酒店回复: Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the room’s scent, noisy A/C, and linens. This is not the standard we strive to uphold, and we regret the discomfort it caused during your stay.Your feedback has been shared with our management and housekeeping teams to ensure these concerns are addressed promptly. We appreciate your patience and hope to have the opportunity to provide a much improved experience should you choose to stay with us again.
酒店回复: Thank you for taking the time to share your detailed experience. We're glad to hear that overall you found your stay convenient, and that the room size and king bed met your expectations.We appreciate your patience during check-in — our front desk team works hard to assist every guest thoroughly, and your understanding during a busy moment means a lot. We're also grateful for your feedback regarding the window, bathroom drain, and breakfast options. These comments have been shared with our maintenance and food service teams for review, as we are always looking for ways to improve both comfort and accessibility.Your note about gluten-free options is especially helpful, and we’ll take it into consideration as we explore ways to offer more inclusive choices in the future.We hope to have the opportunity to welcome you back again soon and provide an even smoother and more enjoyable stay.
酒店回复: Thank you for taking the time to share your feedback. We sincerely regret that aspects of your stay did not meet expectations, particularly regarding the condition of the room and amenities. Your comments about the A/C unit, Wi-Fi, and breakfast selections have been shared with our team for review and improvement.While we currently do not have an elevator, we understand the inconvenience this may cause some guests and are always happy to assist with luggage when needed. We appreciate your honest observations, and we’re committed to making necessary updates to ensure a more comfortable experience for all our guests.Thank you again for your valuable input.
4.0分
其他
原文
翻译提供方：Google
按照通常的美式标准来说，这是一家相当不错的酒店。早餐选择不错。停车方便。
展开
酒店回复: Thank you for your feedback! We’re glad to hear you found the hotel comfortable with easy parking and good breakfast options.We hope to welcome you back again soon!
3.0分
其他
原文
翻译提供方：Google
早餐不太健康
工作人员很好
展开
酒店回复: Thank you for your feedback. We’re glad to hear you found our staff to be kind. We also appreciate your comments regarding the breakfast and will review ways to provide healthier options for our guests. Your input helps us improve.
4.0分
其他
原文
翻译提供方：Google
三好
展开
酒店回复: Thank you for your feedback! We’re glad to hear you had a good experience, and we hope to welcome you back for an even better stay next time.
4.0分
情侣出游
All was fine. Motel is within walking distance of good restauranta for dinner and breakfast. Easy off and on from I-90. No problems with room.
展开
酒店回复: Thank you for your kind review! We’re glad to hear that everything went smoothly and that you enjoyed our convenient location near restaurants and the highway.We look forward to welcoming you back for another comfortable stay!
4.0分
情侣出游
展开
Clean spacious room. Friendly staff at check in. Breakfast room was small but not difficult to get a table. Good location with restaurants within walking distance.
展开
酒店回复: Thank you for taking the time to share your feedback! We’re happy to hear you enjoyed the clean, spacious room and found our staff friendly. We also appreciate your comments about the breakfast room and location. We look forward to welcoming you back soon!
4.0分
家庭亲子
展开
Location is close to the highway with Dunkin and Starbucks nearby. Free self parking, decent amount of spaces. No elevator here and we were on the second floor.
Room was clean but on the smaller side. Fridge had some stains in the back. Walls are thin, we could hear people in the hallway and the people next to us.
Breakfast had a good amount of options like cereal, waffle maker and breakfast sandwiches. Only 4 tables in the breakfast area.
Stayed here for 3 nights. On the second day, housekeeping didn’t make our room by the time we came back in the afternoon. They cleaned all the check out rooms first which doesn’t make any sense.
展开
酒店回复: Thank you for taking the time to share your experience. We’re glad you appreciated our convenient location, free parking, and breakfast options. We apologize for the housekeeping delay and any inconvenience caused by the thin walls and smaller room size. Your feedback is very helpful, and we’ll use it to improve our services for future guests.
酒店有些年头了，房间设施比较古老，卫生条件一般，早餐也是一般，但在这个小镇已经算比较好的了，而且我们是旺季来的，房间都满了。我们入住后发现，有一个床的床品没有铺，前台的小哥来了几趟才把床品拿好，然后让我们自己铺床了，毕竟夜间没有housekeeping的人员值班，没办法了。
我们到达时，房间里弥漫着一股浓重的空气清新剂味。我们用空调驱散了这股气味，但空调噪音很大，而且发出咔哒咔哒的声音——整晚每次开机都会把我们吵醒，第二天我们累得筋疲力尽。床单、被子和床罩（见图）都沾满了污渍。这家酒店似乎正在走下坡路。经理只说了声“抱歉”，却没有对投诉做出任何回应。我们还会再来住的。
在这里的住宿体验还不错。由于前面的人搞不清楚情况，办理入住花了更长的时间。可怜的前台经理排了很长的队，电话响个不停，却没有人提供帮助。房间大小合适，特大床很舒服。我们住在角落房间，面向侧面停车场的窗户坏了。它锁不上，所以当我们打开空调试图降温时，很多热空气进来了。浴室有些老旧，但还可以。浴缸里的排水闩锁除非你按住它，否则无法保持下去，所以你最终只能站在脏兮兮的淋浴水中。早餐很一般。对于无麸质饮食的人来说，可以选择酸奶或燕麦片。我两种都吃了，但如果至少有一种麦片是无麸质的（比如 Cheerios）就好了。我已经习惯了没有无麸质面包，所以没关系。我们退房的时候前台没有人，否则我会直接和他们反映这个问题。但总体来说，住宿体验很好，很方便，而且物有所值。
没有电梯！空调（噪音很大）附近的墙壁肮脏、发霉，还有霉点。早餐选择有限，比如詹姆士迪恩的冷冻蛋麦满分。无线网络速度极慢，而且不安全。
按照通常的美式标准来说，这是一家相当不错的酒店。早餐选择不错。停车方便。
早餐不太健康
工作人员很好
三好
All was fine. Motel is within walking distance of good restauranta for dinner and breakfast. Easy off and on from I-90. No problems with room.
Clean spacious room. Friendly staff at check in. Breakfast room was small but not difficult to get a table. Good location with restaurants within walking distance.
Location is close to the highway with Dunkin and Starbucks nearby. Free self parking, decent amount of spaces. No elevator here and we were on the second floor.
Room was clean but on the smaller side. Fridge had some stains in the back. Walls are thin, we could hear people in the hallway and the people next to us.
Breakfast had a good amount of options like cereal, waffle maker and breakfast sandwiches. Only 4 tables in the breakfast area.
Stayed here for 3 nights. On the second day, housekeeping didn’t make our room by the time we came back in the afternoon. They cleaned all the check out rooms first which doesn’t make any sense.