酒店回复: Thank you so much for your detailed and thoughtful review! We are delighted to hear you enjoyed our location and our teams service stood out! We hope to see you again to enjoy another stay. Kind regards, Hilton Garden Inn Albany
酒店回复: Thank you for sharing your feedback.We’re glad to hear that Ctrip was able to assist with the price adjustment, but we’re truly sorry that the view and room setup didn’t meet your expectations. We understand how disappointing it must have been not to capture the photos you had planned, and we’ll review our advertising images to ensure they accurately reflect the experience.Thank you also for your note about the nearby attraction—it’s helpful for us and future guests. We appreciate your honesty and hope to have the opportunity to provide a stay that fully meets your expectations next time.Kind regards, Hilton Garden Inn Albany
酒店回复: Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our welcoming staff, convenient parking, and prime location near the pier. Albany truly is a beautiful destination, and we’re glad you had the chance to experience it.We’re sorry to hear that the room size didn’t meet your expectations. On busy holidays like New Year’s Day, availability can be limited, and we appreciate your understanding. Your comments are valuable, and we’ll take them into account as we work to improve guest comfort.We hope to welcome you back in the future—perhaps during a less busy time—so you can enjoy a more spacious stay. Thank you again for choosing us!Kind regards, Hilton Garden Inn Albany
酒店回复: Thank you very much for your generous review and taking the time to send us your feedback with some holiday pictures as well! We are so glad you had a great time staying with us and we hope to see you again soon. Kind regards, Hilton Garden Inn Albany
酒店回复: Thank you very much for your generous review! We are so glad you enjoyed your stay with us and the local attractions. All the best for your travels and we hope we can see you again. Kind regards, Hilton Garden Inn Albany
很不错的酒店，干净卫生，餐厅也还不错，景色好，给送了红酒，地理位置也是不错，在市中心，不对，应该是镇中心。好评。
环境：酒店就在一个可以预约出海观鲸的海港旁边，海航景色不错。交通比较方便, 去主街走着过个天桥就到了，那边有一个开到9点钟的IGA超市
卫生：整体卫生条件还可以，但有一些死角还是有灰尘
设施：牙刷浴帽之类的，都要去前台借房子里是没有的，需要薄一些的毯子也可以提供整体设施比较完备
饮品一般，没有胶囊咖啡机。
这家酒店应该是albany最好的了，又是希尔顿，按理说大酒店集团了，没想到办理入住都出问题。吃完晚饭都八点过了，去办入住发现前台把我们家一间房的入住人名字和另一家人搞混了。居然让我们一直等到另一家人回来再来调换，老年人都困得想睡觉了，一直让等，最后九点过等到别人回来，又发现把别人的房间也搞错了，大家都很生气。简直是不符合这个水平的酒店，体验不好！但是房间还是不错的，早餐也就是标准外国早餐。健身房不错，虽小但够用！
酒店位置很好，服务也很好，房间不大但配套齐全，装修也很新，唯一不足缺少游泳池。另外酒店对面餐厅很不错，不过连住两晚后前台经理给了我们消费 25% 的折扣券，去酒吧喝一杯，酒店餐厅吃个饭非常超值。
订的部分海景房，实际房间望出去图片和房型宣传图相差巨大。
虽然联系携程后赔付了与普通房的差价，但当时选择海景房是为了想在窗口大沙发拍照的，愿望落空了还是有些许遗憾的。
附近那个废墟房子的景点，不是很推荐去。
房间很宽敞，浴室也超级宽敞，适合轮椅使用者。提供了基本的洗浴用品，很好。水压有点低。厕纸的质量可以再好一些。特大号床的床垫可以再硬一点，睡起来会更舒服。位置很好，附近有天桥可以步行到餐馆和商店。推荐短住两天一夜或者更长时间来看鲸鱼。酒店看起来很新，设施也很新。
新年第一天，我花费了比平时高出一倍的价格预定了这家酒店的最后一间房间。这家酒店的前台接待态度非常热情。酒店的位置也非常好，旁边就是码头。很多人在钓鱼。停车也很方便。唯一的遗憾是房间实在是小，两个人住感觉非常局促。无奈其它地方也没有房间可订了。Albany是个很美的地方，希望下次再有机会去游玩。
在奥尔巴尼市中心海边，下楼便有可坐出海看海豚的ferry, 一张大床，一张沙发床，足够三人住，另可放两大，两细行李箱取！卫生设施等都十分好，当地最好嘅酒店。在餐厅食饭可打75折，相当性价比，亦都十分美味。
地理位置绝佳，房间很舒适，而且价格非常合理👍🏻
非常满意的一次预订
酒店位置很好，对面就是出海观鲸和直升机的预订点，面对大海入睡，很赞
酒店房间干净，床品舒服，重点 洗澡水很暖和
停车免费
员工友善
入住退房都很快