Don't think about getting the spinach, bacon,butternut rissoto....just get it.
OMG delicious!!!!!
Overall quality of food in the Shore restaurant was good . However, service was a little lacking.There was only bartender and a maybe one waitress, it seemed. Our waitress lacked a pep in her step and did not seem to assist, or they did not seem to work together as a team to take care of customers.
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酒店回复: Thank you for sharing such a fun and flavorful review. It is great to hear that the spinach, bacon, and butternut risotto was a standout dish that you would recommend without hesitation, and that the overall food quality at Shore made your visit enjoyable. At the same time, it is disappointing that the service did not feel as attentive or coordinated as it should have. Guests should always feel supported and cared for throughout their meal, and your comments will be shared with our internal team so the experience in the dining room matches the delicious plates coming from the kitchen. We appreciate you taking the time to share your thoughts and hope your next visit brings both amazing food and service that shines just as brightly.Sincerely,Rick NormanGeneral Manager
4.0分
情侣出游
Was disappointed in the restaurant. We stayed there last year and was a variety of menu options. This year not so much.
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酒店回复: Dear Jean,Thank you for taking the time to share your feedback about your recent stay. We’re glad to know you chose to return, but we’re sorry to hear the menu at Shore didn’t offer the same variety you enjoyed last year. We understand how changes in dining options can affect the overall experience, and your comments will be shared with our culinary team as they continue to review and refine offerings. We hope you’ll visit again so we can provide a stay that feels more in line with what brought you back in the first place.Sincerely, Rick Norman General Manager
4.0分
家庭亲子
The property stay was great. The staff were friendly and accommodating. We enjoyed our stay greatly.
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酒店回复: Thank you for choosing Courtyard by Marriott Jekyll Island and sharing your kind review. We are thrilled to know our team and great accommodations helped you have such a great stay. It would be a pleasure to welcome you back for another memorable getaway.Sincerely, Rick Norman General Manager
5.0分
其他
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Great Anniversary Spot
33rd anniversary trip with the fa, great atmosphere and ambiance. Service was excellent, location is perfect very clean rooms, pool restaurant.
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酒店回复: Dear Darien,Thank you for celebrating such a special occasion with us and sharing your perfect rating! We are thrilled that our atmosphere, attentive service, and clean rooms helped make your anniversary memorable. It was a pleasure having you as our guests, and we look forward to welcoming you back to Courtyard by Marriott Jekyll Island for another great stay!Sincerely,Rick NormanGeneral Manager
5.0分
情侣出游
Games set up on lawn for guest to play. Bicycles available. Walkway to beach. Close to shopping village.
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酒店回复: Thank you so much for sharing your review. It is wonderful to know you enjoyed the lawn games, bicycles, and the easy walkway to the beach. Having those activities available makes it easier for guests to relax and enjoy their time, and it is great to hear they added to your experience. The proximity to the shopping village is another bonus, and we are delighted that your stay brought together both fun and convenience. Take care, and we hope you return soon!Sincerely,Rick NormanGeneral Manager
4.0分
情侣出游
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I like that it has a full bar and restaurant on the property. Love the huge pool and hot tub. Also like the access to the beach.
What I didn't know is that the hotel is two hotels in one and depending on who's side you stay on gets what amenities. Since we stayed on the courtyard side we did not get complementary breakfast. Plus we had put in reservations for a king size bedroom with a balcony. We did not get a king bed and they told us that the ground level porch/patio facing the parking lot was the same thing as a balcony
Would stay there again but make sure we get on the residency side of the hotel to get the amenities and make sure the room is exactly what we asked for
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酒店回复: Thank you for sharing your experience at Courtyard by Marriott Jekyll Island! We’re delighted you enjoyed our bar and restaurant, along with our pool and convenient beach access. Your insights on room assignments and amenity differences are helpful and will be shared with our team to improve clarity and booking accuracy. We’re glad you’d stay with us again and look forward to welcoming you back for a visit that fully meets your expectations.Sincerely, Rick Norman General Manager
3.0分
其他
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Loved the food, accessible beach, resort prices, requested rooms to be near each other and accessible, but did not get any portion of the request. The staff was very uncaring and did not provide direction even though it was very obvious that there were three members of our party that had mobility challenges.
