can be a little confusing while booking. If you ever find yourself in the area again, we would love to invite you to stay at our Ramada Plaza location and give you a proper experience.
酒店回复: Thank you so much for your feedback MaryBeth! I'm pleased to hear you enjoyed the convivence and location. We will review your remarks and concerns about the comfort and quality of some things during your stay and make the necessary improvements. It is our hope to welcome you back to our property again soon!
5.0分
家庭亲子
原文
翻译提供方:Google
真的非常好
位置非常好
价格非常非常实惠
我推荐它,我会很容易回到那里
展开
酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you found our location to be excellent and our pricing very affordable. It’s fantastic to know that you would recommend us and are considering a return visit. Your kind words mean a lot to us and will be shared with our team. We look forward to welcoming you back and providing another great experience. Thank you again for your feedback and recommendation!
酒店回复: Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our service. We aim to provide all of our guests with a high-quality experience, and it appears we've missed the mark here. We hope for the opportunity to welcome you back in the future to provide a much better standard.
发霉很严重,而且摇摇欲坠。不会再住那里了。电脑老是坏。制冰机和洗衣机也坏了。
非常适合家庭入住,一切都很便利。
我预订的是海景房,结果开了3小时车,却住进了街对面一个破旧的房间,非常不舒服,噪音也大得让人受不了。我今年64岁了,光是把行李搬到房间就费劲,几乎没怎么睡觉,根本没休息好,真是一次糟糕的假期。
请给大家都加薪吧!
价格实惠
这家酒店距离美丽的海滩很近,价格非常实惠。房间很好。床很舒服,空调运转良好,但我们没有卫生纸、干净的毛巾、备用肥皂/洗发水。我们不得不自己从女佣的车里拿一些东西,她为白天离开的顾客打扫房间。她已经五天没有来过我们的房间了。
办理入住非常非常慢。不得不提醒他们两次给我找零。他们扣留了我的驾照,我不得不第二天去取回(没有打电话也没有送我……尽管他们知道我在哪里)。他们还不告诉我就给我安排了主楼对面的房间。再也不来了。
选择这里是因为位置很方便!房间闻起来很干净,而且布置得很好。床单上有奇怪的污渍 - 熨斗?毛巾有点粗糙。但是 - 停车非常方便。我们住的不是海景房,可以直接走到停车场上取车。
真的非常好
位置非常好
价格非常非常实惠
我推荐它,我会很容易回到那里
我们的房间在照片上看起来非常漂亮,但实际上并非如此,这是一个每晚 60 美元的酒店房间,现在是淡季,我提前预订了房间,包括所有税费,每晚大约 175 美元,房间看起来像是 25 年前的,保养有明显的缺陷,床上用品不达标,床上的床单基本上是用来盖毯子的,没有被子或毯子,他们给了我们一个位于酒店旧楼的房间,而不是新楼,所以显然他们给你看了一张新楼的照片,然后以同样的价格给你安排了一个旧房间。我本来想抱怨一下,但我们入住时是凌晨 12:30,我们只在那里呆了 29 个小时,但住宿并不愉快,淡季花了 350 多美元,我期待更好的,你应该抱怨一下。没有免费设施,没有早餐,什么都没有。房间质量很差。镜子上有牙膏。
一般好
早上 6:30 房间准备就绪没有客房服务。恶臭味