酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It is wonderful to know our location suited your plans well and that the cleanliness of the property left a positive impression during your visit. Our team takes great pride in maintaining a comfortable and welcoming environment for every guest, and your recognition means a great deal. It would be a pleasure to welcome you again at Residence Inn Port Arthur whenever your travels bring you back to Port Arthur. Residence Inn Port Arthur Leadership Team
酒店回复: Dear Tritima, Thank you for choosing to stay with us at Residence Inn Port Arthur. We are glad to know you had a pleasant stay overall and that our clean facilities, along with complimentary breakfast, enhanced your time with us. That said, we care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Cody Ledsworth, General Manager
3.0分
家庭亲子
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This was my 2nd time staying at this location and the first time they would offer you water and snacks at the entrance, everything was good until I found a insect on my bed underneath the right pillow, it looked dried
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酒店回复: Dear Guest, We are delighted to read that this was your second stay with us. That's the highest praise we could ever receive from you. However, we apologize for the oversights by our housekeeping team. This will be addressed appropriately, and we look forward to another opportunity to provide you with a flawless visit. We appreciate your kind review and look forward to your next stay with usResidence Inn Port Arthur Leadership Team
5.0分
情侣出游
Great property!! This is my third stay and it won’t be the last.
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酒店回复: Dear Guest, We are delighted to read this was your third stay with us. That's the highest praise we could ever receive from you. Thank you also for letting us know how satisfied you were with our property. We appreciate your kind review and look forward to your next stay at Residence Inn Port Arthur.Residence Inn Port Arthur Leadership Team
5.0分
其他
Love this hotel l!
Best room coffee I’ve ever had!
There breakfast is very good
Excellent service from the staff
Will stay here every time I’m in the area!
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酒店回复: Dear Julie, Thank you for the kind review. It is always a pleasure to read from our guests. Our staff works hard to deliver outstanding service along with clean, comfortable accommodations, and we value your compliments. We are also pleased to know that you enjoyed our delicious breakfast offerings and the refreshing coffee. We appreciate you saying we will now be your hotel of choice any time you are in the area. Thank you for choosing Residence Inn Port Arthur; we look forward to seeing you soon.Residence Inn Port Arthur Leadership Team
5.0分
家庭亲子
We visit Port Arthur often and only stay at this property.
The staff is very nice and helpful and the rooms are always clean.
5.0分
家庭亲子
I loved it. It's a great hotel, bedrooms and I love everything. 10 stars 🌟 😊
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酒店回复: Dear Anny, We appreciate your generous ratings and are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. Thank you for choosing to stay with us at Residence Inn Port Arthur. We appreciate your kind review and hope to welcome you back soon.Residence Inn Port Arthur Leadership Team
4.0分
其他
Had to check out early due to unforseen circumstances and was not refunded any money
5.0分
其他
We always stay at this Residence Inn when visiting family in Port Arthur. It’s convenient and clean with large suites
5.0分
商务出差
The hotel is very clean, the staff is very friendly and they have the best breakfast buffet I've ever had.
位置优越，非常干净。
酒店干净而现代。我们有冰箱、微波炉、水槽、盘子等，非常棒，还有一台能用的空调。还有免费早餐、免费停车，杂费只需 20 美元。不过我们的地毯上有污渍，酒店设施不多，也没有人愿意帮忙拿行李，但除此之外，一切都很棒。
This was my 2nd time staying at this location and the first time they would offer you water and snacks at the entrance, everything was good until I found a insect on my bed underneath the right pillow, it looked dried
Great property!! This is my third stay and it won’t be the last.
Love this hotel l!
Best room coffee I’ve ever had!
There breakfast is very good
Excellent service from the staff
Will stay here every time I’m in the area!
We visit Port Arthur often and only stay at this property.
The staff is very nice and helpful and the rooms are always clean.
I loved it. It's a great hotel, bedrooms and I love everything. 10 stars 🌟 😊
Had to check out early due to unforseen circumstances and was not refunded any money
We always stay at this Residence Inn when visiting family in Port Arthur. It’s convenient and clean with large suites
The hotel is very clean, the staff is very friendly and they have the best breakfast buffet I've ever had.