酒店回复: We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.We hope to see you soon.Thank you,
5.0分
其他
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Washers and dryers reasonably priced. $2 & $2.25 respectively. Excellent for the price. Hot water could be hotter. Limited channels on television. Staff is very helpful.
酒店回复: Thank you for your great rating! We hope to have you back soon.
2.0分
其他
MOD John was rude and blocked me from checking in. His attitude was poor. John has no business being in his role.
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酒店回复: We apologize for the inconvenience. We'll speak with the staff to make improvements.
2.0分
其他
Staff, John was rude and unprofessional. He refused to let me check in after i was checked out for 5 days.
酒店回复: We apologize for the inconvenience!
1.0分
其他
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John refused my entery. John cited the cities 28.day stay rules. I had checked out ! For 4.5 days, law says 2 days. John,.was.rude, unprofessional and NOT AN ADVOCATE of me !!!! His customer.!!.John does NOT belong in his role. His customer service is the worse ive ever experienced in the Hotels Business.
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酒店回复: We apologize for the inconvenience. We'll speak with the staff to make improvements.
一分钱一分货，没什么可抱怨的。
我去沙姆堡参加为期两天的会议，由于我独自旅行，真的需要一个舒适的住处，所以选择了更经济实惠的住宿地点。
抵达后，酒店接待了我，并给了我房卡。我开车去了侧门，因为那里离电梯更近。我想这应该不是酒店的错，但我知道有人在非吸烟区吸烟。
我住在***酒店二楼*****。我很庆幸那股味道不是从我的房间传来的：我住的房间闻起来一点也不干净。我从家里带了清洁喷雾以防万一，房间确实不干净。我不得不把柜台、桌子和洗手池的台面擦干净。它们又脏又黏。我本来想叫工作人员上来检查一下房间，但后来决定不这么做了。
第二天早上，我去前台问客房服务人员，他们直到我离开才打扫房间。前台工作人员当时正在打电话，我不得不引起他们的注意。他很友善，很有礼貌，但告诉我房间每周打扫一次。我猜这就是为什么我被分配的房间会有那种味道。
虽然我是个狂热的爱狗人士，但当我试图进门时，从出口出来的狗都很大。这位先生有两只，几乎控制不住它们。
不过，一分价钱一分货，所以我不会太生气。我只是不记得这家连锁酒店在设施、员工专业度和清洁度方面如此懈怠。
这家酒店是无烟酒店，房间里却弥漫着难闻的香烟味。整个房间都臭气熏天。浴室里有虫子，浴缸里有头发。房间不干净。
咖啡很美味，一切都很好
好的
非常好
Washers and dryers reasonably priced. $2 & $2.25 respectively. Excellent for the price. Hot water could be hotter. Limited channels on television. Staff is very helpful.
MOD John was rude and blocked me from checking in. His attitude was poor. John has no business being in his role.
Staff, John was rude and unprofessional. He refused to let me check in after i was checked out for 5 days.
John refused my entery. John cited the cities 28.day stay rules. I had checked out ! For 4.5 days, law says 2 days. John,.was.rude, unprofessional and NOT AN ADVOCATE of me !!!! His customer.!!.John does NOT belong in his role. His customer service is the worse ive ever experienced in the Hotels Business.