2.0分
家庭亲子
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This was one of the worst hotels I’ve ever stayed in! Property was unkempt and not updated. Not to mention the bathroom was so disgusting that I had to buy cleaning supplies from a nearby Walmart and clean it. There was no breakfast available and for what I received it was not worth the price by any stretch of the imagination. And if management had at least tried to alleviate my concerns it would have been different but they did not care. Do yourself a favor and chose another location on Jekyll Island.
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酒店回复: Thank you for bringing these concerns to our attention. We’re truly sorry to hear about the condition of the bathroom and the overall state of the property during your visit. What you described falls short of the standards we aim to uphold, and we also regret that you didn’t feel supported by management. Your comments have been shared with our leadership team for immediate review and growth opportunities. Regarding breakfast, please know that this is part of the Courtyard brand. Our attached Residence Inn hotel offers this amenity, and we encourage you to check it out for future stays. We understand your disappointment and appreciate you sharing your perspective, and wish you safe travels.Sincerely,Rick NormanGeneral Manager
4.0分
情侣出游
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Nice relaxing stay. Paid for an ocean view room, but if the only way to view the ocean was to contort your body to see past the neighbors partition.....FALSE ADVERTISING.
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酒店回复: Dear Alicia,Thank you for sharing your experience. We're glad to hear your stay was relaxing, though we're truly sorry the ocean view didn’t meet expectations. Please know that when booking via a third-party site, specific room and view requests are subject to availability and are never guaranteed, though we do our best to honor all requests. It was a pleasure having you here, and we hope to welcome you back soon.Sincerely,Rick NormanGeneral Manager
不
Don't think about getting the spinach, bacon,butternut rissoto....just get it.
OMG delicious!!!!!
Overall quality of food in the Shore restaurant was good . However, service was a little lacking.There was only bartender and a maybe one waitress, it seemed. Our waitress lacked a pep in her step and did not seem to assist, or they did not seem to work together as a team to take care of customers.
Was disappointed in the restaurant. We stayed there last year and was a variety of menu options. This year not so much.
The property stay was great. The staff were friendly and accommodating. We enjoyed our stay greatly.
Great Anniversary Spot
33rd anniversary trip with the fa, great atmosphere and ambiance. Service was excellent, location is perfect very clean rooms, pool restaurant.
Games set up on lawn for guest to play. Bicycles available. Walkway to beach. Close to shopping village.
I like that it has a full bar and restaurant on the property. Love the huge pool and hot tub. Also like the access to the beach.
What I didn't know is that the hotel is two hotels in one and depending on who's side you stay on gets what amenities. Since we stayed on the courtyard side we did not get complementary breakfast. Plus we had put in reservations for a king size bedroom with a balcony. We did not get a king bed and they told us that the ground level porch/patio facing the parking lot was the same thing as a balcony
Would stay there again but make sure we get on the residency side of the hotel to get the amenities and make sure the room is exactly what we asked for
Loved the food, accessible beach, resort prices, requested rooms to be near each other and accessible, but did not get any portion of the request. The staff was very uncaring and did not provide direction even though it was very obvious that there were three members of our party that had mobility challenges.
This was one of the worst hotels I’ve ever stayed in! Property was unkempt and not updated. Not to mention the bathroom was so disgusting that I had to buy cleaning supplies from a nearby Walmart and clean it. There was no breakfast available and for what I received it was not worth the price by any stretch of the imagination. And if management had at least tried to alleviate my concerns it would have been different but they did not care. Do yourself a favor and chose another location on Jekyll Island.
Nice relaxing stay. Paid for an ocean view room, but if the only way to view the ocean was to contort your body to see past the neighbors partition.....FALSE ADVERTISING.