酒店回复: Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the room’s scent, noisy A/C, and linens. This is not the standard we strive to uphold, and we regret the discomfort it caused during your stay.Your feedback has been shared with our management and housekeeping teams to ensure these concerns are addressed promptly. We appreciate your patience and hope to have the opportunity to provide a much improved experience should you choose to stay with us again.

酒店回复: Thank you for taking the time to share your detailed experience. We're glad to hear that overall you found your stay convenient, and that the room size and king bed met your expectations.We appreciate your patience during check-in — our front desk team works hard to assist every guest thoroughly, and your understanding during a busy moment means a lot. We're also grateful for your feedback regarding the window, bathroom drain, and breakfast options. These comments have been shared with our maintenance and food service teams for review, as we are always looking for ways to improve both comfort and accessibility.Your note about gluten-free options is especially helpful, and we’ll take it into consideration as we explore ways to offer more inclusive choices in the future.We hope to have the opportunity to welcome you back again soon and provide an even smoother and more enjoyable stay.

酒店回复: Thank you for taking the time to share your feedback. We sincerely regret that aspects of your stay did not meet expectations, particularly regarding the condition of the room and amenities. Your comments about the A/C unit, Wi-Fi, and breakfast selections have been shared with our team for review and improvement.While we currently do not have an elevator, we understand the inconvenience this may cause some guests and are always happy to assist with luggage when needed. We appreciate your honest observations, and we’re committed to making necessary updates to ensure a more comfortable experience for all our guests.Thank you again for your valuable input.

酒店回复: Thank you for your feedback! We’re glad to hear you found the hotel comfortable with easy parking and good breakfast options.We hope to welcome you back again soon!

酒店回复: Thank you for your feedback! We’re glad to hear you had a good experience, and we hope to welcome you back for an even better stay next time.

酒店回复: Thank you for your kind words and valuable suggestions about breakfast. We’re glad you enjoyed your stay overall and appreciate your ideas for fresh fruit and more wholesome options like eggs.We’re always looking to make the experience better and hope to welcome you back soon for another visit!

酒店回复: Thank you for sharing your feedback. We’re glad to hear that our front desk staff was friendly and that you found the bed comfortable. However, we sincerely apologize for the issues you experienced with the pillows, bathroom condition, and size. Your comments have been shared with our management team to review and improve these areas for future guests.We appreciate your honesty and hope you’ll consider giving us another opportunity to provide a more comfortable and enjoyable stay.

酒店回复: Thank you for your perfect 10/10 rating and for sharing your feedback. We’re glad to hear you enjoyed your stay overall! We appreciate your suggestion regarding additional seating in the breakfast area and will review it to help improve the guest experience during busy hours.We look forward to welcoming you back soon for another enjoyable visit.

酒店回复: Thank you for returning to stay with us and for sharing your feedback. We’re glad to hear that our staff made a positive impression during your visit. We also appreciate your comments regarding areas in the rooms that could use updating, and we will continue working to improve our accommodations.It’s wonderful to know that overall you would stay with us again, and we look forward to welcoming you back for another enjoyable visit.