酒店回复: Dear Patricia, We are thrilled you had a great stay and that our courteous front desk associates and immaculate, well-appointed rooms exceeded your expectations. Thank you for the wonderful review of Comfort Inn & Suites, and we love knowing you're planning to return; we all look forward to it!Sincerely,Amanda Vasquez
酒店回复: Dear Guest, Thank you for taking the time to share your feedback with us. We are glad to know your overall stay with us was pleasant and that you liked your room as well as the service from one of our staff members, Octavia. We will share your compliments with her. We have also taken note of your comments about your preferences on breakfast and regret any inconvenience caused. That said, we sincerely apologize for your checkout experience and for the delay you are experiencing in getting your invoice. Thank you for bringing this to our attention, and we will share your feedback appropriately. We hope to have the opportunity to welcome you back and deliver a seamless, positive visit from start to finish.Sincerely,Amanda Vasquez
酒店回复: Dear Guest, We regret not meeting all of your expectations and are sorry to hear about the maintenance issues you faced during your stay. Your feedback is invaluable in helping us improve. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. Thank you for choosing us and taking the time to bring this to our attention. On a positive note, we are glad you liked our clean room with a relaxing bed and amenities. We hope to have another chance to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Amanda Vasquez
酒店回复: Dear Guest, We are flattered by your very kind review of Comfort Inn & Suites. Team members like Ocatvia are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. We are also glad you liked our prime location and spotless breakfast area with delicious breakfast offerings. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Amanda Vasquez
酒店回复: Dear Guest, We are genuinely sorry to learn about the less than satisfactory experience you had during your recent visit. Your feedback regarding the cleanliness issues is greatly appreciated as it helps us identify areas for improvement. We also apologize for the lack of breakfast items, and we will share your concerns with our culinary team. Additionally, we have taken note of your comments regarding the equipment in the fitness center and appreciate you bringing this to our attention. Your candid review is invaluable to us, and we would be honored if you considered giving us another opportunity to provide you with the outstanding experience you deserve.Sincerely,General Manager
5.0分
家庭亲子
原文
翻译提供方：Google
我们没吃早餐。它对我们没什么吸引力。我宁愿吃炒鸡蛋，也不愿吃事先做好的加了奶酪的煎蛋卷。
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酒店回复: Dear Lynette, Thank you for sharing your feedback with us. We are glad you enjoyed your stay. However, we regret you did not take advantage of our complimentary breakfast. Your feedback has been noted. We always want to hear from our guests about how we can enhance our selections to offer a variety of quality options. We are grateful for your suggestions! Thank you for choosing Comfort Inn & Suites, and we look forward to welcoming you back soon.Sincerely,Amanda Vasquez
5.0分
情侣出游
原文
翻译提供方：Google
这家酒店对于我们的探险来说非常方便。房间非常漂亮、干净、舒适。早餐的价格高于平均水平。
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酒店回复: Dear Guest, We couldn’t agree more; our ideal location, combined with spotless accommodations and delicious breakfast offerings, makes Comfort Inn & Suites an excellent choice when visiting Brevard! Thank you for staying with us and for this excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you whenever you return to the area.Sincerely,Amanda Vasquez
酒店位置很不错，反正开车挺方便的，
有洗衣机和烘干机。前台可以换硬币洗衣服。
早餐规规矩矩，没啥特别的。不难吃，也不好吃。
还行。
整体很棒！
我通常不写点评，但点评帮助我选择了这家酒店，所以我会写。我对住宿条件非常满意：房间干净、安静，浴室很大，配有一个带扶手的矮浴缸，以及一个非常漂亮的洗手池和洗手台。前台工作人员友好且乐于助人。我还会再住这里。
入住登记的Octavia太棒了！！！她友好热情，而且很专业。
房间设施也很棒。
早餐吧还行，我更喜欢炒鸡蛋而不是鸡蛋煎饼。
退房手续很糟糕。我要求那天早上的工作人员打印收据，他直接告诉我“不行”！还说*******会给我发邮件……我还在等*******发邮件给我。那个退房工作人员举止粗鲁，服务态度却像个**。
只是没有得到应有的妥善处理。没什么大问题，每晚112美元，还算可以。房间有点异味，免费早餐没有烤面包机，电梯能用，但噪音大且颠簸，楼里只有一台制冰机能用。床很舒服，房间很干净，电视也不错。
我们的房间太脏了！我们一走进去，地板上就有长长的黑头发，说明他们没有打扫入口处的地板。浴室里有成堆的黑头发，尤其是在门后和柜台下面！真恶心！我用卫生纸把它们捡起来，地板也脏极了！卫生纸都变成棕色了！所以他们显然根本没拖地，我们的脚只是走动一下就变成了棕色。椅子下面有一件脏兮兮、积满灰尘的背心，已经放了有一段时间了，床头柜下面有食物，床头柜上有油渍。我只希望床真的换了，因为上面也有棕色的东西（血、屎）！工作人员非常好，我的小儿子很喜欢早餐，但你真的需要让清洁工真正打扫房间。我迫不及待地想在早上退房，离开那里！花 166 美元弄得脏兮兮的，真不酷！
地理位置绝佳！前台的Ocatvia服务很棒。她真的为美好的住宿体验奠定了基调。我们最后一刻才提出要换相邻的房间，她很乐意满足我们的要求。早餐区干净整洁，选择丰富。我们还会再来的！
还行
房间还可以，但不太干净。浴室很脏，地板/马桶也很脏。员工还行，但不太友好。早餐种类有限，而且食物售完后没有及时补充。健身房里的大部分设备都坏了。
我们没吃早餐。它对我们没什么吸引力。我宁愿吃炒鸡蛋，也不愿吃事先做好的加了奶酪的煎蛋卷。
这家酒店对于我们的探险来说非常方便。房间非常漂亮、干净、舒适。早餐的价格高于平均水平。