酒店回复: Hi Guest,Thank you for staying with us and for leaving us a great score. We appreciate you and looking forward to your next visit to the Midland area and hope you stay with us again.Best Regards,Mainstay Suites MangementMidland TX
5.0分
其他
原文
翻译提供方：Google
伟大的
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Midland. Your feedback about your stay with us is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Smeet PanwalaMainStay Suites Midland
5.0分
其他
原文
翻译提供方：Google
都好
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Midland. As a guest you are truly valued. Your feedback is very important to us and we are so pleased to receive a perfect score. We hope to see you again soon. Sincerely, Mainstay Suites Management
3.0分
其他
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To clean room daily or at least make bed and clean towels. I decided to just go purchase a st of towels instead.
I did questioned staff about doing room he said they do not clean them daily. if that is the case leave some supplies for customer to clean at least. You pay a per day i believe cleaning, making Bed and at least clean towels daily is not a burden for your Hotels.
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酒店回复: Thank you for your feedback. We strive to be the best extended stay, and will take this upon consideration.
1.0分
其他
Asked for a shower chair yesterday evening and again this morning never received one. There was no paper plates at the breakfast bar this morning.
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酒店回复: Dear Guest, We would like to thank you for taking the time to leave us a review. We apologize we fail to meet your expectations. We definitely look into this matter and do hope you stay with us again to get a better impression. Best Regards, Mainstay Suites Management
3.0分
其他
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Nice room size
They don't clean/service your room unless you ask them to. Saw small cockroaches in our room. Breakfast is ok. Had to ask for a new tv remote. First room they gave us smelled like an ashtray. We quickly got a new one.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Midland.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with service room and cockroaches issue . Your satisfaction is important to us as a valued Choice Privileges Platinum member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Smeet PanwalaMainStay Suites Midland
2.0分
其他
The room smelled and the carpet was worn, soiled and possibly moldy. I would have asked for another room but we had minimal time before our dinner reservation.
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酒店回复: Dear Guest, We would like to thank you for taking the time to leave us a review. I apologize we fail to meet your expectations. we will definitely bring this with our housekeeping department. Again, sorry for any inconvenience you had. We do hope you stay with us again to get a better impression. Best Regards, Mainstay Suites Mangement
5.0分
商务出差
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I enjoyed the comfort of the bed and linens the most! We travel alot and I will say Mainstays bedding was impressive. The size of the room and the little extras in the kitchenette makes this my new top choice for long stays in Midland.
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酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Midland. As a guest you are truly valued. Your feedback is very important to us and we are so pleased to receive a perfect score. We hope to see you again soon. Sincerely, Mainstay Suites Management
服务一般，房屋条件比较老。
房间干净。早饭，晚饭均有，
一切都非常好
伟大的
都好
To clean room daily or at least make bed and clean towels. I decided to just go purchase a st of towels instead.
I did questioned staff about doing room he said they do not clean them daily. if that is the case leave some supplies for customer to clean at least. You pay a per day i believe cleaning, making Bed and at least clean towels daily is not a burden for your Hotels.
Asked for a shower chair yesterday evening and again this morning never received one. There was no paper plates at the breakfast bar this morning.
Nice room size
They don't clean/service your room unless you ask them to. Saw small cockroaches in our room. Breakfast is ok. Had to ask for a new tv remote. First room they gave us smelled like an ashtray. We quickly got a new one.
The room smelled and the carpet was worn, soiled and possibly moldy. I would have asked for another room but we had minimal time before our dinner reservation.
I enjoyed the comfort of the bed and linens the most! We travel alot and I will say Mainstays bedding was impressive. The size of the room and the little extras in the kitchenette makes this my new top choice for long stays in Midland.