The breakfast was super disappointing. Bring back the old coffee machine; the drip coffee and expired creamers were bad. I chose to stay here just for the foamy coffee. There were no plates out at breakfast time and it took forever for more food to come out. The cereal was a mess, and the yogurt machine doesn't keep the yogurt fresh. Go back to the old way of doing it. Awful staff in the morning and super disappointing breakfast.
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酒店回复: Thank you for your feedback. We’ve recently added fresh fruit, a new yogurt machine with toppings, and flavored creamers. I apologize for the messy cereal area and the shortage of plates and hot food, as breakfast was especially busy. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
其他
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Great room. Good in-room amenities. Super convenient to the festival venue. Never made it to the pool, but it did look inviting. Fridge died on day 3, but they had someone in to look at it within 15 minutes, and it was fixed and running by the time we returned to the room. We’ll definitely be staying here again.
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酒店回复: Thank you for your wonderful review! We’re delighted to hear you enjoyed your room, the amenities, and our convenient location near the festival venue. We’re also glad our team was able to quickly resolve the fridge issue for you. Your kind words mean a lot, and we look forward to welcoming you back for another great stay at Best Western Plus Jefferson!
5.0分
情侣出游
It is a nice hotel. Only complaint was pool way to cold and not all exercise equipment worked.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad you found Best Western Plus Jefferson to be a nice hotel and appreciate your comments about the pool and exercise equipment. We’ll be sure to review these areas with our team so we can improve. We look forward to welcoming you back for an even better experience in the future!
5.0分
情侣出游
This hotel looked and felt brand new, and was the lowest-priced hotel (of 7) on our ten-day road trip. It was an excellent place to recharge along our way.
1.0分
其他
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Disappointed
First room was not cleaned. Bed unmade, dirty towels on the floor, trash in the room.
Second room floors were dirty & sticky. I went out and bought stuff to clean the floors.
5.0分
家庭亲子
Very nice and professional staff. The location doesn't have anything you can walk to other than the BP and A&W next to it.
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酒店回复: We’re so pleased to hear you found our staff at Best Western Plus Jefferson to be very nice and professional. While the immediate area may have limited walking options, we’re glad you had a pleasant experience with us and hope to welcome you back soon!
5.0分
其他
Great stay
Everything was very clean and the beds were comfortable. The staff I interacted with was very nice and helpful. Definitely worth the money!
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酒店回复: Thank you for your kind words! We’re so glad to hear you enjoyed the cleanliness, comfortable beds, and our friendly staff. We’re thrilled you found your stay worth the value and look forward to welcoming you back to Best Western Plus Jefferson soon.
5.0分
其他
My third time staying. Consistently clean and nice amenities for the price. Breakfast and coffee are good.
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酒店回复: Thank you for choosing to stay with us again! We truly appreciate your loyalty and are so glad to hear you’ve consistently enjoyed our clean accommodations, amenities, and breakfast offerings. It’s always our goal to provide great value and a comfortable experience, and we look forward to welcoming you back for your next visit!
5.0分
家庭亲子
The hotel seems really new. everything is clean. even the towels are like brand new. good price. like it.
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酒店回复: It's such an honor that I could accommodate you here in Best Western Plus Jefferson. We're delighted to hear that we were able to make your experience comfortable and enjoyable. We appreciate all of your kind words and it'll definitely lead to our team improvement. We look forward to welcoming you back and ensuring another great stay in the future!
一切都很干净、整洁、安静。正是我所需要的一切。
The breakfast was super disappointing. Bring back the old coffee machine; the drip coffee and expired creamers were bad. I chose to stay here just for the foamy coffee. There were no plates out at breakfast time and it took forever for more food to come out. The cereal was a mess, and the yogurt machine doesn't keep the yogurt fresh. Go back to the old way of doing it. Awful staff in the morning and super disappointing breakfast.
Great room. Good in-room amenities. Super convenient to the festival venue. Never made it to the pool, but it did look inviting. Fridge died on day 3, but they had someone in to look at it within 15 minutes, and it was fixed and running by the time we returned to the room. We’ll definitely be staying here again.
It is a nice hotel. Only complaint was pool way to cold and not all exercise equipment worked.
This hotel looked and felt brand new, and was the lowest-priced hotel (of 7) on our ten-day road trip. It was an excellent place to recharge along our way.
Disappointed
First room was not cleaned. Bed unmade, dirty towels on the floor, trash in the room.
Second room floors were dirty & sticky. I went out and bought stuff to clean the floors.
Very nice and professional staff. The location doesn't have anything you can walk to other than the BP and A&W next to it.
Great stay
Everything was very clean and the beds were comfortable. The staff I interacted with was very nice and helpful. Definitely worth the money!
My third time staying. Consistently clean and nice amenities for the price. Breakfast and coffee are good.
The hotel seems really new. everything is clean. even the towels are like brand new. good price. like it.